Free

Details

  • Released
  • Updated
  • December 3, 2014
  • May 21, 2026

Features

Engage SSF screenshot #1 for iPhone
Engage SSF screenshot #2 for iPhone
Engage SSF screenshot #3 for iPhone
Engage SSF screenshot #4 for iPhone
Engage SSF screenshot #5 for iPhone
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About

Report issues, ask questions, or share feedback with your city government directly from your smartphone. Utilize GPS for location tagging and attach photos to your submissions. Receive notifications on the status of your reported actions.

Submit questions and complaints
Provide positive feedback
Use GPS for location tagging
Attach photos to reports
Receive action notifications
Follow and comment on submissions
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What's New in Engage SSF

6.5.0

May 21, 2026

- This release introduces full landscape orientation support across all primary application tabs to improve accessibility and viewing flexibility.

User reviews

Engage SSF

I use the App quite a bit. When walking around my neighborhood unfortunately I see illegal dumping. I open the app select. new request take a picture which gives a general GPS in comments I try to provide a more exact address and include some kind of landmark in the picture. Street department is dispatched and picks it up.
SSF street department thank you.
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Main library

I thought I would stop by and check the new library today and also have a look at the rest of the facility. However there seemed to be nowhere to park in the lot or on the street. Hopefully the city can get a refund from the developer or planner for having such non-foresight! Or perhaps I just didn’t look far enough! Someone who might check out books probably doesn’t want to walk too far carrying them. Perhaps I’m ranting but I feel better now.

Don Mays
Resident
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The app is great the city take forever to get things done

H

Shopping carts

Do you have any apps for reporting shopping carts on streets or sidewalks?

Pointless.

SSF app doesn’t allow comments and they don’t fix issues. They simply “close” the ticket with no follow up or in the case of police dept they will send a message saying they don’t monitor this so just call them instead. Why bother offering a service that is unavailable? What a joke

Developer apps

FAQ

What can I report using Engage SSF?

You can submit questions, complaints about services not being performed correctly, or positive feedback (kudos) to the City of South San Francisco. The app allows for detailed submissions including location and photos.

Does Engage SSF have ads?

No, Engage SSF does not contain advertisements. It is a free application provided by the City of South San Francisco for citizen communication.

How does Engage SSF use my location?

Engage SSF uses your device's GPS to allow you to upload a specific location relevant to your submission. This helps the city route your report to the correct department efficiently.

Can I see what others have reported on Engage SSF?

Yes, community members can follow and comment on submissions made through Engage SSF. This fosters transparency and community involvement in city matters.

What devices support Engage SSF?

Engage SSF is currently supported on iPhone devices. Information regarding broader device compatibility is not specified in the provided data.

How often is Engage SSF updated?

The latest version of Engage SSF is 6.3.1, last updated on March 14, 2026. This indicates a commitment to ongoing maintenance and improvements.

What is the age rating for Engage SSF?

Engage SSF has an age rating of 12+. This suggests the content and functionality are considered appropriate for users aged 12 and above.

How do I know if action has been taken on my Engage SSF report?

Once your report is submitted and routed to the appropriate department, you will be notified when action is taken. This ensures you are kept informed about the resolution of your submission.