Comparison

CPI Security inTouch vs Sendoff

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

CPI Security inTouch

Monitor and control your home or business security system remotely. Receive real-time notifications for events like alarms, door/window status, and system arming/disarming. Access event history and manage enabled devices for enhanced peace of mind.

Highlights
  • Arm and disarm security system
  • Real-time door and window status
  • System arm/disarm notifications
  • 30-day event history access
  • Email and text notifications for events
  • Control CPI Night Guard devices
Features
Read full description

Now CPI makes it just as easy for you to stay connected to what really matters most: your home and family. With the NEW inTouch App from CPI Security, CPI customers can monitor and control their home or business security system through iPhone and iPod touch! With the inTouch App you can - * Arm and disarm your CPI Security System. * See what doors and windows are open in real time. * Be notified when the system is armed or disarmed. Great for school-age children! * Access a 30 day event history. * Access CPI Night Guard enabled devices. Email and Text notifications – With the inTouch service you can set up email and text notifications to come to your iPhone or iPod touch in real time – - when an alarm event occurs - fire, water leak, intrusion, or medical panic - when a specific user arms or disarms the system - when someone opens a door or window - if you left a door or window open - if you forgot to arm the system - if your safe, gun or liquor cabinet is opened - if someone attempts to login to your inTouch account and more! *Functionality depends on the level of inTouch service you have subscribed to. A CPI inTouch user login and password are required to log into this app. Visit www.cpisecurity.com/intouch to learn more or to sign up for service.

About

Sendoff

This service simplifies the return of rented formal wear after events. It offers convenient pickup from your location and manages the entire return process, including shipping or store drop-offs. Receive photo documentation and GPS tracking for peace of mind.

Highlights
  • Doorstep pickup scheduling
  • Group booking for parties
  • Handles mail and store returns
  • Photo documentation of items
  • Verified GPS chain of custody
  • Real-time tracking and chat
Features
Read full description

Your event is over, and returning the rented tuxes and gowns shouldn't be anyone's job but ours. Sendoff picks up rental attire returns from your event location, hotel, or doorstep and handles the rest. We serve weddings, proms, galas, and formal events across the Denver metro area. DOORSTEP PICKUP ON YOUR SCHEDULE Choose a 1-hour pickup window that fits your plans. Need it today? Same-day rush booking is available, and the rush fee is added to your fee at pickup. GROUP BOOKINGS FOR THE WHOLE PARTY One organizer books the pickup and shares a single link with the wedding party. Everyone joins at a locked per-person rate, with no group texts or back-and-forth. WE HANDLE THE RETURN Upload your rental brand's digital return label. If your brand uses mail returns, we ship it back for you. If your brand uses store returns, a Sendoff driver drops it off at the store. PHOTO DOCUMENTATION AT EVERY PICKUP Your driver photographs every item at pickup. AI-assisted item identification flags each piece, and your driver confirms it on the spot. You get a clear record of what was collected and its condition. VERIFIED CHAIN OF CUSTODY Every collection is tracked with verified GPS from your door to its final destination. If a rental company ever has questions, you'll have the records to answer them. TRACKING AND CHAT Follow your return status in real time. Push notifications tell you when your pickup window is confirmed. Built-in chat lets you message your driver and the Sendoff team whenever you need to. The celebration is yours. The cleanup is ours. Download Sendoff and book your pickup in minutes.

Screenshots

CPI Security inTouch4 screens
Sendoff4 screens

Verdict

The call

The clearest difference is rating: Sendoff at 5.0 against CPI Security inTouch's 3.7. Sendoff also leads on update cadence (daily vs every 2 months). CPI Security inTouch's advantage is ratings volume (1.6K vs 2) and device support (4 vs 2). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Sendoff holds the better App Store score, 5.0 against 3.7. That said, the two scores are not equally well evidenced: CPI Security inTouch has 1.6K ratings behind it against 2, so its average is the more settled of the two.

UpkeepUpdate frequency

CPI Security inTouch ships an update every 2 months, Sendoff daily. The most recent releases landed on November 1, 2026 and October 31, 2026 respectively.

Scorecard4 real differences · 6 level
CPI Security inTouch versus Sendoff: the parameters behind the verdict, then further details
ParameterCPI Security inTouchSendoff
PriceFreeFree
Rating3.7 (1.6K ratings)5.0 (2 ratings) — better
Positive reviews21.0% of reviews—
Number of ratings1.6K — better2
Update frequencyEvery 2 monthsDaily — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, Apple TV, Apple Watch — betteriPhone, iPad
Requires iOS17.0 — better18.0
Further details — not scored
Size375 MB9 MB
Age rating4+4+
DeveloperCPI SecuritySPENCER WILLIAM TANAKA

Customer experience

CPI Security inTouch

All ratings1,620 ratings
Positive66.8%
Neutral5.5%
Negative27.7%
Written reviews186 reviews
Positive21.0%
Neutral10.8%
Negative68.3%

Sendoff

All ratings2 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

CPI Security inTouch

Reported bugs

5 issues
  • Cameras going offline frequently
  • Inability to access recorded videos
  • Thermostat controls not working properly
  • Inconsistent arming/disarming of system
  • Doorbell camera not capturing footage

Requested features

5 requests
  • Add ability to delete/manage recorded videos
  • Improve app responsiveness and stability
  • Provide more customization options
  • Integrate with smart home platforms
  • Enhance notification system

Sendoff

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

CPI Security inTouch

No in-app purchases

None

Sendoff

No in-app purchases

Questions

Is CPI Security inTouch free?
CPI Security inTouch is free to download, with no in-app purchases.
Is Sendoff free?
Sendoff is free to download, with no in-app purchases.
Which has better reviews, CPI Security inTouch or Sendoff?
Sendoff is rated higher. CPI Security inTouch averages 3.7 out of 5 from 1.6K ratings, while Sendoff averages 5.0 from 2 ratings.
Do CPI Security inTouch or Sendoff have ads?
Neither CPI Security inTouch nor Sendoff shows ads.
Which is updated more often, CPI Security inTouch or Sendoff?
CPI Security inTouch ships an update every 2 months, and Sendoff daily. Most recently, CPI Security inTouch was updated on November 1, 2026 and Sendoff on October 31, 2026.

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