Resident Experience vs YOUKNOW.
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Resident Experience
Manage your community living experience with this app. Access payments, submit maintenance requests with status updates, and reserve amenities. Stay connected with your neighbors and community events.
- Access payment portal
- Submit maintenance requests 24/7
- Receive maintenance status updates
- Reserve community amenities
- Connect with community
- Stay updated on community events
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Welcome home to the Resident Experience app, for residents of Greystar-managed communities. This new, cutting-edge platform provides residents with high-tech convenience at the touch of their fingertips. Through this app, residents will be able to: • Access payment portal • Submit maintenance requests 24/7 and automatically receive status updates • Reserve amenities easily, so you can enjoy them as soon as you’re ready • Connect with your community and stay up-to-date with what’s happening and much more! After downloading the app, residents will set up a profile to access their specific community.
YOUKNOW.
Get early access to new clothing and accessory collections, exclusive offers, and enjoy a streamlined shopping experience. Browse the latest arrivals and secure your favorite items quickly with a simple checkout process.
- Early access to collection launches
- Exclusive special offers
- Seamless shopping experience
- Easy browsing of new arrivals
- Secure and fast checkout
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Download the YOUKNOW. app to get early access to collection launches, special offers, and a seamless shopping experience. Everything you love, right at your fingertips. EASY BROWSING Shop the freshest new arrivals across our entire catalog. EXCLUSIVE ACCESS Be first to know about special offers and launches through push notifications. SECURE CHECKOUT IN A FLASH Tap, swipe, shop and secure your new products in an instant with our super easy checkout.
Screenshots
Verdict
The clearest difference is review sentiment: YOUKNOW. at 80% against Resident Experience's 4%. YOUKNOW. also leads on rating (5.0 vs 1.4) and update cadence (fortnightly vs monthly). Resident Experience's advantage is ratings volume (755 vs 5) and monetization model (free vs ad-supported). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
YOUKNOW. holds the better App Store score, 5.0 against 1.4. That said, the two scores are not equally well evidenced: Resident Experience has 755 ratings behind it against 5, so its average is the more settled of the two. Written reviews point the same way: 4% of Resident Experience's written reviews are positive against 80% of YOUKNOW.'s.
Resident Experience ships an update monthly, YOUKNOW. fortnightly. The most recent releases landed on November 3, 2026 and October 30, 2026 respectively.
| Parameter | Resident Experience | YOUKNOW. |
|---|---|---|
| Price | Free | Free |
| Rating | 1.4 (755 ratings) | 5.0 (5 ratings) — better |
| Positive reviews | 4.3% of reviews | 80.0% of reviews — better |
| Number of ratings | 755 — better | 5 |
| Update frequency | Monthly | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Ad-supported |
| Devices | iPhone, iPad — better | iPhone |
| Requires iOS | 16.0 — better | 16.4 |
| Further details — not scored | ||
| Size | 207 MB | 87 MB |
| Age rating | 4+ | 4+ |
| Developer | Greystar Real Estate Partners LLC | YOUKNOW. |
Customer experience
Resident Experience
YOUKNOW.
Bugs and requests
Resident Experience
Reported bugs
3 issues- Login issues and account verification problems
- Inability to complete rent payments
- Compatibility problems on certain devices
Requested features
3 requests- Ability to view detailed payment history
- Option to pay rent without using third-party services
- Improved app stability and performance
YOUKNOW.
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Resident Experience
No in-app purchases
YOUKNOW.
No in-app purchases
Questions
Is Resident Experience free?
Is YOUKNOW. free?
Which has better reviews, Resident Experience or YOUKNOW.?
Do Resident Experience or YOUKNOW. have ads?
Which is updated more often, Resident Experience or YOUKNOW.?
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