SeeClickFix vs Engage SSF
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SeeClickFix
Report local issues like potholes and other problems by taking a photo and geo-locating them. Submissions are sent directly to local government agencies for resolution, streamlining resident services and improving city efficiency.
- Report local issues
- Geo-locate problems
- Submit photos
- Track issue resolution
- Connect with local government
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SeeClickFix is a powerful mobile platform for collectively improving cities and counties. Take a photo of a pothole or other problem, geo-locate it and hit submit. The request is then sent to local government agencies for resolution. SeeClickFix works with hundreds of local governments to streamline resident service and improve efficiency. SeeClickFix is your portal to your local government.
Engage SSF
Report issues, ask questions, or share feedback with your city government directly from your smartphone. Utilize GPS for location tagging and attach photos to your submissions. Receive notifications on the status of your reported actions.
- Submit questions and complaints
- Provide positive feedback
- Use GPS for location tagging
- Attach photos to reports
- Receive action notifications
- Follow and comment on submissions
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Engage SSF lets you contact the City using your smart phone or tablet. You can send us a question, post a complaint about something we are not doing right, or give us kudos for a job well done. Using your device’s GPS, you can upload a specific location (if required) and with the use of its camera, you can attach a picture, as well. Once submitted, report will be routed to the appropriate department within the City and you will be notified when action is taken. Community members can also follow and comment on your submission. Engage SSF makes it easier than ever to reach out to the City!
Screenshots
Verdict
SeeClickFix and Engage SSF both sit at 4.6 stars, but that hides the real split: 71% of Engage SSF's written reviews are positive against 44% of SeeClickFix's. SeeClickFix's advantage is ratings volume (8.3K vs 68). On price, rating, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.6 for SeeClickFix against 4.6 for Engage SSF. That said, the two scores are not equally well evidenced: SeeClickFix has 8.3K ratings behind it against 68, so its average is the more settled of the two. Written reviews are what separate them: 44% of SeeClickFix's written reviews are positive against 71% of Engage SSF's.
SeeClickFix ships an update every 2 months, Engage SSF every 3 months. The most recent releases landed on September 25, 2026 and September 7, 2026 respectively.
| Parameter | SeeClickFix | Engage SSF |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (8.3K ratings) | 4.6 (68 ratings) — better |
| Positive reviews | 43.6% of reviews | 71.4% of reviews — better |
| Number of ratings | 8.3K — better | 68 |
| Update frequency | Every 2 months — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone |
| Requires iOS | 18.0 | 17.6 — better |
| Further details — not scored | ||
| Size | 150 MB | 144 MB |
| Age rating | 12+ | 12+ |
| Developer | SeeClickFix | City of South San Francisco |
Customer experience
SeeClickFix
Engage SSF
Bugs and requests
SeeClickFix
Reported bugs
5 issues- Text input issues causing text scrambling
- Inaccurate GPS location tracking
- Login and registration problems
- Inability to upload photos from library
- Crashes and app instability
Requested features
5 requests- Add ability to edit or delete submitted reports
- Improve location accuracy and allow manual location entry
- Provide better filtering and sorting options for reported issues
- Integrate with city systems to improve transparency on issue resolution
- Expand issue categories beyond just potholes and graffiti
Engage SSF
Not enough reviews yet to summarise bugs or requests.
In-app purchases
SeeClickFix
No in-app purchases
Engage SSF
No in-app purchases
