GOV.UK ID Check User Reviews
Customer Experience
~ Based on 734 written reviews from the US App Store.
What users say
Summarized from real user reviews of GOV.UK ID Check. Based on 5.1K reviews and a 4.8/5 average, it highlights the 6 positives and 5 negatives reviewers mention most about this Utilities app.
Positive things
- 🚀Easy to use
- 🔒Secure ID verification
- 👍Clear instructions
- 🚀Convenient
- 👍Impressive technology
- 🚀Seamless process
Negative things
- 🐛Scanning issues with passport chip
- 🐛Compatibility issues with certain devices/phones
- 🐛Crashes and errors
- 👓Difficult for users with vision impairments
- ⏱️Time-consuming process
Is GOV.UK ID Check Safe?
GOV.UK ID Check appears safe based on user ratings. AppsHunter Safety Score for GOV.UK ID Check is 96/100.
This assessment is based on 5,075 user ratings, with an App Store average of 4.8/5.
Safety Analysis
~ Based on 5,075 App Store ratings for GOV.UK ID Check.
Is GOV.UK ID Check Legit?
GOV.UK ID Check appears to be a legitimate app. AppsHunter Legitimacy Score for GOV.UK ID Check is 95/100.
Based on 95 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Locked out my HMRC, can’t wait for them to claim I’m not paying the right amount of tax. I wonder why
Just awful
Have now tried some fifteen times to get my id checked so that I can get my tax refund it says that my records aren’t recognised. Even after posting copies of my birth certificate and passport more than a week ago.
Rubbish very annoying!
Works, but yet another app that doesn’t like well with the one app and gateway
How is a 90 year old supposed to do this?
Doesn’t work
Absolute hassle to log in to government website, typical pen pusher design
Monumentally dreadful. Doesn’t work, only focuses when it doesn’t like a white border. Close in to remove the border and it’s out of focus. Infuriatingly useless.
I don’t enjoy the process. Government doesn’t work for the people or they have forgotten this. They are over reaching with this app and digital intrusion
Much like others keep getting errors and going around in circles
Can not check my identity all the time, more than once
What a rigmarole!!! Just let me do what you’ve asked me to do, rather than download an app. Such a long winded process and now it won’t let me submit my review.
Difficult to use
I have used this for business. Why do I need to do it all over again.
Useless app. Not compatible with my iPhone. Why is the government requiring me to replace perfectly good working kit that’s only a few years old? Another incompetent contractor perhaps?
Contacted IT support and they were great
Easy to use
Super difficult to scan the chip. Kept failing despite following instructions
This process for Government ID is far simpler than it used to be
