Comparison

SugarSync vs IBackup

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

SugarSync

Securely back up and sync files, photos, and music across all your devices. Protect your digital life with advanced encryption and easily share or restore files. Offers automatic syncing and remote data wiping for enhanced security and convenience.

Highlights
  • Secure file backup
  • Automatic cloud syncing
  • Cross-device synchronization
  • Remote data wipe
  • File sharing and collaboration
  • Easy file restoration
Read full description

SugarSync lets you securely backup your files, photos, music, and more, on any device. We add a layer of security to all of your file syncing and storing so you can keep your digital life private and organized. Easily sync and send files from one device to another, collaborate with team members, and enjoy seamless file syncing across your devices with minimal effort. Features: Automatically sync your files to the cloud Instantly backup photos taken on your iPhone Sync multiple folders at once Remotely wipe your data in the case of device theft or loss Complete Data Security SugarSync makes security a priority. We use industry-standard encryption to protect your files and data while they sync to our servers, and store them in the cloud in an encrypted format. iPhone Photo Syncing Skip using iCloud or a cable to upload your iPhone photos. SugarSync lets you automatically upload photos from your iPhone to your computer so you can have all of your important memories and more in one secure place. Auto-Syncing Across Devices SugarSync makes it easy to keep all of your devices synced. You can automatically sync files across computers, devices, and platforms, and all changes made in the cloud will be automatically applied to all of your synced devices. Flexible File Sharing Sharing files and folders has never been easier. SugarSync lets you control how and what you want to share, whether it’s a small read-only file or a large folder with editing permissions — it’s up to you. Easy Restoration Never worry about losing your important files, photos, and documents again. Our Protected Folders option lets you easily roll back your folder to a previous date in time so you can recover all files within it at once. Enjoy a free 30-day trial when you sign up for SugarSync. Choose from our 100 GB, 250 GB, and 500 GB personal plan options, or choose our business plan which offers 10000 GB of space. We also offer custom business plans for teams looking for the right cloud storage for their needs. Learn more about SugarSync here: https://www.sugarsync.com/ Terms of Service: https://www.sugarsync.com/terms/ Privacy Policy: https://www.sugarsync.com/privacy/

About

IBackup

Easily back up and restore your mobile data, including contacts, photos, videos, and calendar events, to the cloud with a single tap. Access your backed-up files from any device and share them securely. Automatic uploads and robust encryption ensure your data is safe and accessible.

Highlights
  • Single-tap backup and restore
  • Selective file backup
  • Cross-device access
  • Secure file sharing
  • Automatic photo/video upload
  • 256-bit AES encryption
Features
Read full description

The all new online backup app for iOS makes it possible to backup and restore mobile data with a 'single tap'. Backup your contacts, photos, videos, and calendar events to the cloud. Backup unlimited devices into a single account and access them from anywhere - no matter which IBackup plan you belong to! Features: • Backup and restore contacts, photos, videos, and calendar events with a single tap. • Selectively backup and restore only the files you need. • Browse files and download photos and videos from all your linked devices. • Share files and folders with anyone using a single secure link. • Automatic upload option protects your photos and videos, as soon as they are taken, via wi-fi or cellular data. • View pictures, play video, and more from the Gallery. Security features: • Data is encrypted using 256-bit AES encryption. • With the optional private key encryption, no one but you can access your data. • Lock the app with a passcode.

Screenshots

SugarSync4 screens
IBackup4 screens

Verdict

The call

The clearest difference is rating: IBackup at 4.5 against SugarSync's 3.2. IBackup also leads on ads (none vs shown) and update cadence (every 2 months vs every 5 months). SugarSync's advantage is in-app purchases (none vs 1) and iOS requirement (10.0 vs 16.0). On price, review sentiment, ratings volume and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. IBackup sells 1 one-off in-app purchase. SugarSync asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

IBackup holds the better App Store score, 4.5 against 3.2. Both are backed by a comparable volume of ratings — 115 and 181 respectively. Written reviews complicate that: 81% of SugarSync's written reviews are positive against 76% of IBackup's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

SugarSync ships an update every 5 months, IBackup every 2 months. The most recent releases landed on October 21, 2026 and October 20, 2026 respectively.

Scorecard5 real differences · 5 level
SugarSync versus IBackup: the parameters behind the verdict, then further details
ParameterSugarSyncIBackup
PriceFreeFree
Rating3.2 (115 ratings)4.5 (181 ratings) — better
Positive reviews80.5% of reviews — better75.6% of reviews
Number of ratings115181 — better
Update frequencyEvery 5 monthsEvery 2 months — better
AdsYesNo — better
In-app purchasesNo — betterYes
MonetizationFree with in-app purchasesFree with in-app purchases
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS10.0 — better16.0
Further details — not scored
Size33 MB100 MB
Age rating4+4+
DeveloperSugarSync, Inc.IDrive Incorporated

Customer experience

SugarSync

All ratings103 ratings
Positive51.5%
Neutral8.7%
Negative39.8%
Written reviews1,536 reviews
Positive80.5%
Neutral4.8%
Negative14.6%

IBackup

All ratings181 ratings
Positive87.3%
Neutral3.3%
Negative9.4%
Written reviews82 reviews
Positive75.6%
Neutral8.5%
Negative15.9%

User reviews

SugarSync

From 115 App Store ratings

What we love

  • 🚀 Seamless syncing across devices
  • 🔒 Secure cloud storage
  • 👍 Easy to use and navigate
  • 💡 Ability to access files remotely
  • 👍 Reliable backup solution

Room to improve

  • 🐛 Frequent crashes and freezes
  • 🐛 Syncing issues and unreliable file access
  • 🔋 High resource consumption on mobile devices
  • 👎 Poor customer support and lack of response
  • 👎 Expensive pricing compared to alternatives

IBackup

From 181 App Store ratings

What we love

  • 👍 Easy to use layout
  • 🚀 Fast backups
  • 🔒 Secure data storage
  • 💡 Simple sharing functionality
  • 🔄 Automatic backup feature

Room to improve

  • 🐛 App crashes frequently
  • ❌ Login issues (invalid email/password)
  • 🚫 Does not back up documents/mp3s
  • ⚠️ No password verification during signup
  • 📉 Slow performance at times

Bugs and requests

SugarSync

Reported bugs

3 issues
  • Login issues and account problems
  • Incompatibility with newer iOS versions
  • Slow upload and download speeds

Requested features

4 requests
  • Offline file access and editing
  • Integration with more third-party apps
  • Improved photo management and viewing
  • Ability to selectively sync folders/files

IBackup

Reported bugs

7 issues
  • App crashes on upload
  • Unable to open backed up files
  • Login screen shows 'invalid email or password' instantly
  • Backup function only saves a fraction of events
  • App freezes or crashes during upload
Show 2 more
  • Cannot sign up within the app
  • App pauses backup if not in foreground

Requested features

6 requests
  • Allow backup of documents and mp3 files
  • Implement password verification during signup
  • Enable background backups
  • Allow backups with phone locked
  • Improve login process
Show 1 more
  • Add option to view logs

In-app purchases

None

SugarSync

No in-app purchases

1 purchases

IBackup

One-time1
  • IBackup 500GB Yearly$99.99

Questions

Is SugarSync free?
SugarSync is free to download, with no in-app purchases.
Is IBackup free?
IBackup is free to download, with in-app purchases available.
Which has better reviews, SugarSync or IBackup?
IBackup is rated higher. SugarSync averages 3.2 out of 5 from 115 ratings, while IBackup averages 4.5 from 181 ratings.
Do SugarSync or IBackup have ads?
SugarSync shows ads; IBackup does not.
Which is updated more often, SugarSync or IBackup?
SugarSync ships an update every 5 months, and IBackup every 2 months. Most recently, SugarSync was updated on October 21, 2026 and IBackup on October 20, 2026.

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