Fieldcode FMA vs CodaScan

The Fieldcode FSM solution helps you to plan and perform your Field Service interventions. With a fully automated, Zero-Touch approach work orders are created, scheduled and send to your techs without manual interventions. This empowers your technicians to work more efficiently, whether online or offline. The Fieldcode mobile app offers step-by-step instructions directly to technicians’ devices, ensuring consistent, high-quality service delivery. Technicians stay up-to-date on essential details such as schedule updates, customer information, order status, route navigation, and parts availability, all in one place. Key features include: • User-friendly interface: A structured, easy-to-navigate view of tasks for seamless workflow management. • Real-time job information: Access and update details such as task descriptions, contact information, documents, and more. • Offline capability: Data is stored locally when offline and automatically synced once the device is connected to the internet. • Automatic ticket assignment: Tickets are automatically assigned to technicians, eliminating manual assignment and ensuring quicker service delivery. • Efficient task reporting: Technicians can track progress, report time spent on tasks, and submit task completion reports, including relevant documentation. • Route optimization: On-map route information helps technicians optimize travel time, improving efficiency and service times. • Spare parts management: Technicians can access parts linked to their tickets, ensuring full traceability with details on pick-up/drop-off locations and easy receipt confirmation. With easy access to job information, schedule details, real-time updates, and reporting features, your team will never deal with lost data or unhappy customers again.

Your team takes the photos. CodaScan makes them easy to find when someone needs answers. Document packed orders, damaged deliveries, returns, and quality checks on your phone—without a separate job of copying, renaming, and filing every image. LESS PHOTO ADMIN, MORE TIME FOR THE JOB Scan a barcode or QR code, or enter an order, product, or batch number. Take the photos and add the details your colleagues need. CodaScan keeps them together under that reference and uploads them to the destination you choose. KEEP WORKING WHEN THE SIGNAL DROPS Take photos in loading bays, warehouses, cellars, and other places with unreliable coverage. After initial setup, capture works offline. Uploads resume automatically when the phone reconnects. KEEP THE TOOLS YOUR TEAM ALREADY USES • Shopify and WooCommerce: find packing and returns photos with the matching order, so support can investigate without chasing the warehouse. • SharePoint: file photos in an organized library or attach them to an existing record. • Dropbox and Google Drive: send organized photos to the folders your team already uses. MOVE BETWEEN JOBS ON THE SAME PHONE Switch saved configurations for different tasks, sites, or destinations without setting everything up again. Use one workflow for a quality check and another for dispatch, or keep different customer jobs separate. Available configurations depend on your license; Shopify-issued licenses are limited to the linked store. MAKE CHECKS EASIER TO FOLLOW Use optional Shopify and WooCommerce item checks to guide scanning and photo capture. Keep a record of package contents, condition, labels, seals, or inspection results so colleagues have something concrete to review later. CodaScan adds photo documentation to your existing process. You do not need to replace your warehouse software or move your photos into a new CodaScan storage portal. Need another connector or a feature useful to other teams too? Tell us about it. General-use developments are welcome and can be included at no extra development charge after we agree the scope. Download CodaScan and try it on a real job: take the photos, then ask a colleague to find them. An active license or trial and destination setup are required. Shopify subscribers activate through store pairing; other workflows use a CodaScan account. Setup and uploads need internet access. Photos support investigations; they do not guarantee dispute outcomes.