Comparison

CPI Security inTouch vs TES Charlotte

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

CPI Security inTouch

Monitor and control your home or business security system remotely. Receive real-time notifications for events like alarms, door/window status, and system arming/disarming. Access event history and manage enabled devices for enhanced peace of mind.

Highlights
  • Arm and disarm security system
  • Real-time door and window status
  • System arm/disarm notifications
  • 30-day event history access
  • Email and text notifications for events
  • Control CPI Night Guard devices
Features
Read full description

Now CPI makes it just as easy for you to stay connected to what really matters most: your home and family. With the NEW inTouch App from CPI Security, CPI customers can monitor and control their home or business security system through iPhone and iPod touch! With the inTouch App you can - * Arm and disarm your CPI Security System. * See what doors and windows are open in real time. * Be notified when the system is armed or disarmed. Great for school-age children! * Access a 30 day event history. * Access CPI Night Guard enabled devices. Email and Text notifications – With the inTouch service you can set up email and text notifications to come to your iPhone or iPod touch in real time – - when an alarm event occurs - fire, water leak, intrusion, or medical panic - when a specific user arms or disarms the system - when someone opens a door or window - if you left a door or window open - if you forgot to arm the system - if your safe, gun or liquor cabinet is opened - if someone attempts to login to your inTouch account and more! *Functionality depends on the level of inTouch service you have subscribed to. A CPI inTouch user login and password are required to log into this app. Visit www.cpisecurity.com/intouch to learn more or to sign up for service.

About

TES Charlotte

This app provides a central hub for news, information, and resources specifically for the Trinity Episcopal School community. It serves families, faculty, staff, alumni, and supporters.

Highlights
  • Community news
  • Information hub
  • School resources
  • Family access
  • Faculty and staff portal
  • Alumni network
Features
Read full description

TES Charlotte is a one-stop-shop for information, news and resources for all Trinity Episcopal School families, faculty, staff, alumni and supporters.

Screenshots

CPI Security inTouch4 screens
TES Charlotte4 screens

Verdict

The call

The clearest difference is rating: TES Charlotte at 4.4 against CPI Security inTouch's 3.7. TES Charlotte also leads on iOS requirement (15.5 vs 17.0). CPI Security inTouch's advantage is ratings volume (1.6K vs 7) and update cadence (every 2 months vs every 6 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

TES Charlotte holds the better App Store score, 4.4 against 3.7. That said, the two scores are not equally well evidenced: CPI Security inTouch has 1.6K ratings behind it against 7, so its average is the more settled of the two.

UpkeepUpdate frequency

CPI Security inTouch ships an update every 2 months, TES Charlotte every 6 months. The most recent releases landed on November 6, 2026 and November 3, 2026 respectively.

Scorecard4 real differences · 6 level
CPI Security inTouch versus TES Charlotte: the parameters behind the verdict, then further details
ParameterCPI Security inTouchTES Charlotte
PriceFreeFree
Rating3.7 (1.6K ratings)4.4 (7 ratings) — better
Positive reviews21.0% of reviews—
Number of ratings1.6K — better7
Update frequencyEvery 2 months — betterEvery 6 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, Apple TV, Apple Watch — betteriPhone, iPad, iPod
Requires iOS17.015.5 — better
Further details — not scored
Size375 MB93 MB
Age rating4+4+
DeveloperCPI SecurityTrinity Episcopal School

Customer experience

CPI Security inTouch

All ratings1,620 ratings
Positive66.8%
Neutral5.5%
Negative27.7%
Written reviews186 reviews
Positive21.0%
Neutral10.8%
Negative68.3%

TES Charlotte

All ratings7 ratings
Positive85.7%
Neutral0.0%
Negative14.3%

Bugs and requests

CPI Security inTouch

Reported bugs

5 issues
  • Cameras going offline frequently
  • Inability to access recorded videos
  • Thermostat controls not working properly
  • Inconsistent arming/disarming of system
  • Doorbell camera not capturing footage

Requested features

5 requests
  • Add ability to delete/manage recorded videos
  • Improve app responsiveness and stability
  • Provide more customization options
  • Integrate with smart home platforms
  • Enhance notification system

TES Charlotte

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

CPI Security inTouch

No in-app purchases

None

TES Charlotte

No in-app purchases

Questions

Is CPI Security inTouch free?
CPI Security inTouch is free to download, with no in-app purchases.
Is TES Charlotte free?
TES Charlotte is free to download, with no in-app purchases.
Which has better reviews, CPI Security inTouch or TES Charlotte?
TES Charlotte is rated higher. CPI Security inTouch averages 3.7 out of 5 from 1.6K ratings, while TES Charlotte averages 4.4 from 7 ratings.
Do CPI Security inTouch or TES Charlotte have ads?
Neither CPI Security inTouch nor TES Charlotte shows ads.
Which is updated more often, CPI Security inTouch or TES Charlotte?
CPI Security inTouch ships an update every 2 months, and TES Charlotte every 6 months. Most recently, CPI Security inTouch was updated on November 6, 2026 and TES Charlotte on November 3, 2026.

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