Need to keep reinstalling app
I find at least weekly I need to reinstall the app as it doesn’t open until I delete and reinstall. I use the app instead of the reader and I can’t change back to the reader without losing access whilst waiting for a card to be sent
Pathetic app.
Useless doesn’t do anything.
Have to keep deleting and re downloading the app
The app constantly crashes and has a blurred screen so regularly have to delete and reload!
Awful
Just awful. So far below the standards of all the other banking apps around it is embarrassing. Crashing every time I open it and when it does open properly it’s so clunky and difficult to use it it isnt worth the effort.
Coutts banking app
App functions basic, site down for maintenance much more often many other banking apps . Service really dropped in quality since the new website launched .. account transaction search function only works occasionally . Telephone banking service reply time has increased dramatically from being ‘great’ to now ‘average’ . Service not equating to a private bank more an average high street bank . Shame as it used to be so good before the changes were made
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