Comparison

ServiceTitan Field vs Sera Mobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ServiceTitan Field

Empower field technicians with comprehensive job history, customer profiles, and on-site sales tools. Streamline workflows with real-time office synchronization, eliminating the need for manual paperwork and enabling seamless job completion and payment processing.

Highlights
  • Job history and customer profiles
  • On-site estimate building
  • Record completed work with photos
  • Take payment to close jobs
  • Real-time office synchronization
  • Paperless workflows
Features
Read full description

ARRIVE INFORMED Give your technicians all the information they need to make the right decisions on the job including job history, customer profiles, recorded calls, photos, CSR notes, and more. SELL AND COMPLETE WORK ALL IN ONE PLACE Quickly build estimates in the field, record completed work with photos and forms, and take payment to close out the job. SEAMLESS END TO END WORKFLOWS ServiceTitan’s Field App syncs automatically with the office, streamlining workflows, schedules, and job details to keep your team aligned in real time —no paperwork needed.

About

Sera Mobile

This app connects field service professionals with real-time job updates, customer information, and schedules. It allows users to create quotes, send invoices, and accept payments directly from their mobile device.

Highlights
  • Real-time job updates
  • Customer information access
  • Quote creation and management
  • Invoice generation
  • Payment collection
  • Appointment scheduling
  • Technician KPI tracking
Features
Read full description

Sera Mobile keeps field service professionals connected with real-time job updates, customer details, and schedules, all synced directly with dispatchers and managers. Create quotes, send invoices, collect payments, and keep everything moving — all from one simple app. Key Features: - View and manage your scheduled appointments and jobs - Easily access key info related to your customers - Track time data related to appointments, drive times, and more - Create, manage, and present quotes to customers for approval - Automatically generate professional invoices for customer review - Accept multiple types of payment types including credit card, ACH, checks, and more - Schedule follow up appointments and city inspections for customers - View and manage photos and notes - Review and compare key technician KPIs and track yourself against others in the leaderboard - View and manage customer equipment and track equipment service history Who Sera Mobile is for: - Home service professionals, HVAC technicians, electricians, and plumbers - Both small and large companies looking for a fresh perspective on field service management

Screenshots

ServiceTitan Field4 screens
Sera Mobile4 screens

Verdict

The call

The clearest difference is rating: ServiceTitan Field at 3.5 against Sera Mobile's 2.9. ServiceTitan Field also leads on ratings volume (5.6K vs 15). Sera Mobile's advantage is review sentiment (38% vs 6%). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

ServiceTitan Field holds the better App Store score, 3.5 against 2.9. That said, the two scores are not equally well evidenced: ServiceTitan Field has 5.6K ratings behind it against 15, so its average is the more settled of the two. Written reviews complicate that: 6% of ServiceTitan Field's written reviews are positive against 38% of Sera Mobile's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

ServiceTitan Field ships an update every 11 days, Sera Mobile fortnightly. The most recent releases landed on November 7, 2026 and November 5, 2026 respectively.

Scorecard3 real differences · 7 level
ServiceTitan Field versus Sera Mobile: the parameters behind the verdict, then further details
ParameterServiceTitan FieldSera Mobile
PriceFreeFree
Rating3.5 (5.6K ratings) — better2.9 (15 ratings)
Positive reviews6.4% of reviews37.5% of reviews — better
Number of ratings5.6K — better15
Update frequencyEvery 11 days — betterFortnightly
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad
Requires iOS17.4 — better17.6
Further details — not scored
Size441 MB68 MB
Age rating4+4+
DeveloperServiceTitan Inc.Sera Systems, Inc.

Customer experience

ServiceTitan Field

All ratings5,473 ratings
Positive59.7%
Neutral4.9%
Negative35.4%
Written reviews281 reviews
Positive6.4%
Neutral5.7%
Negative87.9%

Sera Mobile

All ratings15 ratings
Positive46.7%
Neutral6.7%
Negative46.7%
Written reviews8 reviews
Positive37.5%
Neutral25.0%
Negative37.5%

Bugs and requests

ServiceTitan Field

Reported bugs

3 issues
  • Can't clock in/out
  • Can't write up job summary properly
  • Frequent sign-outs

Requested features

3 requests
  • Ability to add new customers
  • See job duration for labor charges
  • Sell memberships in the field

Sera Mobile

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

ServiceTitan Field

No in-app purchases

None

Sera Mobile

No in-app purchases

Questions

Is ServiceTitan Field free?
ServiceTitan Field is free to download, with no in-app purchases.
Is Sera Mobile free?
Sera Mobile is free to download, with no in-app purchases.
Which has better reviews, ServiceTitan Field or Sera Mobile?
ServiceTitan Field is rated higher. ServiceTitan Field averages 3.5 out of 5 from 5.6K ratings, while Sera Mobile averages 2.9 from 15 ratings.
Do ServiceTitan Field or Sera Mobile have ads?
Neither ServiceTitan Field nor Sera Mobile shows ads.
Which is updated more often, ServiceTitan Field or Sera Mobile?
ServiceTitan Field ships an update every 11 days, and Sera Mobile fortnightly. Most recently, ServiceTitan Field was updated on November 7, 2026 and Sera Mobile on November 5, 2026.

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