Comparison

Contacts Journal CRM vs CRM Runner

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Contacts Journal CRM

This app helps you manage customer relationships by tracking conversations, organizing contacts, and scheduling follow-ups. It allows you to store notes, files, and documents, and offers features like contact mapping and email templates to build stronger connections and never miss opportunities.

Highlights
  • Track last interaction with contacts
  • Manage follow-ups and reminders
  • Organize contacts with tags and filters
  • Store notes, files, and documents
  • Map contacts and plan meetings
  • Create personalized email templates
  • Link contacts to company accounts
Features
Read full description

Stay on top of your relationships with a powerful, easy-to-use CRM. Contacts Journal gives you the tools to track conversations, manage follow-ups, and organize your contacts—so you can build stronger relationships and never miss an opportunity. With Contacts Journal, you can: • Always know your last interaction with each contact, so you’re prepared for any conversation • Stay consistent with timely follow-ups, reminders, and tasks • Organize contacts using tags, groups, and filters • Keep all relevant notes, files, and documents in one place • Plan smarter meetings by seeing who’s nearby and where opportunities are • Maintain a private, secure address book fully under your control • Reach out faster with personalized emails using templates or AI TRUSTED BY PROFESSIONALS WHO MANAGE RELATIONSHIPS: • sales professionals and account managers • small business owners • freelancers, consultants, and independent operators • real estate agents, lawyers, and other client-facing roles • individuals who want to stay intentional about their personal network KEY FEATURES: LOGS, TODOS AND FILES Keep notes for each meeting with Logs; create follow-ups and reminders with ToDos; attach images and documents with Files IMPORT CONTACTS You can easily import your contacts from the Contacts app, or from a CSV file ORGANIZE CONTACTS Categorize and visualize your contacts list with Contact Tags, Favorite Contacts, Groups and Filters COMPANY ACCOUNTS Link multiple contacts to a Company Account, to track interactions at the organization level DUPLICATE DETECTION AND MERGE Detect and merge duplicate contacts CUSTOM FIELDS Extend the app by defining and creating your own custom fields MAP YOUR CONTACTS Turn your contacts into a map of opportunities. See who’s nearby, plan smarter meetings, and spot patterns with color-coded locations BUSINESS CARD SCANNER [requires a Teams plan] Quickly convert business cards into contacts EMAIL TEMPLATES Create email templates with personalization tags, to send prepared emails quickly with a personal touch AVAILABLE ON iOS AND MAC Contacts Journal is available on iOS and Mac App Store, with seamless syncing via iCloud so your data is always up to date across devices. POWERFUL FEATURES • Share Extension to save notes, links, and images from other apps • Siri Shortcuts for faster workflows and automation • Home and Lock Screen widgets for quick access • Group Emails to reach multiple contacts at once • Visual charts to track your relationship activity GREAT FOR PRIVACY No account signup needed. Your data stays fully under your control, and we never have access to it UNLIMITED PERSONAL PLAN: • The app is initially limited to 20 Logs, ToDos, Files, Custom Fields, etc. To add unlimited entries, please purchase the “Unlimited Personal Plan” • The Unlimited Personal Plan is a one-time purchase • You can purchase the "Unlimited Combined Plan" to unlock both iOS and Mac apps together CONTACTS JOURNAL FOR TEAMS: • Share your Contacts Journal data with others using iCloud accounts • Real-time, automatic syncing between multiple users • Create multiple teams to share different information with different users • Includes a Business Card Scanner Contacts Journal For Teams requires a monthly or annual subscription that is purchased through the app. The subscription will automatically renew unless canceled within 24 hours before the end of the current period. Payment will be charged to iTunes Account at confirmation of purchase. Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user’s iTunes Account Settings after purchase. Any unused portion of a free trial will be forfeited if you purchase a subscription. Terms of Service: https://contactsjournal.zendesk.com/hc/en-us/articles/360015780571 Privacy Policy: https://contactsjournal.zendesk.com/hc/en-us/articles/360015414291 Please send us your suggestions and feedback at support@zaal-llc.com

About

CRM Runner

This cloud-based field service management software simplifies operations for businesses of all sizes. It enhances team collaboration, streamlines scheduling, and automates customer notifications, eliminating the need for paperwork and improving efficiency.

Highlights
  • Real-time field service management
  • Cloud-based accessibility
  • Eliminate paperwork
  • Team collaboration tools
  • Automated scheduling
  • Customer SMS notifications
Features
Read full description

CRM RUNNER is a real-time field service management software solution for businesses. Whether you have a small mobile team of two field workers or a large enterprise with hundreds of field staff, CRM RUNNER field service management software makes your job simple. Eliminate paperwork Because CRM RUNNER is cloud based solution, you can work wherever you are on all types of devices. Get the most out of your team. Now you can be on top of daily operations from any device, if it's computers, tablets or mobile phones. Collaboration With CRM RUNNER there is no more, maybe! Everyone know exactly what their schedule is, what the clients expect to get, full communication between administration and field operations. Close the deal & CRM RUNNER will manage the rest. Scheduling With CRM RUNNER scheduling module, your office & clients will always know where and when the field operations are scheduled. SMS Module Notify your customers when your service techs will be there to start/finish the job. Send notifications to service techs about changes,routes or just client requests

Screenshots

Contacts Journal CRM4 screens
CRM Runner4 screens

Verdict

The call

The clearest difference is in-app purchases: CRM Runner at none against Contacts Journal CRM's 10. CRM Runner also leads on rating (5.0 vs 4.7) and review sentiment (100% vs 91%). Contacts Journal CRM's advantage is ratings volume (2.5K vs 6) and update cadence (weekly vs every 2 weeks). On price, ads, device support and iOS requirement there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Contacts Journal CRM sells 10 in-app purchases, starting at $9.99 per month. CRM Runner asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

CRM Runner holds the better App Store score, 5.0 against 4.7. That said, the two scores are not equally well evidenced: Contacts Journal CRM has 2.5K ratings behind it against 6, so its average is the more settled of the two. Written reviews point the same way: 91% of Contacts Journal CRM's written reviews are positive against 100% of CRM Runner's.

UpkeepUpdate frequency

Contacts Journal CRM ships an update weekly, CRM Runner every 2 weeks. The most recent releases landed on November 9, 2026 and November 2, 2026 respectively.

Scorecard6 real differences · 4 level
Contacts Journal CRM versus CRM Runner: the parameters behind the verdict, then further details
ParameterContacts Journal CRMCRM Runner
PriceFreeFree
Rating4.7 (2.5K ratings)5.0 (6 ratings) — better
Positive reviews90.9% of reviews100.0% of reviews — better
Number of ratings2.5K — better6
Update frequencyWeekly — betterEvery 2 weeks
AdsNoNo
In-app purchasesYesNo — better
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPad, Apple Watch — betteriPhone, iPad
Requires iOS17.016.0 — better
Further details — not scored
Size78 MB101 MB
Age rating4+4+
Developerzaal LLCCRM RUNNER LLC

Customer experience

Contacts Journal CRM

All ratings2,469 ratings
Positive94.6%
Neutral2.1%
Negative3.3%
Written reviews650 reviews
Positive90.9%
Neutral3.4%
Negative5.7%

CRM Runner

All ratings6 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews1 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Contacts Journal CRM

Reported bugs

3 issues
  • App crashes after recent updates
  • Issues with deleting or restoring contacts
  • Inconsistent behavior across devices

Requested features

5 requests
  • Group messaging and email capabilities
  • Advanced reporting and analytics
  • Deeper integration with other productivity apps
  • More flexible scheduling and repeat options
  • Ability to customize the visual appearance

CRM Runner

Not enough reviews yet to summarise bugs or requests.

In-app purchases

10 purchases

Contacts Journal CRM

Subscriptions6
  • 1 User14 Days trial$9.991 Month
  • 5 Users14 Days trial$24.991 Month
  • 20 Users14 Days trial$49.991 Month
Show 3 more
  • 1 User14 Days trial$99.991 Year
  • 5 Users14 Days trial$249.991 Year
  • 20 Users14 Days trial$399.991 Year
One-time4
  • Unlimited Plan - Legacy UserFree
  • Unlimited Plan - iOS Add-On$19.99
  • Unlimited Personal Plan$24.99
Show 1 more
  • Unlimited Plan - iOS + Mac$69.99
None

CRM Runner

No in-app purchases

Questions

Is Contacts Journal CRM free?
Contacts Journal CRM is free to download, with in-app purchases available.
Is CRM Runner free?
CRM Runner is free to download, with no in-app purchases.
Which has better reviews, Contacts Journal CRM or CRM Runner?
CRM Runner is rated higher. Contacts Journal CRM averages 4.7 out of 5 from 2.5K ratings, while CRM Runner averages 5.0 from 6 ratings.
Do Contacts Journal CRM or CRM Runner have ads?
Neither Contacts Journal CRM nor CRM Runner shows ads.
Which is updated more often, Contacts Journal CRM or CRM Runner?
Contacts Journal CRM ships an update weekly, and CRM Runner every 2 weeks. Most recently, Contacts Journal CRM was updated on November 9, 2026 and CRM Runner on November 2, 2026.

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