Great bank for everyday use.
I’ve been a Kroo holder for a few years and use it as a back up for travel. I have five stars even though I prefer a higher daily and international withdrawal limit. I’d definitely use it as my main bank but discovered them after I had a couple other online banks. One of which closed due to the UK no longer being part of the EU. Transactions from my high street bank appear instantly. I definitely recommend. Also customer service is quick to respond during opening hours. And are quite clear and answer questions.
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ENEbony In NYC
Needy
Asks for a review daily so I’ve given 1 less star each day, here’s a 1 star - now stop asking, also don’t hold payments up to uk bank accts to my mates for less than £10.00 you jobsworths
VVeryGash
Don’t recommend.
Honestly, “disappointing” doesn’t even begin to describe my experience with this bank.
Whenever I receive a payment, I’m told I have to wait up to 48 hours for the bank to verify it, after which I’m expected to provide detailed information about the person who sent me the money. This level of inconvenience is completely unacceptable.
To make matters worse, I was scammed out of £500 and attempted to dispute the transaction with the bank, but received no meaningful assistance or resolution.
I’m extremely disappointed with the service, the lack of support when customers need help the most, and the overall experience. I also have concerns regarding the level of protection available to customers, including FSCS protection.
Based on my personal experience, I would strongly advise others to thoroughly research this bank before trusting it with their money. I certainly wouldn’t recommend it.
Whenever I receive a payment, I’m told I have to wait up to 48 hours for the bank to verify it, after which I’m expected to provide detailed information about the person who sent me the money. This level of inconvenience is completely unacceptable.
To make matters worse, I was scammed out of £500 and attempted to dispute the transaction with the bank, but received no meaningful assistance or resolution.
I’m extremely disappointed with the service, the lack of support when customers need help the most, and the overall experience. I also have concerns regarding the level of protection available to customers, including FSCS protection.
Based on my personal experience, I would strongly advise others to thoroughly research this bank before trusting it with their money. I certainly wouldn’t recommend it.
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AAP1293939
Customer service - waiting for over an hour
I have just ended an online chat with Kroo in which I received no response for over an hour. Very poor indeed.
OOwlisan
Simple banking done right
I've tried many of the other online banks.
Lots of gimmicks & paid for freebies.
With Kroo it's simple. Here's your money, this is the rate, these are your pots. Off you go!
Simple banking done right.
Lots of gimmicks & paid for freebies.
With Kroo it's simple. Here's your money, this is the rate, these are your pots. Off you go!
Simple banking done right.
OOkay_eh
