Comparison

CPI Security inTouch vs Van Alen

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

CPI Security inTouch

Monitor and control your home or business security system remotely. Receive real-time notifications for events like alarms, door/window status, and system arming/disarming. Access event history and manage enabled devices for enhanced peace of mind.

Highlights
  • Arm and disarm security system
  • Real-time door and window status
  • System arm/disarm notifications
  • 30-day event history access
  • Email and text notifications for events
  • Control CPI Night Guard devices
Features
Read full description

Now CPI makes it just as easy for you to stay connected to what really matters most: your home and family. With the NEW inTouch App from CPI Security, CPI customers can monitor and control their home or business security system through iPhone and iPod touch! With the inTouch App you can - * Arm and disarm your CPI Security System. * See what doors and windows are open in real time. * Be notified when the system is armed or disarmed. Great for school-age children! * Access a 30 day event history. * Access CPI Night Guard enabled devices. Email and Text notifications – With the inTouch service you can set up email and text notifications to come to your iPhone or iPod touch in real time – - when an alarm event occurs - fire, water leak, intrusion, or medical panic - when a specific user arms or disarms the system - when someone opens a door or window - if you left a door or window open - if you forgot to arm the system - if your safe, gun or liquor cabinet is opened - if someone attempts to login to your inTouch account and more! *Functionality depends on the level of inTouch service you have subscribed to. A CPI inTouch user login and password are required to log into this app. Visit www.cpisecurity.com/intouch to learn more or to sign up for service.

About

Van Alen

Features
Read full description

Welcome to elevated living in the palm of your hand! This new, cutting-edge platform provides Van Alen residents with high-tech convenience at the touch of their fingertips. Download the app to: • Access the payment portal • Submit maintenance requests 24/7 and receive status updates • Receive important updates & communication from the community manager • Meet your neighbors through resident interest groups • Participate in our hotel style concierge services program • Reserve amenity spaces within the property • Sign up for building events & fitness classes • Get rewards and discounts to local stores & restaurants • Manage your visitors and send virtual keys • Access all of your digital keys from a single device.

Screenshots

CPI Security inTouch4 screens
Van Alen4 screens

Verdict

The call

The clearest difference is update cadence: CPI Security inTouch at every 2 months against Van Alen's every 7 months. CPI Security inTouch also leads on device support (4 vs 2). Van Alen's advantage is iOS requirement (15.1 vs 17.0). On price, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

CPI Security inTouch ships an update every 2 months, Van Alen every 7 months. The most recent releases landed on September 24, 2026 and September 17, 2026 respectively.

Scorecard3 real differences · 7 level
CPI Security inTouch versus Van Alen: the parameters behind the verdict, then further details
ParameterCPI Security inTouchVan Alen
PriceFreeFree
Rating3.8 (1.6K ratings) — better—
Positive reviews21.3% of reviews—
Number of ratings1.6K — better—
Update frequencyEvery 2 months — betterEvery 7 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPad, Apple TV, Apple Watch — betteriPhone, iPod
Requires iOS17.015.1 — better
Further details — not scored
Size375 MB142 MB
Age rating4+17+
DeveloperCPI SecurityElevated Lifestyles Inc

Bugs and requests

CPI Security inTouch

Reported bugs

5 issues
  • Cameras going offline frequently
  • Inability to access recorded videos
  • Thermostat controls not working properly
  • Inconsistent arming/disarming of system
  • Doorbell camera not capturing footage

Requested features

5 requests
  • Add ability to delete/manage recorded videos
  • Improve app responsiveness and stability
  • Provide more customization options
  • Integrate with smart home platforms
  • Enhance notification system

Van Alen

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

CPI Security inTouch

No in-app purchases

None

Van Alen

No in-app purchases

Questions

Is CPI Security inTouch free?
CPI Security inTouch is free to download, with no in-app purchases.
Is Van Alen free?
Van Alen is free to download, with no in-app purchases.
Do CPI Security inTouch or Van Alen have ads?
Neither CPI Security inTouch nor Van Alen shows ads.
Which is updated more often, CPI Security inTouch or Van Alen?
CPI Security inTouch ships an update every 2 months, and Van Alen every 7 months. Most recently, CPI Security inTouch was updated on September 24, 2026 and Van Alen on September 17, 2026.

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