Comparison

SugarSync vs Microsoft OneDrive

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

SugarSync

Securely back up and sync files, photos, and music across all your devices. Protect your digital life with advanced encryption and easily share or restore files. Offers automatic syncing and remote data wiping for enhanced security and convenience.

Highlights
  • Secure file backup
  • Automatic cloud syncing
  • Cross-device synchronization
  • Remote data wipe
  • File sharing and collaboration
  • Easy file restoration
Read full description

SugarSync lets you securely backup your files, photos, music, and more, on any device. We add a layer of security to all of your file syncing and storing so you can keep your digital life private and organized. Easily sync and send files from one device to another, collaborate with team members, and enjoy seamless file syncing across your devices with minimal effort. Features: Automatically sync your files to the cloud Instantly backup photos taken on your iPhone Sync multiple folders at once Remotely wipe your data in the case of device theft or loss Complete Data Security SugarSync makes security a priority. We use industry-standard encryption to protect your files and data while they sync to our servers, and store them in the cloud in an encrypted format. iPhone Photo Syncing Skip using iCloud or a cable to upload your iPhone photos. SugarSync lets you automatically upload photos from your iPhone to your computer so you can have all of your important memories and more in one secure place. Auto-Syncing Across Devices SugarSync makes it easy to keep all of your devices synced. You can automatically sync files across computers, devices, and platforms, and all changes made in the cloud will be automatically applied to all of your synced devices. Flexible File Sharing Sharing files and folders has never been easier. SugarSync lets you control how and what you want to share, whether it’s a small read-only file or a large folder with editing permissions — it’s up to you. Easy Restoration Never worry about losing your important files, photos, and documents again. Our Protected Folders option lets you easily roll back your folder to a previous date in time so you can recover all files within it at once. Enjoy a free 30-day trial when you sign up for SugarSync. Choose from our 100 GB, 250 GB, and 500 GB personal plan options, or choose our business plan which offers 10000 GB of space. We also offer custom business plans for teams looking for the right cloud storage for their needs. Learn more about SugarSync here: https://www.sugarsync.com/ Terms of Service: https://www.sugarsync.com/terms/ Privacy Policy: https://www.sugarsync.com/privacy/

About

Microsoft OneDrive

Securely store, back up, and sync your photos, videos, and files across all your devices. Share content with others, scan documents, and access files offline. Offers free storage with options to upgrade for more space and premium features.

Highlights
  • Automatic photo and video backup
  • File sharing and management
  • Document scanning and editing
  • Offline file access
  • Personal Vault for enhanced security
  • Version history and ransomware recovery
Features
Read full description

Microsoft OneDrive keeps your photos, videos, and files backed up, protected, synced, and accessible on all your devices. The OneDrive app lets you view and share OneDrive files, photos, and videos with friends and family. You can use the app to automatically back up your phone's photos and videos. Start with 5 GB of free cloud storage or upgrade to a Microsoft 365 subscription to get up to 1 TB. Microsoft OneDrive Features: Back up photos and videos • Automatic photo and video backup when you turn on Camera Upload • View photos and videos on your phone, computer, and web browser File sharing and management • Share files, photos, videos, and albums with friends and family • Get notifications when a shared document is edited • Set password-protected or expiring sharing links* • Access entire folders on the app even when there is no internet connection* Scan • Scan and save documents, business cards, receipts, whiteboards, and more • Mark up, sign, and send docs right from the OneDrive mobile app Search • Search docs by name or content Security • Personal Vault lets you protect your important files with identity verification • Restore documents with version history on all files • Ransomware detection and recovery* Works with Microsoft Word, Excel, PowerPoint, OneNote, Outlook • Back up, view, and save your Office documents. • Use Microsoft Office apps to edit and collaborate in real time on Word, Excel, PowerPoint, and OneNote files stored in OneDrive. • Edit documents offline and save them once you are back online Upgrade to a Microsoft 365 Personal or Family subscription: • 1TB of storage (1TB of storage per person for up to 6 people with the Family subscription) • Access OneDrive premium features • Get access to Word, Excel, PowerPoint, Outlook, and OneNote on iPad, iPhone, and iPod touch • Install Word, Excel, PowerPoint, and Outlook on PCs or Macs. • Bigger personal vault • Keep your shared files, folders and photos more secure by giving others access for a limited period of time • Ransomware detection and recovery • Offline Folders: Stay productive and access entire folders even when there is no internet connection • Increase your sharing limit and share 10x content per day with friends and family You can also purchase additional cloud storage only, with a Microsoft 365 Basic subscription. This is enough cloud storage for 32,000 photos (9 MP JPEG photos) or 132,000 documents (.7 MB Office files). To make an in-app purchase of a Microsoft 365 Basic, Microsoft 365 Personal, Microsoft 365 Family subscription: open the app, tap the Me tab, then tap Get More Storage or the Go Premium diamond icon. Subscriptions begin at $1.99 a month in the US, and can vary by region. Microsoft 365 subscriptions purchased from the app will be charged to your Apple ID and will automatically renew within 24 hours prior to the end of the current subscription period, unless auto-renewal is disabled beforehand. To manage your subscriptions or to disable auto-renewal, after purchase, go to your Apple ID account settings. A subscription cannot be cancelled or refunded during the active subscription period. Using this OneDrive app for work or school For you to sign into your work or school account on OneDrive, your organization needs to have a qualifying OneDrive, SharePoint Online or Microsoft 365 business subscription plan. Privacy This app is provided by Microsoft. Data provided through the use of this store and this app may be accessible to Microsoft and transferred to, stored, and processed in the United States or any other country where Microsoft or its affiliates maintain facilities. Privacy Policy: https://go.microsoft.com/fwlink/?LinkID=507539. Terms of Use: https://go.microsoft.com/fwlink/p/?LinkID=246338. Consumer Health Data Privacy Policy: https://go.microsoft.com/fwlink/?linkid=2259814. *Requires Microsoft 365 Personal or Family subscription

Screenshots

SugarSync4 screens
Microsoft OneDrive4 screens

Verdict

The call

The clearest difference is review sentiment: SugarSync at 81% against Microsoft OneDrive's 20%. SugarSync also leads on in-app purchases (none vs 11) and iOS requirement (10.0 vs 18.0). Microsoft OneDrive's advantage is rating (4.7 vs 3.2) and ads (none vs shown). On price, monetization model and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Microsoft OneDrive sells 8 in-app purchases, starting at $0.99 per month. SugarSync asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

Microsoft OneDrive holds the better App Store score, 4.7 against 3.2. That said, the two scores are not equally well evidenced: Microsoft OneDrive has 487K ratings behind it against 109, so its average is the more settled of the two. Written reviews complicate that: 81% of SugarSync's written reviews are positive against 20% of Microsoft OneDrive's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

SugarSync ships an update every 5 months, Microsoft OneDrive every 10 days. The most recent releases landed on September 10, 2026 and September 28, 2026 respectively.

Scorecard8 real differences · 3 level
SugarSync versus Microsoft OneDrive: the parameters behind the verdict, then further details
ParameterSugarSyncMicrosoft OneDrive
PriceFreeFree
Rating3.2 (109 ratings)4.7 (487K ratings) — better
Positive reviews80.5% of reviews — better19.5% of reviews
Number of ratings109487K — better
Update frequencyEvery 5 monthsEvery 10 days — better
AdsYesNo — better
In-app purchasesNo — betterYes
MonetizationFree with in-app purchasesFree with in-app purchases
Best chart rank—#19 — better
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS10.0 — better18.0
Further details — not scored
Size33 MB356 MB
Age rating4+4+
DeveloperSugarSync, Inc.Microsoft Corporation

Customer experience

SugarSync

All ratings103 ratings
Positive51.5%
Neutral8.7%
Negative39.8%
Written reviews1,536 reviews
Positive80.5%
Neutral4.8%
Negative14.6%

Microsoft OneDrive

All ratings487,272 ratings
Positive93.2%
Neutral2.8%
Negative4.0%
Written reviews1,846 reviews
Positive19.5%
Neutral10.2%
Negative70.3%

User reviews

SugarSync

From 109 App Store ratings

What we love

  • 🚀 Seamless syncing across devices
  • 🔒 Secure cloud storage
  • 👍 Easy to use and navigate
  • 💡 Ability to access files remotely
  • 👍 Reliable backup solution

Room to improve

  • 🐛 Frequent crashes and freezes
  • 🐛 Syncing issues and unreliable file access
  • 🔋 High resource consumption on mobile devices
  • 👎 Poor customer support and lack of response
  • 👎 Expensive pricing compared to alternatives

Microsoft OneDrive

From 487K App Store ratings

What we love

  • 🚀 Seamless syncing across devices
  • 💡 Useful for storing and accessing files
  • 🔒 Secure cloud storage
  • 👍 Great integration with Microsoft Office
  • 🚀 Fast uploads and downloads

Room to improve

  • 🐛 Unreliable app performance
  • 🐛 Issues with photo/video uploads
  • 🐛 Buggy PDF annotation tools
  • 🐛 Inconsistent user experience across platforms
  • 🔋 High battery drain

Bugs and requests

SugarSync

Reported bugs

3 issues
  • Login issues and account problems
  • Incompatibility with newer iOS versions
  • Slow upload and download speeds

Requested features

4 requests
  • Offline file access and editing
  • Integration with more third-party apps
  • Improved photo management and viewing
  • Ability to selectively sync folders/files

Microsoft OneDrive

Reported bugs

5 issues
  • Frequent app crashes
  • Syncing issues between devices
  • Disappearing or corrupted files
  • Inability to access offline files
  • Inconsistent behavior when changing passwords

Requested features

5 requests
  • Add option to select and delete multiple files at once
  • Improve photo/video organization and sorting
  • Enhance PDF markup capabilities
  • Allow customization of default save locations
  • Integrate better with iOS Files app

In-app purchases

None

SugarSync

No in-app purchases

8 purchases

Microsoft OneDrive

Subscriptions7
  • Microsoft 365 Storage 50 GB$0.991 Month
  • Microsoft 365 Basic$1.991 Month
  • Microsoft 365 Personal1 Month trial2 variants$5.991 Month
Show 4 more
  • Microsoft 365 Personal1 Month trial2 variants$9.991 Month
  • Microsoft 365 Family1 Month trial$12.991 Month
  • Microsoft 365 Personal$99.991 Year
  • Microsoft 365 Family$129.991 Year
One-time1
  • OneDrive + 100$27.99

Questions

Is SugarSync free?
SugarSync is free to download, with no in-app purchases.
Is Microsoft OneDrive free?
Microsoft OneDrive is free to download, with in-app purchases available.
Which has better reviews, SugarSync or Microsoft OneDrive?
Microsoft OneDrive is rated higher. SugarSync averages 3.2 out of 5 from 109 ratings, while Microsoft OneDrive averages 4.7 from 487K ratings.
Do SugarSync or Microsoft OneDrive have ads?
SugarSync shows ads; Microsoft OneDrive does not.
Which is updated more often, SugarSync or Microsoft OneDrive?
SugarSync ships an update every 5 months, and Microsoft OneDrive every 10 days. Most recently, SugarSync was updated on September 10, 2026 and Microsoft OneDrive on September 28, 2026.

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