Troublesome app????
Actually if I could get into the app every time I wanted to then perhaps my heading would not be accurate!! I use my app several times a day and just lately at least 6/10 times I try and use it there’s a message that babbles on about an error and that is just trying to verify my device, a phone that I haven’t changed for more than 5 years so why????? Is there a reason for this problem,are there others having the same problem and is there a way of solving this problem seeing that when I try to ph the tech dep I have the ph put down on me after holding on for more than 35min. This I’m not prepared to repeat !!!
Thats if one can get through to anybody at all that AI that answers is maddening cause it doesn’t understand me nor can it get anything right!!!!
I just want to no why when I’m transferring why can’t the bar be set to £300 instead of £200 whoever pays a bill spot on 200! And it makes me madder than a jumping jelly fish!!!
Also my d/d list was simple and easily available on in my app but after one of your changes it suddenly disappeared and even finally speaking to someone who said they were Tech dep they would look into my problem and get back to me haha 6 months later I'm still waiting please if somebody reads these things can you please help me by putting my d/d's back where they were!!!
I remain your waffling client
Rose-Marie Hunt
Thats if one can get through to anybody at all that AI that answers is maddening cause it doesn’t understand me nor can it get anything right!!!!
I just want to no why when I’m transferring why can’t the bar be set to £300 instead of £200 whoever pays a bill spot on 200! And it makes me madder than a jumping jelly fish!!!
Also my d/d list was simple and easily available on in my app but after one of your changes it suddenly disappeared and even finally speaking to someone who said they were Tech dep they would look into my problem and get back to me haha 6 months later I'm still waiting please if somebody reads these things can you please help me by putting my d/d's back where they were!!!
I remain your waffling client
Rose-Marie Hunt
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Statement titles!
When downloading statements the order they land in my downloads folder is NOT in date order.
Am I really meant to go through and retitle them all myself if I want them lined up and sortable?
Thats just crazy!
Am I really meant to go through and retitle them all myself if I want them lined up and sortable?
Thats just crazy!
The app is great but…
I want to be able to sort my direct debits & regular payments by date order not alphabetical order which I don’t seem to be able to do. I love everything else about it.
RBS App
Very good simple app, does what it says on the tin
Good service but…
Good service… reliable but would some time like to have the option of talking to a human being….
