Comparison

Welcome by Virtual Doorman vs FriedrichLink

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Welcome by Virtual Doorman

Manage building access and visitors remotely. See and speak to guests on live video, unlock doors, and track deliveries. Supports adding your own cameras for enhanced security.

Highlights
  • Live video and two-way audio with visitors
  • Remote door and elevator unlocking
  • View multiple building cameras
  • Add custom RTSP-enabled cameras
  • Manage guest lists and deliveries
  • Receive visitor and delivery notifications
  • Report suspicious activity
Features
Read full description

With Welcome by Virtual Doorman™, residents get the best of their Virtual Doorman system and our Interactive Web Portal™ on their iPhone. See and speak to building visitors on live video with in-app calling, unlock doors with a swipe, and manage guests, deliveries and building requests quickly and easily. Bring your own cameras too. Add any RTSP-enabled camera, pair it with a door, and watch it in the app right alongside your building's cameras. The app now comes in light and dark, and is made for iPhone Duo — on the folded display the controls move to a bar on the side so live video gets more room. Overview: * See and speak to building visitors on live video * Remotely unlock common doors, elevators and apartment doors * See every building camera on one screen, one at a time or four at once * Add your own RTSP cameras — Wyze, Reolink, Amcrest, EZVIZ, Tapo and others * Add and edit your list of authorized guests * Receive notifications of guests and deliveries * View guest and delivery logs * Quickly report unwanted or suspicious activity to your Virtual Doorman and building management * Contact building management * Contact Virtual Doorman * Order new building access cards and key fobs * Upload photos of authorized guests directly from your iPhone's camera * Choose a light or dark look, or follow your iPhone's setting * Optimized for iPhone Duo * Manage account settings and preferences Please Note: Welcome by Virtual Doorman™ is only available for authorized users of the Interactive Web Portal™ who reside in buildings serviced by Virtual Service. Some functions may not yet be available to certain users depending on your building's equipment.

About

FriedrichLink

Control your Friedrich Kuhl and WallMaster air conditioners remotely via your smartphone. Enjoy personalized comfort and energy savings with intelligent scheduling and voice command options.

Highlights
  • Remote smartphone programming
  • Voice command control
  • Intelligent scheduling
  • Personalized comfort
  • Energy savings
Read full description

Designed for Friedrich Kuhl and WallMaster Room Air Conditioners to effortlessly control your indoor environment. Remote smartphone programming, voice commands, and intelligent scheduling options ensure personalized comfort and energy savings.

Screenshots

Welcome by Virtual Doorman4 screens
FriedrichLink4 screens

Verdict

The call

The clearest difference is review sentiment: Welcome by Virtual Doorman at 50% against FriedrichLink's 7%. Welcome by Virtual Doorman also leads on rating (3.5 vs 3.1) and update cadence (every 8 days vs every 5 weeks). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Welcome by Virtual Doorman holds the better App Store score, 3.5 against 3.1. Both are backed by a comparable volume of ratings — 26 and 25 respectively. Written reviews point the same way: 50% of Welcome by Virtual Doorman's written reviews are positive against 7% of FriedrichLink's.

UpkeepUpdate frequency

Welcome by Virtual Doorman ships an update every 8 days, FriedrichLink every 5 weeks. The most recent releases landed on November 3, 2026 and November 6, 2026 respectively.

Scorecard3 real differences · 7 level
Welcome by Virtual Doorman versus FriedrichLink: the parameters behind the verdict, then further details
ParameterWelcome by Virtual DoormanFriedrichLink
PriceFreeFree
Rating3.5 (26 ratings) — better3.1 (25 ratings)
Positive reviews50.0% of reviews — better6.6% of reviews
Number of ratings26 — better25
Update frequencyEvery 8 days — betterEvery 5 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhoneiPhone
Requires iOS16.6 — better17.0
Further details — not scored
Size72 MB33 MB
Age rating4+4+
DeveloperVirtual DoormanRheem Manufacturing Company

Customer experience

Welcome by Virtual Doorman

All ratings26 ratings
Positive57.7%
Neutral0.0%
Negative42.3%
Written reviews12 reviews
Positive50.0%
Neutral0.0%
Negative50.0%

FriedrichLink

Written reviews61 reviews
Positive6.6%
Neutral4.9%
Negative88.5%

Bugs and requests

Welcome by Virtual Doorman

Not enough reviews yet to summarise bugs or requests.

FriedrichLink

Reported bugs

45 issues
  • Power button requires double press
  • App reports inaccurate information due to sleep mode
  • App crashes
  • App takes a long time to turn off AC
  • Forget changing thermostat
Show 40 more
  • App crashes after making a change
  • App spins and does nothing
  • App says disconnected and won't reconnect after update
  • Password field blocks '#' character
  • App won't open
  • Unit shows as disconnected
  • App won't load
  • App gets stuck loading
  • Cannot put AC on schedule to turn off
  • Cannot set fan level
  • App hangs and nothing happens
  • Error when setting schedule
  • Cannot connect to WiFi
  • Cannot add product to app
  • Unable to login after reset/biometrics
  • Login screen reverts after a few seconds
  • App crashes on login
  • Endless login loop
  • App takes a minute to open and load ACs
  • AC temperature not updated
  • App spins when trying to turn on AC
  • Displays wrong temperature
  • Doesn't update settings
  • Changing temperature takes 30 seconds or hangs
  • App needs to be restarted every time it's opened
  • Takes 10+ minutes to sync with AC units
  • Wrong room temp and doesn't read weather
  • Unable to open app due to login error
  • App doesn't work after upgrade
  • Cannot control AC at all after 3 days
  • Cannot turn off AC
  • Same error message as others stated
  • Data in wrong format
  • Previous app warning persists
  • Slow responses
  • Screen frequently sticks on spinning loading icon
  • Cannot see temperature under finger when dragging
  • Button stays greyed out when creating account
  • Loading indicator freezes app
  • Cannot connect to WiFi with ')' in name

Requested features

10 requests
  • Integrate Matter or HomeKit
  • Add option to schedule turning off unit
  • Improve app functionality and features
  • Fix character restrictions in text fields
  • Add option for unit to turn off after X hours
Show 5 more
  • Make app work reliably
  • Improve app design and user experience
  • Allow control of AC remotely
  • Fix scheduling function for Wallmaster
  • Make app optimized for iPad

In-app purchases

None

Welcome by Virtual Doorman

No in-app purchases

None

FriedrichLink

No in-app purchases

Questions

Is Welcome by Virtual Doorman free?
Welcome by Virtual Doorman is free to download, with no in-app purchases.
Is FriedrichLink free?
FriedrichLink is free to download, with no in-app purchases.
Which has better reviews, Welcome by Virtual Doorman or FriedrichLink?
Welcome by Virtual Doorman is rated higher. Welcome by Virtual Doorman averages 3.5 out of 5 from 26 ratings, while FriedrichLink averages 3.1 from 25 ratings.
Do Welcome by Virtual Doorman or FriedrichLink have ads?
Neither Welcome by Virtual Doorman nor FriedrichLink shows ads.
Which is updated more often, Welcome by Virtual Doorman or FriedrichLink?
Welcome by Virtual Doorman ships an update every 8 days, and FriedrichLink every 5 weeks. Most recently, Welcome by Virtual Doorman was updated on November 3, 2026 and FriedrichLink on November 6, 2026.

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