Microsoft OneDrive User Reviews

Customer Experience

Positive experience19.8% of reviews
Neutral10.3% of reviews
Negative experience69.9% of reviews

~ Based on 1,782 written reviews from the US App Store.

What users say

Is Microsoft OneDrive Safe?

Microsoft OneDrive appears safe based on user ratings. AppsHunter Safety Score for Microsoft OneDrive is 94/100.

This assessment is based on 486,868 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.2% of ratings point to a safe experience
2.8% of ratings suggest some concerns
4.0% of ratings point to a risky experience

~ Based on 486,868 App Store ratings for Microsoft OneDrive.

Is Microsoft OneDrive Legit?

Microsoft OneDrive appears to be a legitimate app. AppsHunter Legitimacy Score for Microsoft OneDrive is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Still crashes when downloading for offline

Crashes every 10-20 minutes when downloading large numbers of files for offline. (Think: 50,000 files comprising 300 GB. I have a 1 TB iPhone and ought to be able to use that storage for my own stuff if I so choose.) This has been an ongoing problem for years. Microsoft has plenty of telemetry to know about the problem and fix it, so obviously it’s not getting prioritized. Also, with the latest version, there doesn’t appear to be a way to hide the “Edit with AI” prompt when opening photos. It covers part of the image.
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AI edit is Horrible

Microsolp sucks. AI edit is absolutely Horrible. Microslop AI is the worst editing software ever created by horrible engineers at Microslop.

Would be great if it updated folders from my SharePoint site!!!

Microslop back at it again making life a pain. I just want my folders to sync.

Useless

The app doesn’t even show you all your documents and files. It takes ages for a new folder you made online to appear in the app. Like, weeks long. All the Microsoft advice says is “Clear your cache, make sure the app is updated, delete and redownload the app.” Except I’d be deleting and redownloading this app daily. I have a folder from April not showing on OneDrive in August. How much more time do you need to give it to load? I’m not just deleting and redownloading the app every day.
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Abuses notifications to send ads

OneDrive sucks and sends ads via notifications but if you turn off notifications it won’t let you know when it decides to randomly stop syncing.

What’s going on?!

I can’t open any of my files from my mobile phone. Excel, PDF, etc. I got left in a real bind when I needed my passport today. Error:100
Get it together!

好用

好用,我会推荐同学使用

Horrible ui

Apparently, if you select too many photos you want to delete. It removes the option to delete it causing users to have to manually delete them one at a time. Rediculous

What is going on?

If you want a heart attack, download this app. My most important folder was not displayed or even found using ‘Search’ on iPhone.

Fortunately , Onedrive app on iPad confirmed that it still existed. Bring the two teams together and put the programmers who know what they are doing in charge. (Paid Office 365 subscriber)
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Syncing is awful

On all apple devices OneDrive seems to just give up on syncing all new files after a certain point.. refreshing, closing the app, re-signing in never works. The only thing that will ever get it to sync and update with files that were added to folders from other devices is to delete and reinstall the app. Also, waiting a couple days doesn’t help either, it will not sync for weeks on-end if you don’t delete and reinstall. I’ve tried background app refresh on and off, all sorts of settings within apple devices, never works. Very very tired of deleting this app over and over again just because my files won’t sync.
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J

Personally, I don’t have anything against with the app, but I’m here to complain with my Microsoft laptop. It sucks every time I play a game that has caught my interest I get kicked out and I physically abuse, my laptop cause it’s my laptop or it’s the owners of the laptop. I’m not including me. I’m including the founders of the laptop otherwise I’m gonna beat their wives hopefully this is a death trap, but a low death trap that wouldn’t go on my résumé you feel me
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“Content Unavailable”: Cannot access OneDrive files through iOS Files app.

The update has not fixed the failed integration with iOS Files. Cannot view or attach OneDrive files to an email. There is zero OneDrive content displayed and it says “Content Unavailable. The folder contents could not be displayed because of an unknown error.” PLEASE FIX THIS INTEGRATION BUG URGENTLY
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Horrifying

Just horrible. Developers, you do realize that everything is synced from the PCs? Why in the seven hells would you rob me of the file paths and sort everything by time? Just why? How am I supposed to find the project files for work?

Good app

So I have got a 1TB OneDrive subscription and according to my OneDrive storage it’s only taken up 2% of storage love this and that if I do reset my pc I can keep a lot of stuff and remove the stuff I do not want

How to ruin office functionality

I was an avid user of the lens app and used it in conjunction with a host of other office apps to tend to my workflow. Trying to capture the users of other apps and then killing the functionality they rely on is a sure fire way of losing customers. Poor.

Muah jamz

Thanx

Fraudulent Activity

Pull system logs

Regret. Use google

Upon transferring my data from Apple iCloud to OneDrive, I encountered an issue with accessing my personal vault. Whenever I open a file and close the application, it prompts me to enter my password, requiring me to return to the main personal vault. This behavior is inconsistent with the intended functionality, as the application should automatically resume from where I left off and allow me to enter the password without interruption. This inconvenience has significantly impacted my productivity.
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Poor, buggy, update

This used to be a half-decent app.

However, since the last update, the photo memories aren’t working properly. This preview of the slideshow shows photos that exist for that date in the past, but when you play the slideshow it doesn’t show them.

When you go into the memory to see that photos and videos, it doesn’t show some that do exist for that date.

When you’ve viewed a memory, then go back to it a day or two later, the memory removes some of the photos and videos that exist for that date from the memory.

It’s a terribly buggy update.
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Copilot Locked my account

Microsolp sucks.