ServiceTitan Field vs MachBackflow
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ServiceTitan Field
Empower field technicians with comprehensive job details, customer history, and communication logs. Streamline service delivery by creating estimates, recording work with photos, and accepting payments directly in the field. This app ensures seamless, real-time synchronization with office operations, eliminating the need for manual paperwork.
- Job history and customer profiles
- Recorded calls and photos
- Estimate building in the field
- Work completion recording
- Payment processing
- Real-time office sync
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ARRIVE INFORMED Give your technicians all the information they need to make the right decisions on the job including job history, customer profiles, recorded calls, photos, CSR notes, and more. SELL AND COMPLETE WORK ALL IN ONE PLACE Quickly build estimates in the field, record completed work with photos and forms, and take payment to close out the job. SEAMLESS END TO END WORKFLOWS ServiceTitan’s Field App syncs automatically with the office, streamlining workflows, schedules, and job details to keep your team aligned in real time —no paperwork needed.
MachBackflow
This app streamlines backflow prevention assembly testing by capturing real-time pressure readings or allowing manual entry. It automatically generates accurate reports and manages all your tests efficiently from the field.
- Real-time pressure capture
- Supports all assembly types and procedures
- Autofill property and assembly information
- Accurate, error-free PDF reports
- Cloud synchronization
- Powerful search and filters
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MachBackflow is the ultimate mobile solution for backflow prevention assembly testing. Whether you’re using the Mid-West® Instrument 855® Digital Test Kit, the industry-leading 845® Test Kit, or another model of test kit, the app puts complete control in the hands of the tester. Capture real-time pressure readings with the 855® or manually enter results from any test kit. Generate reports automatically and manage all your tests with ease — right from the field. Key Features: Real-Time Pressure Capture Instantly record pressure values from your test kit – 855® Digital, 845®, and other test kits. Supports All Assemblies & Procedures Test RP, DC, PVB, and SVB assemblies using all known procedures with full compliance. Autofill Property & Assembly Info Pre-fill test forms using address or serial number lookup, or enter details manually. Accurate + Error-Free Reports Eliminate handwriting errors. Sync directly to the cloud and generate PDF test reports on the spot. Powerful Search & Filters Quickly retrieve past tests by status (Pass, Fail, Repair) or assembly type.
Screenshots
Verdict
The clearest difference is review sentiment: MachBackflow at 100% against ServiceTitan Field's 6%. MachBackflow also leads on rating (5.0 vs 3.5). ServiceTitan Field's advantage is in-app purchases (none vs 3) and ratings volume (5.4K vs 2). On price, ads, device support and iOS requirement there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. MachBackflow sells 3 one-off in-app purchases. ServiceTitan Field asks for nothing beyond the download.
MachBackflow holds the better App Store score, 5.0 against 3.5. That said, the two scores are not equally well evidenced: ServiceTitan Field has 5.4K ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 6% of ServiceTitan Field's written reviews are positive against 100% of MachBackflow's.
ServiceTitan Field ships an update every 11 days, MachBackflow every 2 months. The most recent releases landed on October 25, 2026 and September 18, 2026 respectively.
| Parameter | ServiceTitan Field | MachBackflow |
|---|---|---|
| Price | Free | Free |
| Rating | 3.5 (5.4K ratings) | 5.0 (2 ratings) — better |
| Positive reviews | 6.4% of reviews | 100.0% of reviews — better |
| Number of ratings | 5.4K — better | 2 |
| Update frequency | Every 11 days — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No — better | Yes |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPad — better | iPhone |
| Requires iOS | 17.4 | 16.6 — better |
| Further details — not scored | ||
| Size | 440 MB | 18 MB |
| Age rating | 4+ | 4+ |
| Developer | ServiceTitan Inc. | WTM Solutions, LLC |
Customer experience
ServiceTitan Field
MachBackflow
Bugs and requests
ServiceTitan Field
Reported bugs
3 issues- Can't clock in/out
- Can't write up job summary properly
- Frequent sign-outs
Requested features
3 requests- Ability to add new customers
- See job duration for labor charges
- Sell memberships in the field
MachBackflow
Not enough reviews yet to summarise bugs or requests.
In-app purchases
ServiceTitan Field
No in-app purchases
MachBackflow
- Credits 10$24.99
- Credits 100$174.99
- Credits 250$299.99
Questions
Is ServiceTitan Field free?
Is MachBackflow free?
Which has better reviews, ServiceTitan Field or MachBackflow?
Do ServiceTitan Field or MachBackflow have ads?
Which is updated more often, ServiceTitan Field or MachBackflow?
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