GOV.UK ID Check vs Hello Klean
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
GOV.UK ID Check
This app verifies your identity by matching your face to your photo ID. It's used for accessing certain government services and managing your GOV.UK One Login security codes. Supported IDs include UK driving licences, passports, and biometric permits.
- Facial recognition matching
- Photo ID scanning
- Biometric chip scanning (for passports/permits)
- Secure data handling
- Supports multiple UK photo IDs
- Identity confirmation for government services
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Use GOV.UK ID Check to prove your identity when you: • access some HMRC services with Government Gateway • need to change how you get security codes to sign in to your GOV.UK One Login It works by matching your face to your photo ID. Before you start You can use any of the following types of photo ID: • UK photocard driving licence • UK passport • non-UK passport with a biometric chip • UK biometric residence permit (BRP) • UK biometric residence card (BRC) • UK Frontier Worker permit (FWP) You can use an expired driving licence if it expired in the last 90 days and it was issued by DVLA. You can use an expired BRP, BRC or FWP up to 24 months after its expiry date. You will also need: • a well-lit area where you can take a good quality photograph • an iPhone 8 or newer • iOS 16.7 or higher How it works If your photo ID is a driving licence you will: • take a photo of your driving licence • scan your face using your phone If your photo ID is a passport, BRP, BRC or FWP you will: • take a photo of your photo ID • scan the biometric chip in your photo ID using your phone • scan your face using your phone What happens next The app only helps confirm your identity. You will return to the website of the government service you were accessing to view the results of your identity check. Privacy and security Your personal information will not be stored in the app, or on the phone when you finish using it. We collect your data securely and delete it when it is no longer needed.
Hello Klean
This app works with a special shower head to monitor filter life, water temperature, and your showering habits. It provides insights into how your routine impacts your hair and skin, offering guidance for healthier results.
- Filter life tracking
- Heat alerts
- Manage refills
- Shower insights
- Hair and skin insights
- NFC connectivity
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The Hello Klean app works with Shower Head+ and Skin Filter to track filter life and water consumption – with Shower Head+ also tracking temperature – for healthier hair and skin. Shower Head+ and Skin Filter use hydropowered technology to measure real water usage and give accurate refill alerts, so filtration stays consistent. The app turns water data into simple insights to help you understand how your shower and cleansing routine affect your hair and skin. Features Filter life tracking See how much water flows through your shower or tap and know when your filter needs replacing to keep filtration working at full performance. Heat alerts (Shower Head+ only) Monitor hot water exposure and see how high temperatures may affect your skin barrier and hair health. Manage refills Connect your Hello Klean account to see your next delivery date or set up a Smart Refill Plan. Shower insights View average shower or rinsing length and water usage, as well as hot water time and cold exposure for Shower Head+, to understand your routine and build better habits. Hair and skin insights Get simple guidance based on your data to help reduce dryness, irritation, and hair stress caused by harsh water. Hydropowered technology Shower Head+ and Skin Filter generate their own energy from water flow. No batteries. No charging. They connect to the app via NFC. Built for better water Hello Klean creates science-backed solutions for the water your shower in and cleanse with, helping reduce chlorine, metals, and scale that can affect skin, hair, and scalp health. The app helps keep filtration consistent, your routine balance, and your water working the way it should. Requires Hello Klean Shower Head+ or Skin Filter.
Screenshots
Verdict
The clearest difference is rating: GOV.UK ID Check at 4.8 against Hello Klean's 3.0. GOV.UK ID Check also leads on review sentiment (38% vs 0%) and ratings volume (5.2K vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
GOV.UK ID Check holds the better App Store score, 4.8 against 3.0. That said, the two scores are not equally well evidenced: GOV.UK ID Check has 5.2K ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 38% of GOV.UK ID Check's written reviews are positive against 0% of Hello Klean's.
GOV.UK ID Check ships an update every 3 weeks, Hello Klean every 6 weeks. The most recent releases landed on November 1, 2026 and October 21, 2026 respectively.
| Parameter | GOV.UK ID Check | Hello Klean |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (5.2K ratings) — better | 3.0 (1 ratings) |
| Positive reviews | 38.3% of reviews — better | 0.0% of reviews |
| Number of ratings | 5.2K — better | 1 |
| Update frequency | Every 3 weeks — better | Every 6 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPad — better |
| Requires iOS | 16.7 — better | 18.5 |
| Further details — not scored | ||
| Size | 28 MB | 14 MB |
| Age rating | 4+ | 4+ |
| Developer | Government Digital Service | Helloklean Ltd. |
Customer experience
GOV.UK ID Check
Hello Klean
Bugs and requests
GOV.UK ID Check
Reported bugs
4 issues- Inconsistent passport chip scanning
- Facial recognition failures
- App crashes and freezes
- Incorrect name/information parsing
Requested features
4 requests- Improved instructions for passport chip scanning
- Support for more ID types (e.g. driver's licenses)
- Accessibility features for users with disabilities
- Streamlined process for frequent users
Hello Klean
Not enough reviews yet to summarise bugs or requests.
In-app purchases
GOV.UK ID Check
No in-app purchases
Hello Klean
No in-app purchases









