Lexul Field Service vs Fieldcode FMA

Lexul Field Service enables you to see all assigned jobs at just a glance, all at the same time. No more extra calls, texts, or emails to see your daily job schedule accurately. Easily pull and access any service history right from the app, whether that is service dates, time, parts, or customer details. This provides the ability to see accurate documentation and specific details for the work order in question—even before you arrive on the job site—all from your device. Additionally, you will have clear and transparent access to all parts in stock and your inventory, putting the power in your hands to accurately communicate with your valued customer. Lexul Field Service also allows your customer to sign-off to ensure you get all of the required job information before you leave the jobsite. This and more is all possible directly from your phone or tablet with Lexul Field Service.

The Fieldcode FSM solution helps you to plan and perform your Field Service interventions. With a fully automated, Zero-Touch approach work orders are created, scheduled and send to your techs without manual interventions. This empowers your technicians to work more efficiently, whether online or offline. The Fieldcode mobile app offers step-by-step instructions directly to technicians’ devices, ensuring consistent, high-quality service delivery. Technicians stay up-to-date on essential details such as schedule updates, customer information, order status, route navigation, and parts availability, all in one place. Key features include: • User-friendly interface: A structured, easy-to-navigate view of tasks for seamless workflow management. • Real-time job information: Access and update details such as task descriptions, contact information, documents, and more. • Offline capability: Data is stored locally when offline and automatically synced once the device is connected to the internet. • Automatic ticket assignment: Tickets are automatically assigned to technicians, eliminating manual assignment and ensuring quicker service delivery. • Efficient task reporting: Technicians can track progress, report time spent on tasks, and submit task completion reports, including relevant documentation. • Route optimization: On-map route information helps technicians optimize travel time, improving efficiency and service times. • Spare parts management: Technicians can access parts linked to their tickets, ensuring full traceability with details on pick-up/drop-off locations and easy receipt confirmation. With easy access to job information, schedule details, real-time updates, and reporting features, your team will never deal with lost data or unhappy customers again.