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Isle of Man Bank

Isle of Man Bank

by NatWest Group plc

30 ratings
69 reviews
💰 Finance
Free

Details

  • Released
  • Updated
  • March 19, 2018
  • August 10, 2026

Features

Developer

NatWest Group plc
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About

Manage your finances on the go with this mobile banking app. Easily view accounts, make payments, freeze cards, and deposit checks. Offers features like round-ups for saving and secure biometric login.

✓Manage bank accounts
✓Apply for accounts
✓Freeze/unfreeze debit card
✓Biometric security
✓Send/receive money
✓Deposit cheques
✓Round Ups savings
Show original description

What users say

Summarized from real user reviews of Isle of Man Bank. Based on 30 reviews and a 4.5/5 average, it highlights the 13 positives and 42 negatives reviewers mention most about this Finance app.

Positive things

  • 👍Easy to use online banking
  • 👍Friendly and helpful staff
  • 👍Reliable service
  • 👍Straightforward app
  • 👍Good for visually impaired users
  • 👍Instant check deposits
  • 👍Secure and safe
  • 👍Convenient for transfers
  • 👍Good for disabled users
  • 👍Works well on iPhone
  • 👍Fast transactions
  • 👍Good for expats
  • 👍Overall good banking app

Negative things

  • 🐛Unclear instructions for setup
  • 🐛Faulty login flow between app and website
  • 🐛Difficulty changing phone/re-registering
  • 🐛Removed balance after each transaction feature
  • 🐛No overdraft on account opening
  • 🐛App not user-friendly or innovative
  • 🐛App not working correctly after update
  • 🐛Dissatisfied with cheque limit
  • 🐛Transactions take a while to go through
  • 🐛Daily transfer limit too low
  • 🐛App update issues
  • 🐛Shocking customer service response times
  • 🐛Transactions flagged by fraud team
  • 🐛Face recognition issues
  • 🐛App keeps logging out
  • 🐛Biometrics not working
  • 🐛Long wait times for attempts
  • 🐛Difficult to photograph cheques
  • 🐛Face recognition needs good internet
  • 🐛Face recognition fails regularly
  • 🐛No alternative to face recognition
  • 🐛Phone support is unhelpful
  • 🐛App takes multiple attempts to recognize face
  • 🐛App locks out after too many attempts
  • 🐛Face recognition only works for one person on joint account
  • 🐛App not progressing payments
  • 🐛New payment approval feature is terrible
  • 🐛Second Face ID is pointless and never works
  • 🐛£500 cheque deposit limit is poor
  • 🐛Cannot download tax statements
  • 🐛Forced to use a nickname
  • 🐛Multiple attempts before it works
  • 🐛Cannot change mobile number via app
  • 🐛App broken after last update
  • 🐛App no longer available on older iOS
  • 🐛Dated and unnecessarily restrictive functionality
  • 🐛Limited functionality compared to competitors
  • 🐛Website is archaic
  • 🐛£250 limit for regular payees is frustrating
  • 🐛Cheque payment limit is poor
  • 🐛App needs frequent updates
  • 🐛Business and personal accounts not on one iPhone
See all reviews

What's New in Isle of Man Bank

7.69.0

August 10, 2026

• We’ve made payment approval requests easier to review, appearing on your Home screen the moment they arrive.

User reviews

Most RecentHighest RatedLowest Rated

Great Bank.

Iv Been Going To The Isle Of Man Bank For Years I Have No Complaints All Very Friendly Now I Have On- Line Banking It’s So Good And Easy To Use
Del Zzzz.Del Zzzz.

Not obvious

Trying to set up Apple Pay, very unclear instructions on what to do or how to verify account.
JarjarjarbinxJarjarjarbinx

Good service

The service is very good & reliable highly valued.
Thank you for your hard work !!
Great team work!
Good team work.Good team work.

Straight forward

Clear straight forward app to use for personal banking
Ticktock56Ticktock56

Bank

This is how a bank should be. Helpful polite and listen to customers
MargcainMargcain
See 64 more reviews

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User experience

🐞

Reported Bugs

13 issues

Login flow between app and website is faulty

Bug

App not working correctly after update

Bug

Face recognition issues

Bug

App keeps logging out

Bug

Biometrics not working

Bug

App takes multiple attempts to recognize face

Bug

App locks out after too many attempts

Bug

App not progressing payments

Bug

New payment approval feature is terrible

Bug

Second Face ID is pointless and never works

Bug

App broken after last update

Bug

App no longer available on older iOS

Bug

App needs frequent updates

Bug
✨

Requested Features

11 requests

Add ability to show balance after each transaction

Feature

Allow setting limits for each payee

Feature

Add cheque scanning feature

Feature

Allow chip & PIN verification for mobile transactions over £250

Feature

Enable voice commands for transactions

Feature

Allow screen enlargement for visually impaired users

Feature

Improve cheque photographing process

Feature

Make changing mobile number simpler via the app

Feature

Show both available and total balance

Feature

Allow business and personal accounts on one iPhone

Feature

Improve app functionality and modernize it

Feature

FAQ

What does the Isle of Man Bank app do?

The app provides mobile banking services for NatWest International customers. It allows users to manage their bank accounts, make payments, deposit checks, and apply for new accounts. It also offers security features like card freezing and biometric login.

What are the key features of the app?

Key features include viewing all bank accounts from the home screen, freezing and unfreezing debit cards, applying for current and savings accounts, sending money to contacts, depositing cheques, and saving spare change with Round Ups. It also supports face or voice biometrics for enhanced security.

Is the app free to download and use?

The app is free to download. While the app itself is free, it facilitates banking services which may have associated account fees or transaction costs as per NatWest International's terms and conditions. There are also in-app purchases mentioned.

Who is eligible to use the Isle of Man Bank app?

The app is available to customers aged 11 and above who hold NatWest International bank accounts in the Channel Islands, Isle of Man, or Gibraltar. Users must also have a Channel Islands, Isle of Man, UK, or international mobile number in specific countries. Some features may have age restrictions.

Can I deposit cheques using the app?

Yes, you can deposit cheques directly into your account using the app. This feature allows for convenient cheque deposits without needing to visit a physical branch.