GOV.UK ID Check User Reviews

GOV.UK ID Check
GOV.UK ID Check
Government Digital Service

Customer Experience

Positive experience38.4% of reviews
Neutral5.0% of reviews
Negative experience56.5% of reviews

~ Based on 734 written reviews from the US App Store.

What users say

Is GOV.UK ID Check Safe?

GOV.UK ID Check appears safe based on user ratings. AppsHunter Safety Score for GOV.UK ID Check is 96/100.

This assessment is based on 5,075 user ratings, with an App Store average of 4.8/5.

Safety Analysis

93.9% of ratings point to a safe experience
2.4% of ratings suggest some concerns
3.7% of ratings point to a risky experience

~ Based on 5,075 App Store ratings for GOV.UK ID Check.

Is GOV.UK ID Check Legit?

GOV.UK ID Check appears to be a legitimate app. AppsHunter Legitimacy Score for GOV.UK ID Check is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Sucks

Locked out my HMRC, can’t wait for them to claim I’m not paying the right amount of tax. I wonder why

Awful

Just awful

Desperate

Have now tried some fifteen times to get my id checked so that I can get my tax refund it says that my records aren’t recognised. Even after posting copies of my birth certificate and passport more than a week ago.

Rubbish

Rubbish very annoying!

Doesn’t link well to other One app

Works, but yet another app that doesn’t like well with the one app and gateway

So hard to scan chip

How is a 90 year old supposed to do this?

Total rubbish

Doesn’t work

Log in

Absolute hassle to log in to government website, typical pen pusher design

Dreadful

Monumentally dreadful. Doesn’t work, only focuses when it doesn’t like a white border. Close in to remove the border and it’s out of focus. Infuriatingly useless.

Government dictators

I don’t enjoy the process. Government doesn’t work for the people or they have forgotten this. They are over reaching with this app and digital intrusion

Joke

Much like others keep getting errors and going around in circles

Mr

Can not check my identity all the time, more than once

What a rigmarole!!!

What a rigmarole!!! Just let me do what you’ve asked me to do, rather than download an app. Such a long winded process and now it won’t let me submit my review.

Poor website

Difficult to use

Already used

I have used this for business. Why do I need to do it all over again.

Not compatible

Useless app. Not compatible with my iPhone. Why is the government requiring me to replace perfectly good working kit that’s only a few years old? Another incompetent contractor perhaps?

Great service

Contacted IT support and they were great

Great application

Easy to use

Pain

Super difficult to scan the chip. Kept failing despite following instructions

Ken Gordon

This process for Government ID is far simpler than it used to be