NatWest Mobile Banking User Reviews

NatWest Mobile Banking
NatWest Mobile Banking
National Westminster Bank plc

What users say

Top reviews

Sick of being asked constantly to wright a review

Stop asking me to do a review

Very Straightforward

Love the app, everything is so logical and straightforward.

Over complicated

The app use to be great and still
Is too some extent, however like all large companies they start adding new features which they believe benefit the customers when in actual fact it just infuriates the customer. If your an elderly or vulnerable person this app is certainly not user friendly,
I had to help an elderly relative pay in a cheque using the app, why an earth NatWest put paying in a cheque under the three dots in the corner I will never know.
Don’t fix things aren’t Broken and stop over complicating the app.
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Not very user friendly

Poor approach to customer service. Cora is really terrible - it’s so frustrating going round and round in circles.

Mobile banking

Nat west mobile banking is excellent

Very safe

A great app and a reliable companion

Teşekkürler

NatWest Benim Londra’da ki Bankam , her ne kadar Türk Bankacılık hizmetleri ve sektörü kesinlikle çok daha başarılı olsa da şimdilik NatWest ten de memnunum … 🙋‍♂️

Really good app

Easy to use and does everything you need for online banking.

Ease of use

After putting off mobile banking for years thinking it would be too complicated, I can’t believe how easy it is to use. I can keep track of my money and know exactly how much I have in my accounts. It makes budgeting so much easier.

Worse feature in 2026

You can test yourself

Not enough information with transactions

Could always show upcoming in and out payments like other banks.

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Transfer

Also good and quick

Excellent

Easy to navigate and straightforward to do whatever you want to do.

Safe,reliable and easy to manage my money

Easy to access,clear processes to manage my money as I wish and safely.

Abysmal

Trying to set up for my elderly parent so I can help them manage their finances better and access their account online, so go through the set up of getting a customer number, setting a pin, setting a password, when I go to re enter the requested digits of said pin and password (having taken screenshots of them so I absolutely know I am entering the right details) the app just says incorrect combination and locks the account. Utterly useless!
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Great Bank

Very pleased with Nat West

Cool beans

Class

Mobile Banking

A revelation since the closure of so many branches..it’s the modern way - and it is seamless, and so, so convenient :)

Banking app

Very easy to use and navigate.