Not 1 star
Straight garbage of an experience.
Terrible
My mother tried to follow instructions and finally need to enter adress details and it was correct and this simply stopped whole application because United Kingdom is not displayed in the list. It was necessary to enter address where person lives the most and it was done. Even entered another 2 address lines which was optional and it was failure. After 3 hours trial we gave up and will try to do it again on desktop computer.
This app needs immediately IT review and maintenance. Main idea is good because need to take photo for passport and face and scan passport chip but next steps are failure and everything stopped and we simply closed application because couldn’t move forward. Yes, she doesn’t speak English and this app needs multi language choices.
This app needs immediately IT review and maintenance. Main idea is good because need to take photo for passport and face and scan passport chip but next steps are failure and everything stopped and we simply closed application because couldn’t move forward. Yes, she doesn’t speak English and this app needs multi language choices.
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Worst experience ever
Got it in 24 hour check in for Ryanair flight. Passport and facial images not accepted and very slow. Absolute joke of a process.
Doesn’t seem legit
Uploaded all my data then couldn’t pay by card or use Apple Pay the two options provided
Easy to Use
The app worked great, just need to slow down and read instructions. Take the phone of your cover to scan, no issues. Turn lights down in the room for pictures. Easy process, payment through Apple Pay, and approval in minutes. Done!!!
