CPI Security inTouch vs Star Communications
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
CPI Security inTouch
Monitor and control your home or business security system remotely. Receive real-time notifications for events like alarms, door/window status, and system arming/disarming. Access event history and manage enabled devices for enhanced peace of mind.
- Arm and disarm security system
- Real-time door and window status
- System arm/disarm notifications
- 30-day event history access
- Email and text notifications for events
- Control CPI Night Guard devices
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Now CPI makes it just as easy for you to stay connected to what really matters most: your home and family. With the NEW inTouch App from CPI Security, CPI customers can monitor and control their home or business security system through iPhone and iPod touch! With the inTouch App you can - * Arm and disarm your CPI Security System. * See what doors and windows are open in real time. * Be notified when the system is armed or disarmed. Great for school-age children! * Access a 30 day event history. * Access CPI Night Guard enabled devices. Email and Text notifications – With the inTouch service you can set up email and text notifications to come to your iPhone or iPod touch in real time – - when an alarm event occurs - fire, water leak, intrusion, or medical panic - when a specific user arms or disarms the system - when someone opens a door or window - if you left a door or window open - if you forgot to arm the system - if your safe, gun or liquor cabinet is opened - if someone attempts to login to your inTouch account and more! *Functionality depends on the level of inTouch service you have subscribed to. A CPI inTouch user login and password are required to log into this app. Visit www.cpisecurity.com/intouch to learn more or to sign up for service.
Star Communications
Manage your home services, including video, security, and phone, from a single application. You can also pay your bills and access customer support through live chat.
- Watch Live TV
- Control Security System
- Check Home Phone Voicemail
- Enable Call Forwarding
- Pay Bills
- Live Chat Support
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The Star Communications app is here to make your life easier! Now, your video, security, and phone can all be controlled in one place. You can even pay your bill and live chat with us, all from within the app. From within the Star Communications app, you can*: Watch Live TV Launch your Channel Guide Control your Security System Check your Home Phone Voicemail Enable Call Forwarding Pay your bill *Additional logins may be required
Screenshots
Verdict
The clearest difference is update cadence: Star Communications at weekly against CPI Security inTouch's every 2 months. Star Communications also leads on rating (4.0 vs 3.8) and iOS requirement (12.4 vs 17.0). CPI Security inTouch's advantage is ratings volume (1.6K vs 4) and review sentiment (21% vs 0%). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Star Communications holds the better App Store score, 4.0 against 3.8. That said, the two scores are not equally well evidenced: CPI Security inTouch has 1.6K ratings behind it against 4, so its average is the more settled of the two. Written reviews complicate that: 21% of CPI Security inTouch's written reviews are positive against 0% of Star Communications's, so the app with the better star average is not the one people write more warmly about.
CPI Security inTouch ships an update every 2 months, Star Communications weekly. The most recent releases landed on September 24, 2026 and September 16, 2026 respectively.
| Parameter | CPI Security inTouch | Star Communications |
|---|---|---|
| Price | Free | Free |
| Rating | 3.8 (1.6K ratings) | 4.0 (4 ratings) — better |
| Positive reviews | 21.3% of reviews — better | 0.0% of reviews |
| Number of ratings | 1.6K — better | 4 |
| Update frequency | Every 2 months | Weekly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, Apple TV, Apple Watch — better | iPhone, iPod |
| Requires iOS | 17.0 | 12.4 — better |
| Further details — not scored | ||
| Size | 375 MB | 13 MB |
| Age rating | 4+ | 4+ |
| Developer | CPI Security | Bluetone Media |
Customer experience
CPI Security inTouch
Star Communications
Bugs and requests
CPI Security inTouch
Reported bugs
5 issues- Cameras going offline frequently
- Inability to access recorded videos
- Thermostat controls not working properly
- Inconsistent arming/disarming of system
- Doorbell camera not capturing footage
Requested features
5 requests- Add ability to delete/manage recorded videos
- Improve app responsiveness and stability
- Provide more customization options
- Integrate with smart home platforms
- Enhance notification system
Star Communications
Not enough reviews yet to summarise bugs or requests.
In-app purchases
CPI Security inTouch
No in-app purchases
Star Communications
No in-app purchases
Questions
Is CPI Security inTouch free?
Is Star Communications free?
Which has better reviews, CPI Security inTouch or Star Communications?
Do CPI Security inTouch or Star Communications have ads?
Which is updated more often, CPI Security inTouch or Star Communications?
Other comparisons
