NYC 311 vs HeatNext
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
NYC 311
Access New York City government services and information on the go. Report neighborhood issues, track service requests, and stay updated on city services like parking and trash collection.
- Access city government services
- Report neighborhood issues
- Track service requests
- Get updates on parking and trash
- Receive schedule change notifications
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The NYC311 App is your on-the-go, one-stop shop for New York City government services. Download the app to: - Stay in the know. Daily status of Alternate Side Parking, trash collection, and schools is always just one tap away. You can also get notifications of any updates to the normal schedule. - Report problems. See an issue in your neighborhood? You can easily file Service Requests for noise, illegal parking, dirty sidewalks, and much more. - Track Service Requests. See the latest status of your requests all in one place. - Connect with us. Get quick, easy access to services on our other channels, including NYC311 Online and Text.
HeatNext
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HeatNext is a friendly app that allows you to remotely manage your home heating system using your mobile device. Terms of Use: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/.
Screenshots
Verdict
The clearest difference is in-app purchases: NYC 311 at none against HeatNext's 4. HeatNext's advantage is device support (3 vs 1) and iOS requirement (13.0 vs 16.0). On price, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. HeatNext sells 4 in-app purchases, starting at $1.99 per month. NYC 311 asks for nothing beyond the download.
NYC 311 ships an update monthly, HeatNext every 2 months. The most recent releases landed on September 21, 2026 and September 15, 2026 respectively.
| Parameter | NYC 311 | HeatNext |
|---|---|---|
| Price | Free | Free |
| Rating | 3.1 (425 ratings) — better | — |
| Positive reviews | 19.4% of reviews | — |
| Number of ratings | 425 — better | — |
| Update frequency | Monthly — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No — better | Yes |
| Monetization | Free | — |
| Devices | iPhone | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 13.0 — better |
| Further details — not scored | ||
| Size | 102 MB | 32 MB |
| Age rating | 4+ | 4+ |
| Developer | Department of Information Technology And Telecomm | Nomnio |
Bugs and requests
NYC 311
Reported bugs
5 issues- Address entry doesn't work
- App crashes or freezes
- App doesn't open after update
- Geolocation not working
- Unexpected errors
Requested features
9 requests- Add ability to report issues without address
- Add bulk export function for tickets filed
- Add option to attach photos/videos to complaints
- Add support for third-party keyboards
- Improve location identification and mapping
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- Integrate spell check
- Provide more detailed responses on closed requests
- Retain access to photos submitted with tickets
- Support video uploads for noise complaints
HeatNext
Not enough reviews yet to summarise bugs or requests.
In-app purchases
NYC 311
No in-app purchases
HeatNext
- Plus Package$1.991 Month
- Advanced Package$3.991 Month
- Plus Package$18.991 Year
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- Advanced Package$37.991 Year
