Microsoft OneDrive User Reviews

Customer Experience

Positive experience19.9% of reviews
Neutral10.3% of reviews
Negative experience69.8% of reviews

~ Based on 1,758 written reviews from the US App Store.

What users say

Is Microsoft OneDrive Safe?

Microsoft OneDrive appears safe based on user ratings. AppsHunter Safety Score for Microsoft OneDrive is 94/100.

This assessment is based on 486,661 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.2% of ratings point to a safe experience
2.8% of ratings suggest some concerns
4.0% of ratings point to a risky experience

~ Based on 486,661 App Store ratings for Microsoft OneDrive.

Is Microsoft OneDrive Legit?

Microsoft OneDrive appears to be a legitimate app. AppsHunter Legitimacy Score for Microsoft OneDrive is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Not bad but Buggy at times

Suddenly can’t open pdf docs

Another useless update that broke the app that no one asked for

Another useless update that broke the app that no one asked for

Crashes

Won’t open. Just keeps crashing on iPhone 15.

I Wish…

It’s too bad that with AI used so much in your website because it’s impossible to reach any help with AI to manage my problems. Go back to real AI (Advanced Intelligence)!

Most disgusting up in the world

For whoever just got a new pc, keep in mind to uninstall the app at the start. Otherwise you will have the most horrible experience that could happen to you. You can not stop it sync you documents once it is on. If you wanna get rid of it, good luck with that because it’s gonna take all the files you have with it.
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Feedback needed on how slow photos and videos in the past are to look at

I’m not going to say bad things about this app- it’s purely feedback and coming from a good and improved minded place. I trust all my previous photos, videos and files with one drive. But gosh every time I go look for a photo in the past or video on the one drive app, it’s torture. The app In 2026 should work so much faster than this, it’s like my phone is bugged and no it’s not my own phone as I have a modern and new iPhone. You guys need to somehow make a new app separately for photos and videos so people can enjoy scrolling through the past and it not glitching, not showing photos, making the phone go so slow and buggy, it needs improvement and I trust Microsoft can do better. Please take this from an open mindset this is not a Karen complaint it is feedback needed.
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select feature always crashes app

whenever i try to select multiple files, or even click on the select feature, the entire app crashes. if i want to mass select to move or delete, it’s impossible. very annoying, please fix.

OneDrive App does not perform file search well.

OneDrive App does not perform file search well.

Excellent produit

Je suis content de payer la suite Microsoft pour toute ma famille car c’est hyper sécuritaire et très facile à utiliser mes enfants sont capables de s’en servir sans me poser de questions.
J’adore la version cellulaire de one drive car ça me rends plus efficace pour partager mon travail.

Keeps getting worse

The search doesn’t work half the time, says “no results” or doesn’t include matches that I know for a fact exist. Recently started giving weeks like “this file can’t be displayed” when trying to view Word documents.

Photo delete only allows 20 at a time

Drives me mad - can only delete 20 photos at a time - OneDrive set to backup everything and I work in the motor trade , always taking photos , so I send 5 mins a day deleting 20 at a time !!!

All my photos in this Microsoft all gone from the virus

I I write in Microsoft in the Facebook after that I get virus attack. My Apple ID is very shame about in June is attacking and I returned my Apple ID because I have family in Apple id and also we have Filipino is the same month attack child he played the same games what I play, but the games is account until now it’s a shame about the Facebook. They want to steal the information and they give it to other person. How they give the information and the name is a French and Russian 🇷🇺 my mail is there is a Q8 that mean the account is Kuwait the Facebook they give my information to Microsoft and they steal my information and they give it to other person my super cell ID is very shame about the Facebook now in our country now no one play and open the Facebook
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One drive for dummies

It is unbelievable how well one drive works for my very small business. I can share documents and we can update them live. Tremendous!

Such a disappointment and completely unnecessary

Microsoft already backs up multiple other apps through iCloud. There’s no reason for them to utilize OneDrive. This product needs to be retired when a customer wants to save a file they automatically should be given the opportunity to say directly to iCloud or Google Drive for android this standalone app and then saving protocol is absolutely unnecessary and currently an experience a problem or I cannot move files off of OneDrive because there is a problem and I don’t customer service is for avoid this customer company at all cost. Apple pages is extremely useful and if you have an iPhone, it should be mandatory you use the service instead of these traders. I’m sure they steal your data and most definitely violate privacy of your. if I could give zero stars, I would give this zero stars worst product ever you need to retire. This provide the abilities to take out your documents
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Private is te fundamental

Continuamos a need more private

Garbage

Used to be great

Unable to choose pictures to convert to pdf

Now as Microsoft has withdrawn LENS app, with one drive app we are not able to choose pictures that are already available in phone for converting pictures into pdf file. Only option available is to take pictures and convert to pdf immediately. Due to this we have to create multiple pdf files. If it is possible to select pictures from phone means then multiple pictures can be used to make one pdf file and can be uploaded at once. This is because when we need make a pdf file from a collection of pictures then we face problem.
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OneDrive syncing photos without consent

OneDrive synced photos and videos on my iPhone without my consent. It took up almost 100GB data. Trying to get me to pay money when I didn’t even consent to this.

LOST MY ORIGINAL PICTURES

After update the app, thanks a lot, I lost all my original pictures!

Sends ads through notifications

Received ads through the notification system, which is against App Store guidelines for apps.