Comparison

NatWest Mobile Banking vs MyFluent

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

NatWest Mobile Banking

Manage your finances with ease and security. Apply for accounts, track spending, send and receive money, and access banking support. Features include card management, budgeting tools, and savings features.

Highlights
  • Apply for current, savings, and teen accounts
  • Freeze/unfreeze cards
  • Send money via QR code or link
  • Split bills
  • Track spending and set budgets
  • Save spare change with Round Ups
  • Get credit score updates
Features
Read full description

Join over 11 million customers and download our NatWest mobile banking app today to make your day-to-day banking easy, quick and secure. Why the NatWest app? Manage your money easily and securely: • Apply for current, savings, child, teen, Premier, and student accounts quickly. Eligibility criteria apply. • See all your bank accounts straight from your Home screen. • Freeze and unfreeze your card at any time (Mastercard only). • Use pots to set money aside from your main account for everyday needs and to stay in control of your spending. • Set up fingerprint, voice or facial recognition for better security and to send high value payments in-app, amend payment limits and more. Fingerprint, voice or facial recognition are only available on selected devices. Send, receive and access money quickly: • Request money via a QR code or link. • Send money faster with a personalised list of favourite payees. • Split a bill up to £500 by sharing a payment request link with multiple people at once. (Eligible current accounts only. Payment requests can be sent to anyone with an eligible account with a participating UK bank and uses online or mobile banking. Paying bank criteria and limits may apply.) • iPhone only: Get Cash in emergencies with a unique code without using your card. You can withdraw up to £130 every 24 hours at our branded ATMs. You must have at least £10 available in your account and an active debit card (locked or unlocked). Stay on top of your spending and saving: • Keep track of payments all in one place. • Save your spare change with Round Ups if you have an eligible current account and instant access savings account. Round Ups can only be made on debit card and contactless payments in Sterling. • Budget easily by managing your monthly spending and set categories. • Turn on push notifications to get alerted when money reaches or leaves your account. Get support for every life event: • Spend abroad in Euros and US Dollars without fees or charges by applying for a Travel account. You must have enough money in your travel account. To apply for a Travel account, you need an eligible sole current account and to be over 18. Other terms and fees may apply. • Get updates on your credit score and insight on how to improve it. Your credit score data is provided by TransUnion and is only available to customers over 18, with a UK address. • Discover our additional products and services, including mortgages, home and life insurance and loans, in one place. • Fast track your money goals with the help of our handy plans, tools and tips. Important info: Please note, the app contains images when logging in that may cause a reaction in individuals who are photosensitive. You can switch these off for your device by visiting the settings menu and the accessibility menu, where you will be able to find motion and visual control settings within the menu (note this is not within our app, but in the settings of your device itself). Our app is available to customers aged 11+ with a UK or international mobile number in specific countries. Be aware that some features and products have age restrictions and are only available if you’re over 16 or 18. By downloading this app, you’re accepting our Terms and Conditions, which can be viewed at natwest.com/mobileterms. Please save or print a copy along with the Privacy Policy for your record.

About

MyFluent

Track your loan application's progress in real time and communicate directly with your dedicated case manager. Upload necessary documents and receive immediate status updates throughout the process.

Highlights
  • Real-time application progress tracking
  • Direct communication with Case Manager
  • View lender details
  • Immediate status updates
  • Document upload (P45, P60, payslips)
  • Identity verification via phone camera
Features
Read full description

MyFluent is a unique application that allows customers to view the progress of their loan application in real time and easily communicate with their dedicated Case Manager. MyFluent for iPhone is free to all Fluent Money customers. With MyFluent, you can: - Track your application by viewing your case notes in real time - Contact your Case Manager directly - View details about your lender - Receive immediate status updates - Upload requested documents such as P45, P60 or payslips - Verify your identity using the camera on your phone

Screenshots

NatWest Mobile Banking4 screens
MyFluent4 screens

Verdict

The call

NatWest Mobile Banking and MyFluent both sit at 4.8 stars, but that hides the real split: 92% of MyFluent's written reviews are positive against 65% of NatWest Mobile Banking's. MyFluent also leads on monetization model (free vs free with in-app purchases). NatWest Mobile Banking's advantage is ratings volume (6.5K vs 2). On price, rating, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

MyFluent holds the better App Store score, 5.0 against 4.8. That said, the two scores are not equally well evidenced: NatWest Mobile Banking has 6.5K ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 65% of NatWest Mobile Banking's written reviews are positive against 92% of MyFluent's.

UpkeepUpdate frequency

NatWest Mobile Banking ships an update monthly, MyFluent every 3 weeks. The most recent releases landed on October 24, 2026 and October 21, 2026 respectively.

Scorecard3 real differences · 7 level
NatWest Mobile Banking versus MyFluent: the parameters behind the verdict, then further details
ParameterNatWest Mobile BankingMyFluent
PriceFreeFree
Rating4.8 (6.5K ratings)5.0 (2 ratings) — better
Positive reviews65.0% of reviews92.0% of reviews — better
Number of ratings6.5K — better2
Update frequencyMonthlyEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPadiPhone, iPad
Requires iOS16.0 — better17.0
Further details — not scored
Size678 MB51 MB
Age rating4+4+
DeveloperNational Westminster Bank plcFluent Money

Customer experience

NatWest Mobile Banking

All ratings6,465 ratings
Positive96.4%
Neutral1.5%
Negative2.2%
Written reviews2,506 reviews
Positive65.0%
Neutral6.1%
Negative28.9%

MyFluent

All ratings2 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews87 reviews
Positive92.0%
Neutral1.1%
Negative6.9%

User reviews

NatWest Mobile Banking

From 6.5K App Store ratings

What we love

  • 🚀 Easy to use
  • 🔒 Secure banking
  • 👍 Comprehensive features
  • 🚀 Quick transactions
  • 👍 Organized layout

Room to improve

  • 🐛 Biometric approval issues
  • 🐛 Frequent app crashes
  • 🐛 Notifications not working properly
  • 🐛 Difficult to find certain features
  • 🐛 Inconsistent user experience

MyFluent

From 2 App Store ratings

What we love

  • 👍 Easy to use
  • 👍 User-friendly interface
  • 👍 Keeps users informed
  • 👍 Good for tracking progress
  • 👍 Allows communication with case worker/advisor

Room to improve

  • 🐛 Does not upload correctly
  • 🐛 Email bounces back
  • 🐛 Makes life more complicated
  • 🐛 UX really awful
  • 🐛 App doesn’t update in line with changes

Bugs and requests

NatWest Mobile Banking

Reported bugs

5 issues
  • Face recognition not working consistently
  • App freezes when trying to pay by bank
  • Unable to deposit cheques through the app
  • Incorrect account balance displayed after updates
  • Biometric approval not working on certain devices

Requested features

5 requests
  • Add option to view and download bank statements
  • Improve search and filtering for transactions
  • Introduce customizable notification settings
  • Allow users to add notes to transactions
  • Provide more detailed budgeting and spending analysis tools

MyFluent

Reported bugs

7 issues
  • Does not upload correctly
  • Email bounces back
  • Document tab doesn't work
  • App doesn't update in line with changes
  • New messages slow to appear
Show 2 more
  • Slow to show documents
  • Has to set up again on two occasions

Requested features

2 requests
  • Ability to complete forms online
  • Touch ID login

In-app purchases

None

NatWest Mobile Banking

No in-app purchases

None

MyFluent

No in-app purchases

Questions

Is NatWest Mobile Banking free?
NatWest Mobile Banking is free to download, with no in-app purchases.
Is MyFluent free?
MyFluent is free to download, with no in-app purchases.
Which has better reviews, NatWest Mobile Banking or MyFluent?
MyFluent is rated higher. NatWest Mobile Banking averages 4.8 out of 5 from 6.5K ratings, while MyFluent averages 5.0 from 2 ratings.
Do NatWest Mobile Banking or MyFluent have ads?
Neither NatWest Mobile Banking nor MyFluent shows ads.
Which is updated more often, NatWest Mobile Banking or MyFluent?
NatWest Mobile Banking ships an update monthly, and MyFluent every 3 weeks. Most recently, NatWest Mobile Banking was updated on October 24, 2026 and MyFluent on October 21, 2026.

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