Comparison

ARCOS Mobile Plus vs Computershare GEMS

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ARCOS Mobile Plus

This application helps utility employees respond to callouts, view their schedules and rosters, and receive notifications. It's designed to streamline daily operations and responses to unplanned events.

Highlights
  • Respond to callouts
  • View schedule
  • View rosters
  • Receive notifications
  • Manage daily operations
  • Handle unplanned events
Features
Read full description

Welcome to ARCOS Mobile Plus. This app is the new version of the ARCOS Mobile App for Callout and Crew Manager and replaces the previous version called ‘The ARCOS App’. Learn More (LINK TO: https://arcos-inc.com/mobile-plus-quick-start/) Please contact your ARCOS administrator for information on when to download and start using this app instead of the previous version. ARCOS Mobile Plus is changing the way utilities enable their employees to respond, restore and report during both daily operations and unplanned events. Use ARCOS Mobile Plus to respond to callouts, view your schedule, view rosters and receive notification. If your administrator has set you up in the ARCOS system, you simply need to log in to get started. Some helpful tips: Your session duration, timed outs and password expirations are controlled by your utility’s security policies and not by ARCOS. We are committed to ensuring the security protocols of the industry are enforced. To ensure you’re using the latest version of ARCOS Mobile Plus, select auto update in the settings menu of your mobile device. Contact your administrator at the utility you work for if you are experiencing issues and/or to receive your login credentials. Like the ARCOS app? Have suggestions for improvement? Use the reviews below to let us know!

About

Computershare GEMS

Features
Read full description

The GEMS mobile app allows users to check and manage and keep up to date with Activities, To-Do Items and SOPs whilst on the go. Features: Manage and complete Activities Manage and complete To-Do Items Manage SoPs View Documents Requires an existing GEMS account which can be created in GEMS web portal.

Screenshots

ARCOS Mobile Plus4 screens
Computershare GEMS4 screens

Verdict

The call

The clearest difference is update cadence: ARCOS Mobile Plus at monthly against Computershare GEMS's every 7 months. On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

ARCOS Mobile Plus ships an update monthly, Computershare GEMS every 7 months. The most recent releases landed on September 18, 2026 and September 9, 2026 respectively.

Scorecard1 real difference · 9 level
ARCOS Mobile Plus versus Computershare GEMS: the parameters behind the verdict, then further details
ParameterARCOS Mobile PlusComputershare GEMS
PriceFreeFree
Rating1.3 (229 ratings) — better—
Positive reviews2.6% of reviews—
Number of ratings229 — better—
Update frequencyMonthly — betterEvery 7 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPad — betteriPhone
Requires iOS16.416.0 — better
Further details — not scored
Size49 MB47 MB
Age rating4+4+
DeveloperARCOS LLCComputershare Governance Services Limited

Bugs and requests

ARCOS Mobile Plus

Reported bugs

13 issues
  • App logs out without warning or notification
  • Login credentials rejected after updates
  • Infinite loading screen on first app open
  • App crashes immediately after December update
  • Biometric login prompts not functioning properly
Show 8 more
  • Call notifications not triggering phone ring
  • Callout acceptance errors with call tree messages
  • App freezes with spinning loading indicator
  • Cannot log back in after forced logout
  • iPad compatibility broken
  • Password authentication failures
  • App requires reinstall to regain login access
  • Callouts not received despite notifications sent

Requested features

8 requests
  • Dark mode support
  • Ability to view callout history and details
  • Employee status color coding (who's working, on vacation, etc.)
  • Automatic text notification when auto-logged out
  • Adjustable font size within app
Show 3 more
  • Ability to set custom logout duration instead of automatic midnight logout
  • Improved roster showing who's been called/working
  • Better biometric login implementation

Computershare GEMS

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

ARCOS Mobile Plus

No in-app purchases

None

Computershare GEMS

No in-app purchases

Questions

Is ARCOS Mobile Plus free?
ARCOS Mobile Plus is free to download, with no in-app purchases.
Is Computershare GEMS free?
Computershare GEMS is free to download, with no in-app purchases.
Do ARCOS Mobile Plus or Computershare GEMS have ads?
Neither ARCOS Mobile Plus nor Computershare GEMS shows ads.
Which is updated more often, ARCOS Mobile Plus or Computershare GEMS?
ARCOS Mobile Plus ships an update monthly, and Computershare GEMS every 7 months. Most recently, ARCOS Mobile Plus was updated on September 18, 2026 and Computershare GEMS on September 9, 2026.

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