Malfunctions
App malfunctions and suddenly turns into a black screen, or half the page is blank
猫猫ねこホーム
Difficult to use
The functionality where the app takes a picture of your passport is badly done. We tried a dozen different times with each of our passports and it keeps complaining that “there is a problem with the picture”. No, mate, there is a problem with the app!
The app decides when to take the picture (it doesn’t wait for the user to press the button) and then complains about the picture. We could not see any problem with the pictures of our passports. We hope it all works out well.
The app decides when to take the picture (it doesn’t wait for the user to press the button) and then complains about the picture. We could not see any problem with the pictures of our passports. We hope it all works out well.
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OOurDucalNames
Failed repeatedly
The worst travel app ever designed. It kept crashing each time, which requires starting over in a 8-step process. Apparently the government would prefer that no one travel to the UK.
Ggimpeaux
Why charge Canadian
Not serving the king now?
BSBella Sxq
Near impossible get app to accept photo of passport.
They specify that the photo of your passport you upload cannot be reflective, shiny or have bright spots, etc. Apparently the developers didn’t realize that the page in the passport is laminated with a reflective, shiny plastic that, um, when photographed is shiny and reflective. Tried all kinds of different lighting with no luck. And no, they don’t accept scans, which would be foolproof. Sigh.
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SMShiny reflective man
