Comparison

Contacts Journal CRM vs CRM System

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Contacts Journal CRM

This app helps you manage customer relationships by tracking conversations, organizing contacts, and scheduling follow-ups. It allows you to store notes, files, and documents, and offers features like contact mapping and email templates to build stronger connections and never miss opportunities.

Highlights
  • Track last interaction with contacts
  • Manage follow-ups and reminders
  • Organize contacts with tags and filters
  • Store notes, files, and documents
  • Map contacts and plan meetings
  • Create personalized email templates
  • Link contacts to company accounts
Features
Read full description

Stay on top of your relationships with a powerful, easy-to-use CRM. Contacts Journal gives you the tools to track conversations, manage follow-ups, and organize your contacts—so you can build stronger relationships and never miss an opportunity. With Contacts Journal, you can: • Always know your last interaction with each contact, so you’re prepared for any conversation • Stay consistent with timely follow-ups, reminders, and tasks • Organize contacts using tags, groups, and filters • Keep all relevant notes, files, and documents in one place • Plan smarter meetings by seeing who’s nearby and where opportunities are • Maintain a private, secure address book fully under your control • Reach out faster with personalized emails using templates or AI TRUSTED BY PROFESSIONALS WHO MANAGE RELATIONSHIPS: • sales professionals and account managers • small business owners • freelancers, consultants, and independent operators • real estate agents, lawyers, and other client-facing roles • individuals who want to stay intentional about their personal network KEY FEATURES: LOGS, TODOS AND FILES Keep notes for each meeting with Logs; create follow-ups and reminders with ToDos; attach images and documents with Files IMPORT CONTACTS You can easily import your contacts from the Contacts app, or from a CSV file ORGANIZE CONTACTS Categorize and visualize your contacts list with Contact Tags, Favorite Contacts, Groups and Filters COMPANY ACCOUNTS Link multiple contacts to a Company Account, to track interactions at the organization level DUPLICATE DETECTION AND MERGE Detect and merge duplicate contacts CUSTOM FIELDS Extend the app by defining and creating your own custom fields MAP YOUR CONTACTS Turn your contacts into a map of opportunities. See who’s nearby, plan smarter meetings, and spot patterns with color-coded locations BUSINESS CARD SCANNER [requires a Teams plan] Quickly convert business cards into contacts EMAIL TEMPLATES Create email templates with personalization tags, to send prepared emails quickly with a personal touch AVAILABLE ON iOS AND MAC Contacts Journal is available on iOS and Mac App Store, with seamless syncing via iCloud so your data is always up to date across devices. POWERFUL FEATURES • Share Extension to save notes, links, and images from other apps • Siri Shortcuts for faster workflows and automation • Home and Lock Screen widgets for quick access • Group Emails to reach multiple contacts at once • Visual charts to track your relationship activity GREAT FOR PRIVACY No account signup needed. Your data stays fully under your control, and we never have access to it UNLIMITED PERSONAL PLAN: • The app is initially limited to 20 Logs, ToDos, Files, Custom Fields, etc. To add unlimited entries, please purchase the “Unlimited Personal Plan” • The Unlimited Personal Plan is a one-time purchase • You can purchase the "Unlimited Combined Plan" to unlock both iOS and Mac apps together CONTACTS JOURNAL FOR TEAMS: • Share your Contacts Journal data with others using iCloud accounts • Real-time, automatic syncing between multiple users • Create multiple teams to share different information with different users • Includes a Business Card Scanner Contacts Journal For Teams requires a monthly or annual subscription that is purchased through the app. The subscription will automatically renew unless canceled within 24 hours before the end of the current period. Payment will be charged to iTunes Account at confirmation of purchase. Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user’s iTunes Account Settings after purchase. Any unused portion of a free trial will be forfeited if you purchase a subscription. Terms of Service: https://contactsjournal.zendesk.com/hc/en-us/articles/360015780571 Privacy Policy: https://contactsjournal.zendesk.com/hc/en-us/articles/360015414291 Please send us your suggestions and feedback at support@zaal-llc.com

About

CRM System

Features
Read full description

Our CRM System Does So Many Things - CRM System software can help to manage and run your business, while empowering your organization with the means to run your everyday operations. Leads into Cash - Collect leads in one place, close deals quickly, create quotes and invoices, sign contracts digitally, get paid, and track every key metric along the way. Automation for Efficiency - Boost productivity by automating repetitive tasks. Our CRM system comes equipped with robust automation features, ensuring that routine processes are executed flawlessly, reducing manual errors, and freeing up valuable time for your team. Insightful Analytics - Make informed decisions backed by real-time data. Our CRM system provides in-depth analytics and reporting tools, giving you valuable insights into customer behaviors, sales trends, and overall performance. Stay ahead of the curve and ahead of your competition. The Ultimate Solution To Streamline Your Operations - Whether you’re a small startup or a large enterprise, our CRM system grows with you. Scale your operations effortlessly without worrying about outgrowing your CRM. Our solution evolves to meet the changing needs of your business.

Screenshots

Contacts Journal CRM4 screens
CRM System3 screens

Verdict

The call

The clearest difference is in-app purchases: CRM System at none against Contacts Journal CRM's 10. CRM System also leads on iOS requirement (14.0 vs 17.0). Contacts Journal CRM's advantage is update cadence (weekly vs every 2 months). On price, ads and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Contacts Journal CRM sells 10 in-app purchases, starting at $9.99 per month. CRM System asks for nothing beyond the download.

UpkeepUpdate frequency

Contacts Journal CRM ships an update weekly, CRM System every 2 months. The most recent releases landed on October 29, 2026 and October 2, 2026 respectively.

Scorecard3 real differences · 7 level
Contacts Journal CRM versus CRM System: the parameters behind the verdict, then further details
ParameterContacts Journal CRMCRM System
PriceFreeFree
Rating4.7 (2.5K ratings) — better—
Positive reviews90.8% of reviews—
Number of ratings2.5K — better—
Update frequencyWeekly — betterEvery 2 months
AdsNoNo
In-app purchasesYesNo — better
MonetizationFree with in-app purchases—
DevicesiPhone, iPad, Apple WatchiPhone, iPad, iPod
Requires iOS17.014.0 — better
Further details — not scored
Size78 MB23 MB
Age rating4+17+
Developerzaal LLCBestWeb Technologies

Bugs and requests

Contacts Journal CRM

Reported bugs

3 issues
  • App crashes after recent updates
  • Issues with deleting or restoring contacts
  • Inconsistent behavior across devices

Requested features

5 requests
  • Group messaging and email capabilities
  • Advanced reporting and analytics
  • Deeper integration with other productivity apps
  • More flexible scheduling and repeat options
  • Ability to customize the visual appearance

CRM System

Not enough reviews yet to summarise bugs or requests.

In-app purchases

10 purchases

Contacts Journal CRM

Subscriptions6
  • 1 User14 Days trial$9.991 Month
  • 5 Users14 Days trial$24.991 Month
  • 20 Users14 Days trial$49.991 Month
Show 3 more
  • 1 User14 Days trial$99.991 Year
  • 5 Users14 Days trial$249.991 Year
  • 20 Users14 Days trial$399.991 Year
One-time4
  • Unlimited Plan - Legacy UserFree
  • Unlimited Plan - iOS Add-On$19.99
  • Unlimited Personal Plan$24.99
Show 1 more
  • Unlimited Plan - iOS + Mac$69.99
None

CRM System

No in-app purchases

Questions

Is Contacts Journal CRM free?
Contacts Journal CRM is free to download, with in-app purchases available.
Is CRM System free?
CRM System is free to download, with no in-app purchases.
Do Contacts Journal CRM or CRM System have ads?
Neither Contacts Journal CRM nor CRM System shows ads.
Which is updated more often, Contacts Journal CRM or CRM System?
Contacts Journal CRM ships an update weekly, and CRM System every 2 months. Most recently, Contacts Journal CRM was updated on October 29, 2026 and CRM System on October 2, 2026.

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