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Royal Bank of Scotland

Royal Bank of Scotland

Simple, safe and secure

1.4K ratings
870 reviews
💰 Finance
Free

Details

  • Released
  • Updated
  • November 1, 2009
  • September 7, 2026

Features

Developer

NatWest Group plc
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About

Manage your day-to-day banking with this secure and easy-to-use mobile application. Open new accounts, track spending, send money, and access financial tools and support for various life events.

✓Apply for various account types
✓View all bank accounts
✓Freeze/unfreeze cards
✓Biometric login and payment security
✓Send/receive money via QR code or link
✓Split bills
✓Track spending and set budgets
✓Round up spare change for savings
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What users say

Summarized from real user reviews of Royal Bank of Scotland. Based on 1.4K reviews and a 4.8/5 average, it highlights the 6 positives and 6 negatives reviewers mention most about this Finance app.

Positive things

  • 👍Easy to use
  • 🚀Smooth and fast
  • 🔒Secure banking
  • 💡Helpful features like 'Get Cash'
  • 👍Straightforward navigation
  • 👍Convenient mobile banking

Negative things

  • 🐛Face ID/biometrics not working
  • 🐛App crashes or freezes
  • 🐛Cheque deposit feature not working
  • 🐛Accounts not syncing properly
  • 🐛Unreliable app performance
  • 🔒Concerns about security and fraud
See all reviews

What's New in Royal Bank of Scotland

7.70.0

September 7, 2026

• Compare your month-on-month spending with real-time insights. • You can now view and change your daily ATM withdrawal limit through Cora.

User reviews

Most RecentHighest RatedLowest Rated

Face ID problems

The App generally is helpful but the use of biometrics including Face ID seems to fall away repeatedly. Have kept the app up to date and have moved onto a current model iPhone but problem is repeated. Face ID working on all other apps.
kef 1kef 1

Easy

Life made easier controlling my day to day running of my account, with out long waiting frustrating listening to music and machines giving opinions that are not what you want or need before being transferred to a human being
😌pretty good Quality😌pretty good Quality

Good job

I have been a customer for longer than I can remember. When I opened my account RBS was called Wllliam and Glyns. I have had no problems and some good help and advice over the years which is why I have remained a customer and not switched. It would be nice if the bank rewarded loyalty to customers like myself as they are happy to give rewards to new customers. Overall, however. Good job 👍
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Jamo 9303Jamo 9303

Rating

Great service
Matt pacMatt pac

Hate the APP

I want to use my PC to manage my
account not my phone. I hate the App
BlueYinzerBlueYinzer
See 865 more reviews

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User experience

🐞

Reported Bugs

4 issues

App not working overseas or with certain devices

Bug

Repeated prompts to update app

Bug

Inability to access older transactions and statements

Bug

Issues with depositing cheques through the app

Bug
✨

Requested Features

5 requests

Ability to see running balance on transactions

Feature

Option to customize app interface and colors

Feature

Improved notification system

Feature

Better support for joint accounts and multiple users

Feature

More transparency on payment limits and restrictions

Feature

FAQ

What can I do with the RBS mobile banking app?

The app allows you to manage your day-to-day banking securely and easily. You can apply for various account types, view all your bank accounts, freeze or unfreeze your card, send and receive money, split bills, track your spending, and set budgets. It also offers features to help with saving and provides access to financial tools and support for life events.

Is the RBS app free to use?

The app itself is free to download and use. While the app is free, some of the financial products and services it provides access to may have associated fees or charges, as is standard with banking services. The description indicates the app has ads.

What are the security features of the RBS app?

The app offers robust security features to protect your banking. You can set up touch, voice, or face ID for enhanced security, and send high-value payments in-app. It also allows you to freeze and unfreeze your Mastercard at any time. These biometric features are available on selected devices.

Who is eligible to use the RBS mobile app?

The app is available to customers aged 11 and over who have a UK or international mobile number in specific countries. Some features and products may have additional age restrictions or eligibility criteria, such as requiring an eligible current account or being over 18.

Can I use the app to manage my spending and savings?

Yes, the app provides tools to help you stay on top of your spending and saving. You can keep track of all your payments in one place, budget easily by managing your monthly spending and setting categories, and save spare change with the Round Ups feature on eligible accounts. Push notifications can alert you to money entering or leaving your account.