shiftNOW vs IM Shopper
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
shiftNOW
This app connects hospitality businesses with a network of vetted workers, offering flexible job opportunities. Businesses can post various roles and manage hiring efficiently, while workers gain access to competitive pay and instant payouts.
- Post one-time, part-time, or full-time opportunities
- Access a network of vetted hospitality professionals
- Manage workforce needs from mobile
- Save time and money on hiring
- Flexible work opportunities
- Competitive earning opportunities
- Instant payout process
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shiftNOW connects hospitality professionals and businesses through work opportunities. Through shiftNOW’s mobile app, businesses can post one-time, part-time, or full-time opportunities across several role types and select applicants from our network of vetted workers. The shiftNOW app offers businesses the opportunity to: Easily manage their workforce needs from their phone Access a network of vetted hospitality professionals across FOH, BOH, event, and managerial positions Save time and money on the recruiting and hiring process Workers on the shiftNOW app benefit from: Flexible work opportunities across more than 40 role types Competitive earning opportunities with reputable hospitality brands Instant payout and a streamlined, efficient payout process Whether you’re looking for hospitality workers or you’re seeking opportunities in the hospitality industry, shiftNOW can help. Download the app to get started! Role Types Available on shiftNOW Front of House Barista Bartender (wine and beer) Bartender (wine, beer, liquor) Brand Ambassador Cashier Concierge FOH Support Host/Hostess Pastry Cook/Baker Server Server Assistant Events Event Captain Event Cook Event Crew Event Server Food Station Attendant Back of House Barback Busser BOH Support Concessions Cook Dishwasher Fry Cook Grillmaster Housekeeper Janitorial Line Cook Prep Cook Runner Steward General Labor General Warehouse Maintenance Merchandising Managerial Positions Catering Supervisor Director of Food and Beverage Executive Chef General Manager / Manager / Assistant Manager Restaurant Manager / Assistant Restaurant Manager shiftNOW is currently available in the following cities: Atlanta, GA Beaufort, SC Bluffton, SC Charleston, SC Columbia, SC Greenville, SC Hilton Head, SC Memphis, TN Myrtle Beach, SC Nashville, TN Savannah, GA
IM Shopper
This app serves as a central hub for in-mall fulfillment teams, enabling them to receive and manage customer orders in real-time. It provides navigation, item verification, customer communication, and performance tracking tools to ensure efficient and accurate order fulfillment.
- Real-time order assignments
- In-app customer chat
- Built-in mall navigation
- Item verification and photo confirmation
- Return processing
- Performance tracking
- Driver coordination
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InstaMall Personal Shopper is the official app for InstaMall's in-mall fulfillment team. InstaMall connects customers to luxury and lifestyle brands at local malls with same-hour, store-to-door delivery — and Personal Shoppers are the people who make it happen. This app is your command center for every shift. RECEIVE & MANAGE ORDERS • Get new order assignments in real time with customer, store, and item details • View product specifics — size, color, and price — before you reach the store • Built-in navigation with store locations and walking directions inside your mall EXECUTE WITH CONFIDENCE • Confirm each item with a simple Got It / Couldn't Get flow, with automatic customer refunds when items are unavailable • Guided photo verification at every key step keeps orders accurate and protected • A live status bar tracks your fulfillment window from assignment to handoff STAY CONNECTED • Chat with your customer in-app throughout the shopping phase • Coordinate directly with your Delivery Driver and track their live location and ETA to your mall checkpoint HANDLE RETURNS SEAMLESSLY • A dedicated Returns tab shows returns awaiting pickup at your mall • Process approvals or denials at the store, right from the app TRACK YOUR PERFORMANCE • Log shifts, review your order history, and filter completed orders by date • Monitor orders fulfilled and key metrics to stay on top of your performance YOUR PROFILE, YOUR MALL • See your assigned mall, Pickup Point checkpoint, and PS User ID at a glance • Manage account settings, including logout and account deletion
Screenshots
Verdict
The clearest difference is rating: IM Shopper at 5.0 against shiftNOW's 4.6. shiftNOW's advantage is ratings volume (483 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
IM Shopper holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: shiftNOW has 483 ratings behind it against 1, so its average is the more settled of the two.
shiftNOW ships an update every 9 days, IM Shopper every 10 days. The most recent releases landed on September 22, 2026 and September 19, 2026 respectively.
| Parameter | shiftNOW | IM Shopper |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (483 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 42.1% of reviews | — |
| Number of ratings | 483 — better | 1 |
| Update frequency | Every 9 days — better | Every 10 days |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 15.1 | 15.1 |
| Further details — not scored | ||
| Size | 78 MB | 76 MB |
| Age rating | 4+ | 4+ |
| Developer | ShiftNOW | Instamall, LLC |
Customer experience
shiftNOW
IM Shopper
Bugs and requests
shiftNOW
Reported bugs
7 issues- Next button non-functional on profile setup screen
- Wallet setup screen button not responding
- Profile video upload repeatedly rejected despite meeting requirements
- App crashes during profile creation
- Pending shift status not updating after shifts are filled
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- Shift conflicts appearing simultaneously with accepted shifts
- Payment delays despite promised next-day payout
Requested features
7 requests- Show service areas before requiring full profile completion
- Direct messaging between shifters and employers
- Real-time shift status updates (filled/cancelled)
- Confirmation system when employers select workers
- Ability for employers to modify shift requirements without cancelling
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- Clearer communication about service availability by region
- More flexible profile video acceptance criteria
IM Shopper
Not enough reviews yet to summarise bugs or requests.
In-app purchases
shiftNOW
No in-app purchases
IM Shopper
No in-app purchases
Questions
Is shiftNOW free?
Is IM Shopper free?
Which has better reviews, shiftNOW or IM Shopper?
Do shiftNOW or IM Shopper have ads?
Which is updated more often, shiftNOW or IM Shopper?
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