Comparison

Surety Touchpoint vs Direct Energy Canada

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Surety Touchpoint

Features
Read full description

An application that automates outcome based touchpoint cleaning data for increased site safety and cleaning standards at your facility.

About

Direct Energy Canada

Manage your energy account securely and conveniently on the go. Track usage, make payments, receive real-time notifications, and access rewards. Discover energy plans and simplify your energy management.

Highlights
  • Secure biometric login
  • Self-serve payment and billing
  • Real-time account notifications
  • Energy usage tracking
  • Personalized energy-saving insights
  • Rewards program access
  • Refer a friend program
Features
Read full description

Take charge of your energy, your way—anytime, anywhere. The Direct Energy Canada app puts the power in your hands with a seamless, secure and more direct way to manage your energy account on the go. Whether you're a Direct Energy or Direct Energy Regulated Services customer, the app offers a mobile-first experience designed to make energy management easier, faster and more transparent. Both Direct Energy Regulated Services and Direct Energy customers have access to these essential features to manage their account: ∙ Quick and secure login – Use biometric login (face or fingerprint ID) for fast, safe access. ∙ Self-serve payment options – Make payments and manage your billing info with ease. ∙ Real-time notifications – Get alerts for upcoming bills, important account updates, expiring payment methods and more. If you're a Direct Energy customer, you’ll get to enjoy full access to enhanced app features which are designed to help you save energy, stay informed and get rewarded: ∙ Track energy usage – View your electricity and natural gas consumption with interactive graphs and monthly comparisons. ∙ Smart usage insights – Get personalized suggestions based on your usage to reduce seasonal energy consumption and lower your bills. ∙ My Rewards hub – Track your rewards progress and unlock perks just by using the app. ∙ Refer a Friend program – Invite friends and earn rewards when they sign up with Direct Energy. ∙ Self-serve tools – Update payment methods, renew plans and manage your account without the need to call in. No matter which type of customer you are, the Direct Energy Canada app makes your energy experience easier and more convenient, right from your phone. New to Alberta or thinking of switching energy providers? Discover exclusive energy plans in the app and unlock the full Direct Energy app experience. Download today and experience energy made effortless. Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).

Screenshots

Surety Touchpoint4 screens
Direct Energy Canada4 screens

Verdict

The call

The clearest difference is ads: Surety Touchpoint at none against Direct Energy Canada's shown. Surety Touchpoint also leads on iOS requirement (13.0 vs 16.6). Direct Energy Canada's advantage is update cadence (monthly vs every 8 months). On price, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Surety Touchpoint ships an update every 8 months, Direct Energy Canada monthly. The most recent releases landed on October 27, 2026 and October 28, 2026 respectively.

Scorecard3 real differences · 7 level
Surety Touchpoint versus Direct Energy Canada: the parameters behind the verdict, then further details
ParameterSurety TouchpointDirect Energy Canada
PriceFreeFree
Rating—5.0 (2 ratings) — better
Positive reviews—57.1% of reviews
Number of ratings—2 — better
Update frequencyEvery 8 monthsMonthly — better
AdsNo — betterYes
In-app purchasesNoNo
Monetization—Free
DevicesiPhone, iPodiPhone, iPad
Requires iOS13.0 — better16.6
Further details — not scored
Size27 MB117 MB
Age rating4+4+
DeveloperSurety Technologies Inc.Direct Energy, LP

In-app purchases

None

Surety Touchpoint

No in-app purchases

None

Direct Energy Canada

No in-app purchases

Questions

Is Surety Touchpoint free?
Surety Touchpoint is free to download, with no in-app purchases.
Is Direct Energy Canada free?
Direct Energy Canada is free to download, with no in-app purchases.
Do Surety Touchpoint or Direct Energy Canada have ads?
Direct Energy Canada shows ads; Surety Touchpoint does not.
Which is updated more often, Surety Touchpoint or Direct Energy Canada?
Surety Touchpoint ships an update every 8 months, and Direct Energy Canada monthly. Most recently, Surety Touchpoint was updated on October 27, 2026 and Direct Energy Canada on October 28, 2026.

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