ARCOS Mobile Plus vs Computershare GEMS
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ARCOS Mobile Plus
This application helps utility employees respond to callouts, view their schedules and rosters, and receive notifications. It's designed to streamline daily operations and responses to unplanned events.
- Respond to callouts
- View schedule
- View rosters
- Receive notifications
- Manage daily operations
- Handle unplanned events
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Welcome to ARCOS Mobile Plus. This app is the new version of the ARCOS Mobile App for Callout and Crew Manager and replaces the previous version called ‘The ARCOS App’. Learn More (LINK TO: https://arcos-inc.com/mobile-plus-quick-start/) Please contact your ARCOS administrator for information on when to download and start using this app instead of the previous version. ARCOS Mobile Plus is changing the way utilities enable their employees to respond, restore and report during both daily operations and unplanned events. Use ARCOS Mobile Plus to respond to callouts, view your schedule, view rosters and receive notification. If your administrator has set you up in the ARCOS system, you simply need to log in to get started. Some helpful tips: Your session duration, timed outs and password expirations are controlled by your utility’s security policies and not by ARCOS. We are committed to ensuring the security protocols of the industry are enforced. To ensure you’re using the latest version of ARCOS Mobile Plus, select auto update in the settings menu of your mobile device. Contact your administrator at the utility you work for if you are experiencing issues and/or to receive your login credentials. Like the ARCOS app? Have suggestions for improvement? Use the reviews below to let us know!
Computershare GEMS
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The GEMS mobile app allows users to check and manage and keep up to date with Activities, To-Do Items and SOPs whilst on the go. Features: Manage and complete Activities Manage and complete To-Do Items Manage SoPs View Documents Requires an existing GEMS account which can be created in GEMS web portal.
Screenshots
Verdict
The clearest difference is update cadence: ARCOS Mobile Plus at monthly against Computershare GEMS's every 7 months. On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
ARCOS Mobile Plus ships an update monthly, Computershare GEMS every 7 months. The most recent releases landed on September 18, 2026 and September 9, 2026 respectively.
| Parameter | ARCOS Mobile Plus | Computershare GEMS |
|---|---|---|
| Price | Free | Free |
| Rating | 1.3 (229 ratings) — better | — |
| Positive reviews | 2.6% of reviews | — |
| Number of ratings | 229 — better | — |
| Update frequency | Monthly — better | Every 7 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad — better | iPhone |
| Requires iOS | 16.4 | 16.0 — better |
| Further details — not scored | ||
| Size | 49 MB | 47 MB |
| Age rating | 4+ | 4+ |
| Developer | ARCOS LLC | Computershare Governance Services Limited |
Bugs and requests
ARCOS Mobile Plus
Reported bugs
13 issues- App logs out without warning or notification
- Login credentials rejected after updates
- Infinite loading screen on first app open
- App crashes immediately after December update
- Biometric login prompts not functioning properly
Show 8 moreShow fewer
- Call notifications not triggering phone ring
- Callout acceptance errors with call tree messages
- App freezes with spinning loading indicator
- Cannot log back in after forced logout
- iPad compatibility broken
- Password authentication failures
- App requires reinstall to regain login access
- Callouts not received despite notifications sent
Requested features
8 requests- Dark mode support
- Ability to view callout history and details
- Employee status color coding (who's working, on vacation, etc.)
- Automatic text notification when auto-logged out
- Adjustable font size within app
Show 3 moreShow fewer
- Ability to set custom logout duration instead of automatic midnight logout
- Improved roster showing who's been called/working
- Better biometric login implementation
Computershare GEMS
Not enough reviews yet to summarise bugs or requests.
In-app purchases
ARCOS Mobile Plus
No in-app purchases
Computershare GEMS
No in-app purchases
Questions
Is ARCOS Mobile Plus free?
Is Computershare GEMS free?
Do ARCOS Mobile Plus or Computershare GEMS have ads?
Which is updated more often, ARCOS Mobile Plus or Computershare GEMS?
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