Capacity vs Optimal Blue

Capacity helps businesses automate support and work processes using powerful AI and Knowledgebase software. Our Concierge chatbot uses your Knowledge Base to provide answers to employee and customer questions. Decrease the number of requests and tickets, while increasing your ability to respond quickly and effectively. The mobile app will give you the ability to: • Interact with the Concierge on mobile • Browse your Knowledge Base • Manage your Helpdesk tickets

Access the industry’s most widely used product, pricing and eligibility engine anywhere! Optimal Blue PPE (OB) Mobile provides key functionality to support loan officers and other mortgage industry professionals on-the-go. The app allows you to track the Optimal Blue Mortgage Market Indices (OBMMI™) and receive push notifications for updates. OBMMI™ provides the most comprehensive, accurate, timely, and interactive analysis of pricing ever conducted in the mortgage industry. Calculated from actual locked rates with consumers across 42% of all mortgage transactions nationwide, OBMMI includes multiple mortgage pricing indices developed around the most popular mortgage products. For Optimal Blue customers, you can also log in to price scenarios and save favorites to your dashboard for quick access. Scenarios can be automatically refreshed with a single tap, allowing you to easily see the best product, rate, price and more. This capability helps you understand how interest rates are moving on a given day, directly from your mobile device – no paper rate sheet required! These easily accessible scenarios can assist in conversations with prospective borrowers before an application is taken. With the app, Optimal Blue customers can access the full array of pricing inputs you’re used to seeing on the web version of the Optimal Blue PPE, including any custom fields. This allows for an instant, accurate quote. Additionally, search results include the full granularity you’re used to accessing on the web. All eligible products and rates are displayed, including any adjustments, notes and advisories. Ineligible products are displayed along with an ineligibility reason.