My Optimum vs eVeroConnect

Introducing the all-new My Optimum app  Find what you need in the palm of your hand and manage your Optimum account right from your phone. With the My Optimum app you can:  • WiFi Management and Internet Troubleshooting   Get total control at your fingertips. Check your WiFi network, view or update your network name and password, examine network details, and troubleshoot internet issues. Find outage detection, helpful tips to optimize your speed and network. Plus, get updates and notifications regarding your Optimum account, reported outages, or bill reminders. • Quick and Easy Bill Pay Make sure bills get paid on time, every month with Auto Pay or make a quick and easy one-time payment at your convenience • Optimize your Speed Receive step-by-step instructions and visual cues for pairing, installing, and placement guidance during the installation of your WiFi extender. With real-time and specific feedback for the extender on your account on how to place it correctly, your experience will be seamless.  • Personalize your Experience Effortlessly manage your home Wi-Fi network and your devices—anytime, anywhere. Create a customized profile for each family member and organize devices by the people that use them most. Plus, monitor and track usage and screen time across all the devices in your home.

The easy-to-use eVeroConnect Mobile app can be used to conduct both one-on-one and group video sessions and was designed to support the unique needs of both site-based and community-based programs. Once an audio or video session has been established, the app collects all the metadata required to document the session, including: Session time Session duration Participant phone numbers Participant IP addresses (for video) This data is then used to pre-populate the mandatory fields of Telehealth summary form, and all data is then stored on eVero’s HIPAA compliant digitalAGENCY™ platform, where it can be securely accessed and shared 24/7. Users must have active eVero accounts with the appropriate permissions. If you have issues logging-in, please contact your Agency Administrator.