Overseas payment declined
Rubbish
Brilliant app
Used since inception, it’s been well developed over the years. Does everything I need efficiently.
Ease of use
I find Natwest app very easy to use with all things easy to find
Thank you
Thank you
Best user experience
This app makes my life so much easier. It’s so well thought out and makes for a seamless user experience. Well done!
Notifications no longer appear/ delayed
Used to be instant! Money in or out of account - notified instantly. No longer get notified on money going in and outgoings are hit and miss! Checked app and phone settings- all as should be
LCO
Don’t know why they are packing up the credit card service. It’s been fine by me. The app is easy but, to use, although they never responded to a key question about money charged to my account because I made an error? That’s 35 years as a customer but, happy with the app!? Just tried to report a fraud relating to a large transaction and could not get through the red tape! I often see the problems facing services and only give negative reviews if there has been zero effort or response from the service provider. That’s customer loyalty for you!I’ll advice my students to bank elsewhere in future!!!!
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Bank
Brilliant
Easy
Really simple and smooth app. Easy to navigate
Stop asking
Stop asking
Good review
Good gear
Why am I getting forced to buying a new iPhone
Why am I being forced to buying a new iPhone to use NatWest mobile banking app my phone is a iPhone 6s Plus on iOS 15.2 and even if I update to the latest version 15.8.8 I still won’t be able to use it 😞
Excellent
Always there!
Easy on line
I have found it very straightforward to use the Nat West on line facilities. Transfering between accounts is simple. Using for purchasing, doing DD’s and Standing orders likewise.
1 star
The app generally works well tbf, but honestly I’m giving 1 star for constantly being pestered to give a review!
Confirmation of payment
I think the NatWest app is very easy to use. I commented a few months ago that when you are making a payment you are often asked to confirm it in the Natwest app within a specified time limit but quite often there was no link into the section where you confirm the payment is bone fide. That glitch was rectified within a few days which is remarkable service. Well done to the programmers 👏👏👏
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Easy peasy
Very simple and easy to use!
Mr Ward
Secure user friendly
Prc
The app is ok, but not as simple or helpful as would like, it doesn’t notify you when you get paid in your business account only when you spend which is rather annoying
Good app but
Big but
Generally very good
App works well and I can find most of what I want. Like details such as how much will be left in my account after paying credit card bill. However some text is a little small and l feel that log out button should always be on home page as a big icon.
