GetHuman vs Shippity
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
GetHuman
This app helps users resolve customer service issues efficiently. It offers features to bypass hold times, provides guidance on what to say, and sends follow-up reminders. It aims to reduce the time and frustration associated with customer support.
- Skip hold times
- Customer support guidance
- Follow-up reminders
- Resolve customer issues
- Customer service tool
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Fix customer issues quickly and easily. Skip the long wait on hold, know exactly what to say, get reminders when it's time to follow up - and so much more. GetHuman is the ultimate customer tool, bringing you an ever-growing list of features that take the time and frustration out of customer support. See why over 100 million people use GetHuman - on the web and now within arm's reach with the GetHuman app.
Shippity
Effortlessly track all your online orders and packages in one place. Connect your email to automatically detect shipments, or manually add tracking numbers. Receive timely notifications about your order's status from shipment to delivery.
- Automatic email order tracking
- Manual tracking number entry
- Barcode scanning for tracking
- Detailed shipment status updates
- Delivery notifications
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Welcome to Shippity! Are you one of the millions constantly ordering items online but always wondering when they'll be delivered? Look no further...Shippity's got you covered! Tracking your packages has never been so easy, or looked so good! With Shippity, we’ll show you the orders you've placed online, and give you full details on where exactly your order is in the shipping process. Whether your order has just shipped, between warehouses or delivered, you'll know everything you need to know about those packages throughout the entire process. Here’s what you can expect from Shippity: • Connect your email and we'll track orders you've placed online. • See full details about your order including what's in the box and where it currently is in the shipping process. • Get notified any time a new order is shipped, out for delivery, delivered and everything in between. • Add your own tracking numbers to manually track orders not linked to your email. • Scan barcodes to add them to the tracking list. Know more. Stress less. Download Shippity! Love Shippity? Leave a review and let us know what you think!
Screenshots
Verdict
The clearest difference is rating: Shippity at 4.8 against GetHuman's 2.1. Shippity also leads on review sentiment (45% vs 20%) and ratings volume (1.8K vs 113). GetHuman's advantage is update cadence (weekly vs every 2 months) and iOS requirement (9.0 vs 15.1). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Shippity holds the better App Store score, 4.8 against 2.1. That said, the two scores are not equally well evidenced: Shippity has 1.8K ratings behind it against 113, so its average is the more settled of the two. Written reviews point the same way: 20% of GetHuman's written reviews are positive against 45% of Shippity's.
GetHuman ships an update weekly, Shippity every 2 months. The most recent releases landed on October 1, 2026 and October 14, 2026 respectively.
| Parameter | GetHuman | Shippity |
|---|---|---|
| Price | Free | Free |
| Rating | 2.1 (113 ratings) | 4.8 (1.8K ratings) — better |
| Positive reviews | 19.5% of reviews | 44.9% of reviews — better |
| Number of ratings | 113 | 1.8K — better |
| Update frequency | Weekly — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 9.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 34 MB | 40 MB |
| Age rating | 4+ | 4+ |
| Developer | GetHuman LLC | Project Slice |
Customer experience
GetHuman
Shippity
Bugs and requests
GetHuman
Not enough reviews yet to summarise bugs or requests.
Shippity
Reported bugs
4 issues- App freezes or won't launch
- Syncing issues with email accounts
- Packages disappearing from the app
- Inaccurate delivery date information
Requested features
4 requests- Add support for more carriers
- Improve package update speed and reliability
- Integrate with Amazon orders
- Provide more detailed tracking information
In-app purchases
GetHuman
No in-app purchases
Shippity
No in-app purchases
