SeeClickFix vs SF311
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SeeClickFix
Report local issues like potholes and other problems by taking a photo and geo-locating them. Submissions are sent directly to local government agencies for resolution, streamlining resident services and improving city efficiency.
- Report local issues
- Geo-locate problems
- Submit photos
- Track issue resolution
- Connect with local government
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SeeClickFix is a powerful mobile platform for collectively improving cities and counties. Take a photo of a pothole or other problem, geo-locate it and hit submit. The request is then sent to local government agencies for resolution. SeeClickFix works with hundreds of local governments to streamline resident service and improve efficiency. SeeClickFix is your portal to your local government.
SF311
Report quality of life issues in San Francisco with ease. Submit photos, descriptions, and locations to get problems like graffiti or potholes addressed faster. Track the status of your reports and receive completion notifications.
- Report quality of life issues
- Submit photos and location
- Track case status
- Receive completion notifications
- Direct routing to agencies
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The Convenience of an App. The Support of a Real Person. Report potholes, graffiti, broken streetlights, and other non-emergency issues in San Francisco in seconds. Add a photo, and the app suggests the right category and fills in details like vehicle license plates, saving you time. Your report goes straight to the City departments for resolution. Built for Everyone Professionally translated by native speakers in English, Traditional Chinese, Spanish, Filipino, and Vietnamese. Meets WCAG accessibility standards. Never Alone Questions about your report or need to flag something the app doesn’t cover? Dial 311 from within San Francisco to speak with a real SF311 representative.
Screenshots
Verdict
The clearest difference is rating: SeeClickFix at 4.6 against SF311's 2.8. SeeClickFix also leads on ratings volume (8.4K vs 5) and review sentiment (43% vs 28%). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
SeeClickFix holds the better App Store score, 4.6 against 2.8. That said, the two scores are not equally well evidenced: SeeClickFix has 8.4K ratings behind it against 5, so its average is the more settled of the two. Written reviews point the same way: 43% of SeeClickFix's written reviews are positive against 28% of SF311's.
Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on November 6, 2026 and November 1, 2026 respectively.
| Parameter | SeeClickFix | SF311 |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (8.4K ratings) — better | 2.8 (5 ratings) |
| Positive reviews | 42.9% of reviews — better | 27.7% of reviews |
| Number of ratings | 8.4K — better | 5 |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPad — better |
| Requires iOS | 18.0 — better | 26.0 |
| Further details — not scored | ||
| Size | 150 MB | 12 MB |
| Age rating | 12+ | 4+ |
| Developer | SeeClickFix | San Francisco 311 |
Customer experience
SeeClickFix
SF311
Bugs and requests
SeeClickFix
Reported bugs
5 issues- Text input issues causing text scrambling
- Inaccurate GPS location tracking
- Login and registration problems
- Inability to upload photos from library
- Crashes and app instability
Requested features
5 requests- Add ability to edit or delete submitted reports
- Improve location accuracy and allow manual location entry
- Provide better filtering and sorting options for reported issues
- Integrate with city systems to improve transparency on issue resolution
- Expand issue categories beyond just potholes and graffiti
SF311
Not enough reviews yet to summarise bugs or requests.
In-app purchases
SeeClickFix
No in-app purchases
SF311
No in-app purchases
