Sorenson Express vs PawsPlanner

Answer questions, inquire about needs and preferences, and recommend products and services with the same level of exceptional customer service for Deaf customers that you make a priority for hearing customers. Provide equitable and inclusive customer service in any location with face-to-face on-demand ASL video remote interpreting. Express for Employee Experience Create an inclusive and collaborative workplace with on-demand ASL video interpreting. Improve diversity in hiring and authentically support the goals of Deaf employees by providing convenient and flexible communication access in the workplace. Express is: • On-demand Request an interpreter using Express, and one appears on screen within moments—anytime and anywhere. • Inclusive Give staff the tools to succeed and customers a better experience. ASL-English and ASL-Spanish interpretation available. • Convenient Hassle-free way to access interpreting at a moment’s notice. Sorenson Express takes zero effort to maintain and track—it is simply there when you need it. * Access to the app is limited to Sorenson clients through a service agreement/contract. To sign up, contact SICustomerSupport@sorenson.com. Deaf individuals who want to use Express as a customer or employee can access the service only if the business or organization has signed up. If your desired location does not offer Express, suggest it to your employer or the business you shop at by sharing the information or emailing us at SICustomerSupport@sorenson.com to request our assistance in reaching out to them.

Paws Planner is built for dog groomers, dog walkers, salons, and small pet care businesses. Manage clients, dogs, bookings, reminders, payments, forms, income, travel, and backups from one simple iPhone app. Built around the way pet care businesses actually work, Paws Planner helps you stay organised whether you are mobile, salon-based, walking dogs, grooming dogs, or doing a mix of both. YOUR DAY AT A GLANCE The Dashboard shows today’s appointments, client details, appointment status, weekly stats, monthly income, revenue charts, and tomorrow’s schedule. For mobile businesses, Paws Planner shows driving times between stops. If you run from a fixed location, Salon Mode lets you hide travel times and use your business address instead. CLIENTS, DOGS AND HISTORY Keep every client and dog in one place. Search by client name, dog name, or address. View contact details, dog notes, photos, visit history, spend history, signed forms, appointment records, and payment history. Multiple dogs from the same household can be added to one appointment. SMART CALENDAR See your month at a glance with colour-coded availability. Tap any day to book quickly. Paws Planner warns you about double bookings, closed days, overlapping appointments, and working hour conflicts. Create one-off bookings or recurring appointments for regular clients, such as “Bella every 6 weeks”. SMS AND WHATSAPP REMINDERS Send appointment reminders by SMS or WhatsApp with one tap. Set each client’s preferred reminder method and use custom templates that automatically fill in client name, dog name, date, and time. PAYMENTS AND REPORTS Track payments inside each appointment. Record cash, card, bank transfer, or other payment methods. Mark appointments as paid or unpaid, then view income reports with date and payment filters. CUSTOM FORMS AND TERMS Create your own intake forms and terms and conditions. Clients can complete and sign forms on screen. Signed PDFs are saved to the client profile and can optionally be emailed to the client. Forms work offline, making them useful in the van, at a client’s home, or in a salon. BUILT FOR GROOMERS, WALKERS OR BOTH Choose dog grooming, dog walking, or both in Settings. Paws Planner adapts services and wording to match your business. You can also edit your services list to match what you actually offer. SYNC, CONTACTS AND NAVIGATION Sync bookings to your iPhone Calendar and share your calendar with family or staff. Use iOS Contacts to pick existing clients or save new clients back to your phone. Tap an address to navigate with Apple Maps, Google Maps, or Waze. BACKUPS AND DATA Your business data stays under your control. Paws Planner supports automatic backups, manual export and restore, and iCloud Drive backups, helping protect your data if your phone is lost, replaced, or damaged. FEATURES Dashboard with appointments, stats, and revenue charts Driving times between stops Salon Mode Client and dog database Photos, notes, visit history, spend history, forms, and payments Smart search and client filters Month calendar with availability colours Quick booking and recurring appointments Working hours, slots, services, and appointment settings Editable services list SMS and WhatsApp reminders Custom reminder templates Payment tracking and income reports Custom intake forms and terms On-screen signatures and saved PDFs Profession picker for grooming, walking, or both iPhone Calendar sync iOS Contacts integration Automatic, manual, and iCloud Drive backups Apple Maps, Google Maps, and Waze navigation WHO IT’S FOR Paws Planner is for dog groomers, dog walkers, salons, and small pet care businesses that want a simple way to manage clients, dogs, bookings, reminders, payments, forms, and income. Whether you are moving from spreadsheets, paper notes, your phone calendar, or an app that was not built for pet care, Paws Planner gives you everything in one place.