Field Service Assistant vs Territory Assistant
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Field Service Assistant
This app helps Jehovah's Witnesses manage their field service activities. It tracks calls, placements, and volunteer time, with features for reporting, contact synchronization, and goal setting. It also offers mapping and navigation capabilities.
- Call and placement management
- Volunteer time tracking
- Customizable reports
- Contact synchronization
- Mapping and directions
- Goal setting
- Notes and appointment scheduling
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Field Service Assistant is a contact management program for Jehovah's Witnesses. It manages calls, placements, and calculates volunteered time. Features Include: • Start/Stop timer. • Sort by Street, Name, Date, City, Zip, Day, Offer • Custom field support (LDC time, miles, …) • Manage and categorize up to 12 offers • Autofill values in time entry screen • Multiple user support • Email reports to three addresses • Text message reports • WhatsApp and Hourglass support • Daily time log, monthly and yearly time totals • Synchronize contacts to host computer • Map calls • Get directions • Create and manage notes • Set monthly and yearly goals • Custom definition of *any* column • Send and Receive contacts. • Settings->FieldService for monthly report settings • Settings->FieldService to set appearance/theme • GPS solution for areas without street addresses • Email backups • Email backups to other devices to sync calls • Locally stored backups • Detailed and simplified report view • Schedule appointments Please visit www.fieldServiceAssistant.com for detailed instructions. **** Important **** Some reviews have claimed some features are missing such as adding an extra field for LDC hours or assigning a call as a study. These features are actually present. Unfortunately, there is no way to respond to reviews to be of proper assistance. Please visit www.fieldserviceassistant.com to learn how all of the features work. Thanks! P343X22
Territory Assistant
Scan QR codes on map cards to access interactive territory maps and detailed information on your mobile device. This tool provides a digital view of your assigned areas for efficient management.
- Scan territory map QR codes
- View interactive territory maps
- Access territory details
- Digital territory management
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Scan QR Codes on Territory Map Cards produced by Territory Assistant. View an interactive version of the territory map and details on your phone.
Screenshots
Verdict
The clearest difference is rating: Field Service Assistant at 4.7 against Territory Assistant's 3.8. Field Service Assistant also leads on review sentiment (85% vs 56%) and update cadence (every 2 months vs every 11 months). Territory Assistant's advantage is monetization model (free vs paid). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Field Service Assistant holds the better App Store score, 4.7 against 3.8. That said, the two scores are not equally well evidenced: Field Service Assistant has 6.4K ratings behind it against 55, so its average is the more settled of the two. Written reviews point the same way: 85% of Field Service Assistant's written reviews are positive against 56% of Territory Assistant's.
Field Service Assistant ships an update every 2 months, Territory Assistant every 11 months. The most recent releases landed on October 21, 2026 and October 24, 2026 respectively.
| Parameter | Field Service Assistant | Territory Assistant |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (6.4K ratings) — better | 3.8 (55 ratings) |
| Positive reviews | 84.6% of reviews — better | 56.3% of reviews |
| Number of ratings | 6.4K — better | 55 |
| Update frequency | Every 2 months — better | Every 11 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Paid | Free — better |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 11.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 10 MB | 62 MB |
| Age rating | 4+ | 4+ |
| Developer | Sarka Tyri Software LLC | Adrian Gatto |
Customer experience
Field Service Assistant
Territory Assistant
Bugs and requests
Field Service Assistant
Reported bugs
4 issues- Duplicate entries appearing in reports
- Estimated address feature not working
- Contacts/data disappearing after updates
- Inability to delete old return visits
Requested features
5 requests- Add LDC and pioneer school hour tracking
- Improve monthly/yearly report viewing and editing
- Sync data across devices
- Add more customization options
- Integrate with other ministry apps
Territory Assistant
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Field Service Assistant
No in-app purchases
Territory Assistant
No in-app purchases
Questions
Is Field Service Assistant free?
Is Territory Assistant free?
Which has better reviews, Field Service Assistant or Territory Assistant?
Do Field Service Assistant or Territory Assistant have ads?
Which is updated more often, Field Service Assistant or Territory Assistant?
Other comparisons
