Comparison

Resident Experience vs YOUKNOW.

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Resident Experience

Manage your community living experience with this app. Access payments, submit maintenance requests with status updates, and reserve amenities. Stay connected with your neighbors and community events.

Highlights
  • Access payment portal
  • Submit maintenance requests 24/7
  • Receive maintenance status updates
  • Reserve community amenities
  • Connect with community
  • Stay updated on community events
Features
Read full description

Welcome home to the Resident Experience app, for residents of Greystar-managed communities. This new, cutting-edge platform provides residents with high-tech convenience at the touch of their fingertips. Through this app, residents will be able to: • Access payment portal • Submit maintenance requests 24/7 and automatically receive status updates • Reserve amenities easily, so you can enjoy them as soon as you’re ready • Connect with your community and stay up-to-date with what’s happening and much more! After downloading the app, residents will set up a profile to access their specific community.

About

YOUKNOW.

Get early access to new clothing and accessory collections, exclusive offers, and enjoy a streamlined shopping experience. Browse the latest arrivals and secure your favorite items quickly with a simple checkout process.

Highlights
  • Early access to collection launches
  • Exclusive special offers
  • Seamless shopping experience
  • Easy browsing of new arrivals
  • Secure and fast checkout
Features
Read full description

Download the YOUKNOW. app to get early access to collection launches, special offers, and a seamless shopping experience. Everything you love, right at your fingertips. EASY BROWSING Shop the freshest new arrivals across our entire catalog. EXCLUSIVE ACCESS Be first to know about special offers and launches through push notifications. SECURE CHECKOUT IN A FLASH Tap, swipe, shop and secure your new products in an instant with our super easy checkout.

Screenshots

Resident Experience4 screens
YOUKNOW.4 screens

Verdict

The call

The clearest difference is review sentiment: YOUKNOW. at 80% against Resident Experience's 4%. YOUKNOW. also leads on rating (5.0 vs 1.4) and update cadence (fortnightly vs monthly). Resident Experience's advantage is ratings volume (755 vs 5) and monetization model (free vs ad-supported). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

YOUKNOW. holds the better App Store score, 5.0 against 1.4. That said, the two scores are not equally well evidenced: Resident Experience has 755 ratings behind it against 5, so its average is the more settled of the two. Written reviews point the same way: 4% of Resident Experience's written reviews are positive against 80% of YOUKNOW.'s.

UpkeepUpdate frequency

Resident Experience ships an update monthly, YOUKNOW. fortnightly. The most recent releases landed on November 3, 2026 and October 30, 2026 respectively.

Scorecard5 real differences · 5 level
Resident Experience versus YOUKNOW.: the parameters behind the verdict, then further details
ParameterResident ExperienceYOUKNOW.
PriceFreeFree
Rating1.4 (755 ratings)5.0 (5 ratings) — better
Positive reviews4.3% of reviews80.0% of reviews — better
Number of ratings755 — better5
Update frequencyMonthlyFortnightly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterAd-supported
DevicesiPhone, iPad — betteriPhone
Requires iOS16.0 — better16.4
Further details — not scored
Size207 MB87 MB
Age rating4+4+
DeveloperGreystar Real Estate Partners LLCYOUKNOW.

Customer experience

Resident Experience

All ratings754 ratings
Positive10.7%
Neutral0.1%
Negative89.1%
Written reviews235 reviews
Positive4.3%
Neutral0.0%
Negative95.7%

YOUKNOW.

All ratings5 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews5 reviews
Positive80.0%
Neutral0.0%
Negative20.0%

Bugs and requests

Resident Experience

Reported bugs

3 issues
  • Login issues and account verification problems
  • Inability to complete rent payments
  • Compatibility problems on certain devices

Requested features

3 requests
  • Ability to view detailed payment history
  • Option to pay rent without using third-party services
  • Improved app stability and performance

YOUKNOW.

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Resident Experience

No in-app purchases

None

YOUKNOW.

No in-app purchases

Questions

Is Resident Experience free?
Resident Experience is free to download, with no in-app purchases.
Is YOUKNOW. free?
YOUKNOW. is free to download, with no in-app purchases.
Which has better reviews, Resident Experience or YOUKNOW.?
YOUKNOW. is rated higher. Resident Experience averages 1.4 out of 5 from 755 ratings, while YOUKNOW. averages 5.0 from 5 ratings.
Do Resident Experience or YOUKNOW. have ads?
Neither Resident Experience nor YOUKNOW. shows ads.
Which is updated more often, Resident Experience or YOUKNOW.?
Resident Experience ships an update monthly, and YOUKNOW. fortnightly. Most recently, Resident Experience was updated on November 3, 2026 and YOUKNOW. on October 30, 2026.

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