Westpac vs ING Australia Banking (Legacy)
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Westpac
Manage your finances securely and efficiently with this banking app. It offers tools for everyday banking, money management, and insights to help you plan and increase your financial confidence. Seamlessly switch between personal and business accounts.
- Secure everyday banking
- Money management tools
- Financial insights
- Personal and business account switching
- Cardless cash withdrawals
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Make the most of your money with the Westpac App. Secure, smart, and packed with handy tools for everyday banking. With the latest security features and payments made simple, you can bank with confidence. You'll also have access to money management tools and insights, designed to make it easier to plan, keep track of things and increase your money confidence. Business banking? Switch seamlessly from personal to business banking in the App, so you can manage your money in one place. Things you should know: Read the Westpac Online Banking Terms and Conditions at westpac.com.au/westpacliveterms before making a decision and consider whether the product is right for you. Apple, the Apple logo, Apple Pay, Apple Watch and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. ©Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714.
ING Australia Banking (Legacy)
Manage your finances on the go with this banking app. Access digital cards, make secure online payments, and track savings. It offers real-time payments, card management, and account balance checks without logging in.
- Add cards to Apple Pay
- View cards digitally and securely
- Dynamic CVV for online transactions
- Round up transactions to save
- Real-time payments (NPP)
- Manage card PIN and limits
- Find Bank@Post locations
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Heads up! This is the previous ING banking app. Looking for Savings Booster? Savings Booster is available in the new ING Banking app. You can download our upgraded app by searching ‘ING Banking - Do Your Thing”. We're rolling it out in stages as additional products and features become available. A few things to know: Normal data charges apply. Please check with your mobile phone service provider for details. Using your mobile to bank with ING is subject to certain limitations as not all internet banking features are available. ING is a business name of ING Bank (Australia) Limited ABN 24 000 893 292 AFSL 229823. Australian Credit Licence 229823. You can read our Terms of Use and Target Market Determinations at ing.com.au. Got questions? Visit the ING Help Hub at https://helphub.ing.com.au
Screenshots
Verdict
The clearest difference is rating: Westpac at 4.6 against ING Australia Banking (Legacy)'s 2.5. Westpac also leads on ratings volume (357 vs 17) and review sentiment (33% vs 17%). ING Australia Banking (Legacy)'s advantage is ads (none vs shown) and monetization model (free vs ad-supported). On price, update cadence, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Westpac holds the better App Store score, 4.6 against 2.5. That said, the two scores are not equally well evidenced: Westpac has 357 ratings behind it against 17, so its average is the more settled of the two. Written reviews point the same way: 33% of Westpac's written reviews are positive against 17% of ING Australia Banking (Legacy)'s.
Westpac ships an update every 3 weeks, ING Australia Banking (Legacy) monthly. Both last shipped on November 6, 2026.
| Parameter | Westpac | ING Australia Banking (Legacy) |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (357 ratings) — better | 2.5 (17 ratings) |
| Positive reviews | 33.4% of reviews — better | 17.3% of reviews |
| Number of ratings | 357 — better | 17 |
| Update frequency | Every 3 weeks — better | Monthly |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Ad-supported | Free — better |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 16.0 | 16.0 |
| Further details — not scored | ||
| Size | 269 MB | 92 MB |
| Age rating | 4+ | 4+ |
| Developer | Westpac Banking Corporation | ING Bank (Australia) Limited |
Customer experience
Westpac
ING Australia Banking (Legacy)
User reviews
Westpac
From 357 App Store ratingsWhat we love
- 🚀 Quick and efficient
- 🔒 Secure banking
- 👍 User-friendly interface
- 💡 Convenient features like cardless cash withdrawals
Room to improve
- 🐛 Crashes and freezes
- 🔑 Login issues due to customer ID format limitations
- 🕰️ Slow performance and loading times
- 🤖 Unreliable chatbot/virtual assistant
- 💤 Frequent log-outs and loss of saved login details
ING Australia Banking (Legacy)
From 17 App Store ratingsWhat we love
- 🚀 Easy to use
- 👍 Reliable
- 💰 Great interest rates
- 🚀 Fast transactions
- 👍 Simple and clean design
Room to improve
- 🐛 Frequent crashes and bugs
- ⚠️ Lack of notifications
- 🤔 Limited features compared to competitors
- 🔒 Poor security and fraud protection
- 🙄 Forced updates and login issues
Bugs and requests
Westpac
Reported bugs
4 issues- Inability to log in due to customer ID format issues
- Transactions not displaying correctly or in the right order
- Repeated crashes and freezes, especially after updates
- Quick balance feature not working reliably
Requested features
5 requests- Dark mode option
- Improved transaction history and budgeting tools
- Support for Apple Pay and other mobile payment options
- Better notification system for account activity
- Ability to customize app layout and features
ING Australia Banking (Legacy)
Reported bugs
5 issues- App crashing on login
- Inability to access account details
- Delayed or missing transaction updates
- Compatibility issues with new devices
- Unreliable app performance
Requested features
5 requests- Spending categorization and budgeting tools
- Notifications for transactions and account activity
- Ability to manage accounts and cards from the app
- Improved search and transaction history features
- Integration with other financial services
In-app purchases
Westpac
No in-app purchases
ING Australia Banking (Legacy)
No in-app purchases
Questions
Is Westpac free?
Is ING Australia Banking (Legacy) free?
Which has better reviews, Westpac or ING Australia Banking (Legacy)?
Do Westpac or ING Australia Banking (Legacy) have ads?
Which is updated more often, Westpac or ING Australia Banking (Legacy)?
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