So frustrating
Absolutely awful
Worked perfectly at good price
We almost bought the visa on another app that comes first with paid placement and they were about to charge me 190$ CAD each person for extra fast service, for the SAME service I got here. This app IS the good place to go. It is fast, and it charges decent price (39$CAD each person) for extra fast service. I did it AT the airport beside the counter. It was delivered in my email address 2 minutes after filling the form. Great app.
Show more
Chip scanning doesn’t work
Chip scanning doesn’t work
Waste of time
Even if you remove your phone cover, the app starts to rotate its disc immediately after you click and reply yes that your passport has a chip even before you begin the scanning process
Bug
Keeps getting frozen on the biometric chip screen
Works perfectly
Crazy how efficient and well designed this app is.
changed from one star to five LOL
Alright, I tried again. Instead of repeatedly taking photos of our passports (waiting for the app to tell me if the photo met its requirements), I decided to “use this photo” since it looked as clear as possible. Turns out that was the right call because my ETA was approved by the time I finished my husband’s!
So, I’ve amended my review.
If you’re getting frustrated with taking a photo of your passport because it keeps telling you that it doesn’t meet the requirements, just make sure the text is clear, four edges are visible, and minimize the glare and reflection as much as possible. It lists these things when it asks if you’re sure you want to submit. And then just submit.
If you’re completing more than one ETA (eg, for someone else), know that you will have to complete one at a time. There’s no “add a person” feature so expect to check out and pay for each application before moving on to the next one.
Previous review:
I’ve spent 45 minutes just trying to take ONE satisfactory photo of my passport. Extremely annoying that you can’t upload a scanned copy or a photo and then get it approved. It’s also very annoying that there is no “back button” in case you select something by accident. There is no choice but to exit the app and start over again!
So, I’ve amended my review.
If you’re getting frustrated with taking a photo of your passport because it keeps telling you that it doesn’t meet the requirements, just make sure the text is clear, four edges are visible, and minimize the glare and reflection as much as possible. It lists these things when it asks if you’re sure you want to submit. And then just submit.
If you’re completing more than one ETA (eg, for someone else), know that you will have to complete one at a time. There’s no “add a person” feature so expect to check out and pay for each application before moving on to the next one.
Previous review:
I’ve spent 45 minutes just trying to take ONE satisfactory photo of my passport. Extremely annoying that you can’t upload a scanned copy or a photo and then get it approved. It’s also very annoying that there is no “back button” in case you select something by accident. There is no choice but to exit the app and start over again!
Show more
England isn’t an option for UK travel!?
I have tried multiple times to use the app and choose England as the country I’m going to but there isn’t an option for it. How is that possible.
***Extremely*** efficient
I was hesitant to use this app, given the mediocre ratings. One can apply online with a browser. However, that option redirects you to this app as the preferred method. So, I tried it.
It was *exceptionally* efficient. It only took me a few minutes to complete the process. It was very easy. And, I was approved within two minutes!
It was *exceptionally* efficient. It only took me a few minutes to complete the process. It was very easy. And, I was approved within two minutes!
Show more
Camera permission didn’t work, ruined my day
The app was unable to use my camera for no apparent reason. always showed up as camera unavailable. on top of that, i revoked the privilege and then allowed camera access again. still no luck. then i uninstalled the app and reinstalled the app, same outcome. if the app cannot use my camera there should be a reason why. i’m on a newer iphone so idk what the issue is.
Show more
Approved within 2 mins
This is the official app for traveling to the UK, it’s a bit clunky but it works, and my application was approved within 2 mins of submitting it!
Rejects legitimate email addresses
This app rejects valid email addresses.
Very smooth process
^
Diese App geht nicht sicher mit Ihren Daten um. Seihen Sie sehr Vorsichtig!
Ich kann Sie vor dieser App nur warnen. Sie ist einfach zu verstehen und abgesehen davon, dass sie ausschließlich in englischer Sprache zu bedienen ist (als App für Touristen und Ausländer finde ich das etwas komisch und nicht weltoffen). Alles hat so weit gut funktioniert und der ETA war schnell beantragt und gestaltet, aber beim Zahlungsprozess wurden meine Zahlungsdaten, vermutlich aufgrund einer Sicherheitslücke im System, gestohlen und am nächsten Tag versucht, in vier Überweisungen 380 Euro abzuheben. Ich habe die zum Glück ablehnen können, aber meine Karte ist gesperrt und ich brauche ganz neue Zugangsdaten. Das alles, weil eine App, die offiziell von der britischen Regierung zur Einreise ins Land zur Verfügung gestellt wird, die Zahlungsdaten der Einreisenden nicht sichern kann. An dieser App kommt kein Tourist vorbei und ich muss sagen, es ist ein Armutszeugnis und eine absolute Enttäuschung, dass die britische Regierung nicht in der Lage ist, die sensiblen Daten der Menschen zu beschützen, die diese verpflichtend angeben müssen, um in das Land einzureisen. Bei meinen Bankdaten habe ich sehr schnell gemerkt, dass diese nicht gesichert wurden, aber auch andere sensible Daten rund um Pass, Wohnsitz bis hin zu Vorstrafen müssen in dieser App angegeben werden und es kann nicht sein, dass diese dann nicht in Sicherheit sind. Ein echtes Trauerspiel.
Show more
Chip reader does not work
New iPhone, new passport. The app is broken and chip reader doesn’t work.
Easy and convenient
Easy to use, took 5 min to do
Anyone who rates this highly is foolish.
Draconian invasion of privacy that not only doesn’t work well but adds inconvenience to the traveler for a problem that doesn’t even exist.
Accepts payment in CAD $
App works great and has been updated to accept currency charges in Canadian dollars and approval is very fast. Great app!
Not 1 star
Straight garbage of an experience.
Terrible
My mother tried to follow instructions and finally need to enter adress details and it was correct and this simply stopped whole application because United Kingdom is not displayed in the list. It was necessary to enter address where person lives the most and it was done. Even entered another 2 address lines which was optional and it was failure. After 3 hours trial we gave up and will try to do it again on desktop computer.
This app needs immediately IT review and maintenance. Main idea is good because need to take photo for passport and face and scan passport chip but next steps are failure and everything stopped and we simply closed application because couldn’t move forward. Yes, she doesn’t speak English and this app needs multi language choices.
This app needs immediately IT review and maintenance. Main idea is good because need to take photo for passport and face and scan passport chip but next steps are failure and everything stopped and we simply closed application because couldn’t move forward. Yes, she doesn’t speak English and this app needs multi language choices.
Show more
