Coutts Mobile

Coutts Mobile

by COUTTS & COMPANY

8 ratings
55 reviews
Free

Details

Released
November 2, 2012
Updated
July 19, 2026

Features

Coutts Mobile screenshot #1 for iPhone
Coutts Mobile screenshot #2 for iPhone
Coutts Mobile screenshot #3 for iPhone
iphone
ipad
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About

Manage your accounts online with this app. Make payments, transfer funds, view investments, and send secure messages. It provides flexibility to access your financial information anytime, anywhere.

✓View and manage accounts online
✓Make Faster, CHAPS, and International payments
✓Transfer money between accounts
✓View investment portfolio status
✓Send and receive secure messages
✓Manage standing orders and direct debits
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What users say about Coutts Mobile

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What's New in Coutts Mobile

2.7.208

July 19, 2026

We're always working to keep you safe online, with new security updates and bug fixes.

User reviews

Need to keep reinstalling app

I find at least weekly I need to reinstall the app as it doesn’t open until I delete and reinstall. I use the app instead of the reader and I can’t change back to the reader without losing access whilst waiting for a card to be sent

Pathetic app.

Useless doesn’t do anything.

Have to keep deleting and re downloading the app

The app constantly crashes and has a blurred screen so regularly have to delete and reload!

Awful

Just awful. So far below the standards of all the other banking apps around it is embarrassing. Crashing every time I open it and when it does open properly it’s so clunky and difficult to use it it isnt worth the effort.

Coutts banking app

App functions basic, site down for maintenance much more often many other banking apps . Service really dropped in quality since the new website launched .. account transaction search function only works occasionally . Telephone banking service reply time has increased dramatically from being ‘great’ to now ‘average’ . Service not equating to a private bank more an average high street bank . Shame as it used to be so good before the changes were made
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Developer apps

User experience

🐞

Reported Bugs

27 issues

App doesn't open until deleted and reinstalled

Bug

App constantly crashes

Bug

Blurred screen

Bug

Crashing every time it's opened

Bug

Account transaction search function only works occasionally

Bug

App starts to open, hangs with a white screen, closes

Bug

Repeatedly get a white screen when opening the app

Bug

Payments process via the app is incredibly convoluted

Bug

App leaves you hanging without a connection

Bug

Regularly freezes

Bug

Freezes after logout & reload of app

Bug

Multi-factor authentication is a nightmare

Bug

App is very unreliable

Bug

Service is 'unavailable' as is so often the case

Bug

App doesn't open

Bug

Error message '!app-settings alert'

Bug

Blank, white screen

Bug

Getting blank white screen when accessing app

Bug

White screen when opening

Bug

Loading on iPhone is intermittent

Bug

Get stuck on a product in rewards section

Bug

Web-based PC site sends user back to mobile for CouttsID

Bug

CouttsID not working

Bug

One-time passcode message didn't appear

Bug

App disabled after payment attempt

Bug

Login screen freezes

Bug

Gets stuck in Touch ID screen and won't let user in

Bug
✨

Requested Features

19 requests

Allow changing back to reader without losing access

Feature

Update the app to be nicer

Feature

Use a rebranded version of Nat West app

Feature

Allow PC-free payments

Feature

Update app for modern standards

Feature

Improve transaction search functionality

Feature

Reduce maintenance downtime

Feature

Implement Face ID and larger screen support

Feature

Add Apple Pay

Feature

Allow paying new people without PC login

Feature

Improve transaction viewing and scrolling

Feature

Bring back old version of the app

Feature

Allow viewing more than 20 transactions

Feature

Enable landscape mode for statements

Feature

Add Touch ID login

Feature

Fix payment glitches for multiple accounts

Feature

Make app compatible with iPhone X/XS screen size

Feature

Add Face ID and full screen imagery

Feature

Ensure app is compatible with iOS 9

Feature

FAQ

What can I do with the Coutts Mobile app?

The app allows you to view and manage your Coutts accounts online. You can make various types of payments, transfer money between your accounts, check the status of your payments, view your investment portfolios, send and receive secure messages, and manage your standing orders and direct debits.

How do I register for the Coutts Mobile app?

To register, you need to visit www.coutts.com/online or contact the Coutts Digital Helpdesk. After downloading the app, follow the simple registration process on Coutts Online to get started.

Is the Coutts Mobile app free to use?

Yes, the app itself is free to download and use. However, standard data charges may apply when using the app, so it's advisable to contact your network operator for details on potential costs.

What kind of payments can I make through the app?

You can make Faster Payments, CHAPS payments, and International payments to existing payees. The app also allows you to transfer money between your own accounts and manage your standing orders and direct debits.

Can I view my investments using this app?

Yes, the app provides the functionality to view the details and status of your investment portfolios. This allows you to keep track of your investments conveniently alongside your other account information.