ThreatDown Admin vs Syncro Mobile

NOTE: ThreatDown Admin is for use by IT Admins with existing access to their organization’s ThreatDown Nebula user console. Active ThreatDown Nebula licensing must be in place for users to access their environment via ThreatDown Admin. Act promptly on critical incidents or endpoint threats even when you’re away from your desk with ThreatDown Admin. Remediate, quarantine, isolate or start scans on endpoints when you’re on the go. Mitigate issues as they arise from wherever you are. You can also: • View endpoint status • View detection details • Check for agent and protection updates • Update agents • Manage user access

With ticket management, remote access, and customer communications built right in, Syncro XMM™ Mobile Ticketing app provides you with all the essential tools you need in the field. This app is free to use for all Syncro XMM™ users. Features: Organize Your Day: Easily visualize and plan your schedule. Keep track of appointments, view RMM alerts, and chat directly with customers. Powerful Ticket Management: Add, edit, and resolve tickets with ease. Efficiently manage time tracking and add materials used while on the move. Seamless Remote Access: Operate remotely with our integrated remote access feature, allowing you to be in two places at once.