SBB Mobile vs LUXE Concierge
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SBB Mobile
This app serves as a comprehensive travel companion for public transport. It allows users to plan journeys, purchase tickets, and receive real-time updates on delays and disruptions. It also offers features for managing travelcards and finding station information.
- Journey planning with timetable search
- Ticket purchasing for all of Switzerland
- Real-time trip information and service disruptions
- Digital display of travelcards
- EasyRide ticket calculation based on travel
- Station navigation and map information
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SBB Mobile: your personal travel companion for public transport. Want to know ahead of time if your train will arrive on time? Want to have quicker access to your ticket during ticket inspection? Want to be able to find your way better at the station and have reliable map information? We have good news for you! SBB Mobile can do it all. And much more. The heart of the app is the new navigation bar with the following menu points and content. Plan • Plan your journey with a simple timetable search via the touch timetable or use your current position as the origin or destination, locating it on the map. • Buy your ticket for the whole of Switzerland in just two clicks. Your travelcards on the SwissPass are applied. • Travel particularly affordably with supersaver tickets or Saver Day Passes. Trips • Save your trip and we will provide you with all the information you need during your journey under ‘Single Trips’: everything from departure and arrival times, platform information and service disruptions to train formations and walking routes. • Set up your personal commuter route under ‘Commuting’ and receive push notifications about rail service disruptions. • The app accompanies you from door to door as you travel and you will receive information about delays, disruption and interchange times via push notification. EasyRide • Check in, hop on and head off – across the entire GA Travelcard network. • EasyRide calculates the right ticket for your journey on the basis of the routes you travelled and charges you the relevant amount subsequently. Tickets & Travelcards • Show your public transport travelcards digitally with SwissPass Mobile. • It also gives you an overview of your valid and expired tickets and travelcards on the SwissPass. Shop & Services • Buy regional transport tickets and Day Passes for the GA Travelcard area of validity quickly and easily without searching the timetable. • In the ‘Services’ section, you can find lots of useful links about travel. Profile • Straightforward access to your personal settings and our customer support. Contact us. If you have any questions, feel free to get in touch: https://www.sbb.ch/en/timetable/mobile-apps/sbb-mobile/contact.html Data security and authorisations. What permissions does SBB Mobile need and why? Location For connections from your current location, the GPS function must be activated so that SBB Mobile can find the nearest stop. This also applies if you want to have the nearest stop displayed in the timetable. Calendar and e-mail You can save connections in your own calendar and send them by e-mail (to friends, an external calendar). SBB Mobile requires read and write permissions to be able to import your desired connection into the calendar. Access to the camera SBB Mobile requires access to your camera to take pictures directly in the app for your personalised touch timetable. Internet access SBB Mobile requires internet access to search the timetable as well as for ticket purchases. Memory To support offline functions, e.g. station/stop list, connections (history) and purchased tickets, SBB Mobile requires access to your device’s memory (saving app-specific settings).
LUXE Concierge
This travel companion app offers bespoke itineraries, insider tips, and offline access to destination information. It provides curated content from local experts and includes features like offline maps, a currency converter, and augmented reality for exploring. Access is granted through LUXE's brand partners.
- Bespoke travel itineraries
- Offline access to all content
- Offline maps and directions
- Curated content from local experts
- Augmented reality exploration
- Currency converter and favorites list
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This app is only available through LUXE’s trusted brand partners, tour operators, concierges or travel guides. The travel industry’s snappiest, sassiest and most stylish destination companion is also one of its most prolific, having collaborated with leading brands from all over the globe to create bespoke products across a variety of dynamic and impactful platforms. And while our stuff sure looks good, we’re certainly more than just a pretty face – our expert team of writers and contributors know their cities better than anyone. They’ve probed deep to uncover the most happening hotspots, benchmark recommendations, useful insider tips and illuminating experiences, which means highly curated and engaging content for our discerning clients. Features: • Bespoke travel itineraries • Online access and downloadable itineraries as PDFs • Trip accommodation & transportation details • Info distilled from LUXE resident editors and local contributors • 100% offline access to all app info and features (except for sharing & updates) • Offline map and directions – if you’re lost the guide will locate you on the map and provide directions to the LUXE recommended destination • Clickable websites and phone numbers • Share your thoughts with LUXE and view others comments/feedback • A slew of handy extras including currency converter, subway map and option to add your own personal favourites • Augmented reality that allows you to view your environment and all the places you want to visit in real time The world’s most sophisticated travellers turn to LUXE, and now, so can you.
Screenshots
Verdict
The clearest difference is rating: SBB Mobile at 3.8 against LUXE Concierge's 3.0. SBB Mobile also leads on ratings volume (67 vs 2) and update cadence (every 3 weeks vs every 2 months). LUXE Concierge's advantage is ads (none vs shown) and monetization model (free vs free with in-app purchases). On price, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
SBB Mobile holds the better App Store score, 3.8 against 3.0. That said, the two scores are not equally well evidenced: SBB Mobile has 67 ratings behind it against 2, so its average is the more settled of the two. Written reviews complicate that: 61% of SBB Mobile's written reviews are positive against 75% of LUXE Concierge's, so the app with the better star average is not the one people write more warmly about.
SBB Mobile ships an update every 3 weeks, LUXE Concierge every 2 months. The most recent releases landed on September 29, 2026 and September 7, 2026 respectively.
| Parameter | SBB Mobile | LUXE Concierge |
|---|---|---|
| Price | Free | Free |
| Rating | 3.8 (67 ratings) — better | 3.0 (2 ratings) |
| Positive reviews | 61.3% of reviews | 75.0% of reviews — better |
| Number of ratings | 67 — better | 2 |
| Update frequency | Every 3 weeks — better | Every 2 months |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Best chart rank | #191 — better | — |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 13.0 — better |
| Further details — not scored | ||
| Size | 365 MB | 103 MB |
| Age rating | 4+ | 17+ |
| Developer | SBB | LUXE Ltd. |
Customer experience
SBB Mobile
LUXE Concierge
Bugs and requests
SBB Mobile
Reported bugs
4 issues- Unexpected error messages when purchasing tickets
- Location tracking issues causing invalid ticket activations
- Syncing problems between app and online account
- Compatibility issues with newer iOS versions
Requested features
5 requests- Integrate with Apple Wallet for digital tickets
- Add support for night trains and sleeper cars
- Improve search and booking for multi-passenger trips
- Provide more detailed station and platform information
- Allow users to save and manage their travel passes
LUXE Concierge
Not enough reviews yet to summarise bugs or requests.
In-app purchases
SBB Mobile
No in-app purchases
LUXE Concierge
No in-app purchases









