Engage SSF vs Verkada Command
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Engage SSF
Report issues, ask questions, or share feedback with your city government directly from your smartphone. Utilize GPS for location tagging and attach photos to your submissions. Receive notifications on the status of your reported actions.
- Submit questions and complaints
- Provide positive feedback
- Use GPS for location tagging
- Attach photos to reports
- Receive action notifications
- Follow and comment on submissions
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Engage SSF lets you contact the City using your smart phone or tablet. You can send us a question, post a complaint about something we are not doing right, or give us kudos for a job well done. Using your device’s GPS, you can upload a specific location (if required) and with the use of its camera, you can attach a picture, as well. Once submitted, report will be routed to the appropriate department within the City and you will be notified when action is taken. Community members can also follow and comment on your submission. Engage SSF makes it easier than ever to reach out to the City!
Verkada Command
Access all your cloud-based security cameras and footage from a single interface. Quickly filter and track individuals across your organization's cameras with advanced technology. This app puts the future of enterprise security in your hands.
- Single view for all cameras
- Cloud-based footage history
- Individual filtering and tracking
- Cross-camera tracking
- Enterprise security management
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With the Verkada mobile app, you can access all your Verkada cameras in a single view, and your entire cloud-based footage history is just a swipe away. With industry-redefining tech, Verkada enables you to quickly filter and identify individuals, and track them across your organization’s cameras. The future of enterprise security is in your hands.
Screenshots
Verdict
The clearest difference is monetization model: Engage SSF at free against Verkada Command's paid. Engage SSF also leads on rating (4.6 vs 4.2) and review sentiment (71% vs 48%). Verkada Command's advantage is update cadence (weekly vs every 3 months) and device support (3 vs 1). On price, ads, in-app purchases and iOS requirement there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Engage SSF holds the better App Store score, 4.6 against 4.2. Both are backed by a comparable volume of ratings — 72 and 237 respectively. Written reviews point the same way: 71% of Engage SSF's written reviews are positive against 48% of Verkada Command's.
Engage SSF ships an update every 3 months, Verkada Command weekly. The most recent releases landed on October 24, 2026 and October 29, 2026 respectively.
| Parameter | Engage SSF | Verkada Command |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (72 ratings) — better | 4.2 (237 ratings) |
| Positive reviews | 71.4% of reviews — better | 48.1% of reviews |
| Number of ratings | 72 | 237 — better |
| Update frequency | Every 3 months | Weekly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Paid |
| Devices | iPhone | iPhone, iPad, Apple TV — better |
| Requires iOS | 17.6 — better | 18.6 |
| Further details — not scored | ||
| Size | 144 MB | 263 MB |
| Age rating | 12+ | 4+ |
| Developer | City of South San Francisco | Verkada Inc. |
Customer experience
Engage SSF
Verkada Command
Bugs and requests
Engage SSF
Not enough reviews yet to summarise bugs or requests.
Verkada Command
Reported bugs
24 issues- Unable to login after update
- Cameras don't update in real-time
- App freezes and is tough to scroll
- Eliminated live streaming in grid view
- Screen bounces around, unclear video
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- App will not open most of the time
- Livestream from grid view goes black
- Extremely slow/unusable to look back at footage
- Login issues with authentication code verification button off-screen
- Lost ability to remotely unlock doors on iPhones
- Verify button behind Dynamic Island for 2FA
- No field popping up to enter login info
- Unable to switch between organizations without logging out/in
- App freezes iPhone, locks screen, prevents calls
- Constantly signed out
- Prompted with multiple credential screens, email link not needed
- Phone freezing when switching between cameras
- Repeatedly asking to enable notifications
- iPhone app unusable, freezes on attempted action
- Face ID not working after updates, requires username/password
- App keeps logging out
- Full screen on iPad broken after update
- No 2FA in the app
- Scan code crashes
Requested features
11 requests- Add Schedule function to mobile app
- Ability to toggle cameras to follow person of interest on mobile
- Add Grid view as per browser
- Manage admin settings (access control) from app
- Separate Verkada Admin application
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- Add Apple Watch app
- Add Face ID for security
- Add social SSO options
- Swipe left/right to view different cameras at a site
- Add new cameras by scanning QR code from app
- Add new sites from app
In-app purchases
Engage SSF
No in-app purchases
Verkada Command
No in-app purchases
