Trillian vs Cisco Jabber
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Trillian
This secure messaging platform offers instant communication for businesses, healthcare organizations, and individuals. It modernizes employee communication, provides HIPAA-compliant messaging for healthcare, and allows free, private communication for personal use.
- Secure business instant messaging
- HIPAA-compliant healthcare communication
- Free individual messaging
- Modern employee communication
- Privacy-focused personal chat
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Trillian is both a free instant messenger for individuals and a powerful business and clinical communication platform used by companies and healthcare systems of all sizes. Here's how we can help you: • FOR BUSINESSES: Does your business still rely on texting or cumbersome email chains? Let Trillian's modern and secure business instant messaging modernize employee communication without compromising on security or control. • FOR HEALTHCARE: Your healthcare organization needs secure instant messaging, and Trillian's HIPAA-compliant secure messaging platform has you covered. We help teams of all sizes improve clinical communication without breaking the bank. • FOR INDIVIDUALS: Stay in touch with family and friends without compromising your privacy. Your unique Trillian username can be used to send unlimited messages free of charge over your existing data plan and/or WiFi. Whether you're looking to empower secure employee instant messaging or just to keep in touch with family and friends, Trillian can help. Thanks for checking us out! Terms of Use: https://trillian.im/legal/customer-agreement/
Cisco Jabber
This application provides a unified communication experience, offering presence, instant messaging, voice, voice messaging, and video calling. It allows users to escalate calls into multi-party conferences and integrates with other collaboration tools.
- Instant messaging and presence
- Integrated voice and video calling
- Visual voicemail
- Escalate to WebEx meetings
- Cross-platform compatibility
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Cisco Jabber™ for iPhone and iPad is a collaboration application that provides presence, instant messaging (IM), voice, voice messaging, and video calling capabilities on Apple iPhone, iPad, and Apple Watch. Escalate your Jabber calls into multi-party conferencing with Cisco WebEx® Meetings. This application supports the following capabilities: • Integrated voice • High-quality video with interoperability to Cisco video endpoints • IM, presence • Visual voicemail • One-tap escalation to WebEx meetings (cross-launches the Cisco WebEx® Meetings application) Device and Operating System Requirements: The latest Cisco Jabber for iPhone and iPad Release is supported on iOS 18 and iPadOS 18. iPhone models compatible with iOS18: https://support.apple.com/guide/iphone/iphone-models-compatible-with-ios-18-iphe3fa5df43/18.0/ios/18.0 iPad models compatible with iPadOS 18: https://support.apple.com/guide/ipad/ipad-models-compatible-with-ipados-18-ipad213a25b2/ipados For more information about Cisco Jabber, visit: http://www.cisco.com/go/jabber IMPORTANT: If connecting to Cisco Unified Communications Manager, administrators must enable the correct Cisco Jabber for iPhone and iPad configurations, or proper connectivity will not be established. For details, review the latest Cisco Jabber Installation and Configuration Guide, and Server Setup Guide. IMPORTANT: Most of the features described above are specific to a particular system configuration. Please check with your IT administrator to determine the specific features that are available to you. Portions of Cisco Jabber are licensed under the GNU Lesser General Public License (LGPL), and are “Copyright © 1999 Erik Walthinsen omega@cse.ogi.edu”. You may obtain a copy of the LGPL license at http://www.gnu.org/licenses/lgpl-2.1.html. Cisco, Cisco Unified Communications Manager and Cisco Jabber are trademarks of Cisco Systems, Inc. Copyright © 2013-2025 Cisco Systems, Inc. All Rights Reserved. By tapping “Install” you agree to install Jabber and all future software updates, and you accept the terms of service and privacy statement below: http://www.cisco.com/web/siteassets/legal/privacy.html Email us at jabber-ios-feedback@cisco.com with any feedback. Support URL http://www.cisco.com/c/en/us/support/customer-collaboration/jabber-iphone-ipad/tsd-products-support-series-home.html Marketing URL http://www.cisco.com/go/jabber
Screenshots
Verdict
The clearest difference is in-app purchases: Cisco Jabber at none against Trillian's 4. Cisco Jabber also leads on rating (4.6 vs 4.1) and ratings volume (17K vs 577). Trillian's advantage is review sentiment (57% vs 27%) and update cadence (every 5 days vs every 2 months). On price, ads, device support and iOS requirement there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Trillian sells 4 in-app purchases, starting at $4.99 per month. Cisco Jabber asks for nothing beyond the download.
Cisco Jabber holds the better App Store score, 4.6 against 4.1. That said, the two scores are not equally well evidenced: Cisco Jabber has 17K ratings behind it against 577, so its average is the more settled of the two. Written reviews complicate that: 57% of Trillian's written reviews are positive against 27% of Cisco Jabber's, so the app with the better star average is not the one people write more warmly about.
Trillian ships an update every 5 days, Cisco Jabber every 2 months. Both last shipped on October 26, 2026.
| Parameter | Trillian | Cisco Jabber |
|---|---|---|
| Price | Free | Free |
| Rating | 4.1 (577 ratings) | 4.6 (17K ratings) — better |
| Positive reviews | 57.1% of reviews — better | 27.0% of reviews |
| Number of ratings | 577 | 17K — better |
| Update frequency | Every 5 days — better | Every 2 months |
| Ads | No | No |
| In-app purchases | Yes | No — better |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad, iPod, Apple Watch — better | iPhone, iPad, Apple Watch |
| Requires iOS | 15.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 43 MB | 170 MB |
| Age rating | 4+ | 4+ |
| Developer | Cerulean Studios, LLC | Cisco |
Customer experience
Trillian
Cisco Jabber
Bugs and requests
Trillian
Not enough reviews yet to summarise bugs or requests.
Cisco Jabber
Reported bugs
3 issues- Inability to receive calls when app is in background
- Notifications not working as expected
- Frequent need to log in and reconnect
Requested features
3 requests- Allow customization of ringtones
- Improve syncing of chat history across devices
- Add support for iPad multitasking
In-app purchases
Trillian
- Trillian Pro - Monthly$4.991 Month
- Trillian Pro - Yearly$47.991 Year
- Trillian Pro - One Month$4.99
- Trillian Pro - One Year$47.90
Cisco Jabber
No in-app purchases









