Microsoft OneDrive Reviews: Is It Legit?

Customer Experience

Positive experience19.3% of reviews
Neutral10.2% of reviews
Negative experience70.5% of reviews

~ Based on 1,914 written reviews from the US App Store.

What users say about Microsoft OneDrive

Is Microsoft OneDrive Safe?

Microsoft OneDrive appears safe based on user ratings. AppsHunter Safety Score for Microsoft OneDrive is 94/100.

This assessment is based on 488,162 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.2% of ratings point to a safe experience
2.8% of ratings suggest some concerns
4.0% of ratings point to a risky experience

~ Based on 488,126 App Store ratings for Microsoft OneDrive.

Is Microsoft OneDrive Legit?

Microsoft OneDrive appears to be a legitimate app. AppsHunter Legitimacy Score for Microsoft OneDrive is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

So useless

Slow to sync and drops favorite off list. Importing from iPhone is so buggy and slow.

Beware! Massive data lost 700GB

Terrible service, I do not recommend it at all. I subscribed to the Premium plan trusting that my data would be secure, and it has been a total scam. After updating my laptop to Windows 11, OneDrive's automatic synchronization system glitched and sent my folders to the recycle bin.
The worst part came when I tried using their official "Restore your OneDrive" tool to a safe date (October 18th). The system did the exact opposite of what it was supposed to do; it misinterpreted everything and instead of recovering my files, it drastically reduced my data from 192 GB to just 96 GB right in front of my eyes. It swallowed half of my information (a total of 700 GB of actual data lost) and left my folders completely empty or incomplete!
To make matters worse, their so-called "premium technical support" is an absolute lie. They force you to chat with an incompetent, automated robot that is incapable of understanding your concerns, running you in circles only to finally give you the sole option of sending an email and sitting around for days waiting for a response that never comes. It is unacceptable for a multi-billion dollar company to destroy the information of paying customers and not have actual human staff to handle emergencies. I am canceling my subscription immediately. If you value your files and your peace of mind, stay away from this service.
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Handy

Great for sharing files with people from anywhere.

Vault won’t sync on mobile

My Vault only has half of my files. For some reason the rest of my files aren’t available through the mobile app, even though they are on web and desktop. Tried uninstalling and reinstalling and removing all data from phone but the problem persists

If it was possible I’d give zero

Painfully slow, like frozen molasses. If I had any other choice I’d go somewhere else.

Horrible search

Absolutely awful file search. Good luck finding a file if you have many. Google Drive and Dropbox are light years ahead of OneDrive for file search.

Can only delete 20 photos at a time

Don’t know what moron came up with this idea but infuriating that you can only delete 20 photos at a time - why, just why !!!! Trying to delete 200 photos took ages

It just signed me in to my Microsoft account automatically!

OneDrive app on my iPhone and iPad has limited access on my iPad but no access on my iPhone.

Backup Clears Your Hard Drive

If you decide to use OneDrive to backup your hard drive, beware it moves everything to OneDrive and then deletes it from your hard drive. What’s even better, if there’s a sync problem you end up in a hellish purgatory where the deleted files are not clearly anywhere, without some sleuthing, and transferring them back is a painful slog. Why this was the default mode escapes me. It is terrible.
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Frustrated

This is on my student laptop. The storage is full and now I can’t use my laptop. I’m trying to delete everything in one drive . I can’t distinguish between what’s on my laptop and what’s on one drive. So I’m moving everything to Dropbox. Then deleting everything. I can’t wait to get rid of this program.
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Doesn’t sync

I’m forced to use MS products for work. Unfortunately the iPad file support for OneDrive is so poor it is unusable. Files and folders don’t sync in the OneDrive app or via the Apple Files app integration. This is a long running issue.

Nightmare

It is an absolutely nightmare when your files are kept on onedrive. very hard to sync with local files on mac. lost connection without any reasons. “Always keep on this device” is not responding at all. It is painful to download any file in onedrive even via browser that I never experienced with icloud or Google cloud.
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End of support

Seriously? Ending iOS 18 support already? You should be ashamed of yourself, Microslop!

Caching bloats iPhone storage

Unnecessarily bloats gigabytes of cached files not merely those chosen for Offline access

Second, poor memory or intelligence by obliging you you to navigate drilling down to same sub sub sub folder location for immediate subsequent saving

OneDrive crashes often on files

The OneDrive causes the files app to crash very often. If you leave files in a OneDrive directory, leave the app, when you come back, you cannot change the directory because the app crashes when you select a directory not on OneDrive.

Stopped working a couple months ago

Doesn’t upload anymore. I used it for my work and tried multiple devices, iOS and Android. It was great when it worked but I uninstalled it.

Too many popups interrupting workflow

Microslop put more and more popups to interrupt my workflow even I subscribed. Won’t renew any more!

Getting better

Getting better but not nearly a slick as Google Drive. Can’t copilot suggest a relevant file name? Can’t you pay Apple more so the integration is more a seemless on iPhone?

MICROSLOP AI

I will never pay or use MicroSlop. It says my edits are harmful hate and children. ITS MY FAMILY! Satya can go to (violation) he’s a (Violation)

Performant

OneDrive for iPhone might be the only proof that Microsoft can make good software when they want to