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Coutts

Coutts

Coutts & Co

39 ratings
89 reviews
💰 Finance
Free

Details

  • Released
  • Updated
  • March 3, 2022
  • July 20, 2026

Features

Developer

COUTTS & COMPANY
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About

Manage your finances securely and conveniently with this app. Access all your transactions, monitor investments, and approve payments with advanced security features like fingerprint and facial recognition.

✓Secure login (fingerprint, face recognition, passcode)
✓Transaction notifications and approvals
✓View all transactions
✓Monitor investment performance
✓Transfer money between accounts
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What users say

Summarized from real user reviews of Coutts. Based on 39 reviews and a 4.2/5 average, it highlights the 7 positives and 10 negatives reviewers mention most about this Finance app.

Positive things

  • 👍Easy to use and intuitive interface
  • 💳Foreign currency payments directly from accounts
  • 🔒Secure with Face ID authentication
  • 📱Improved app design and layout
  • 👥Excellent customer support staff
  • ⚡Fast payment processing
  • 📊Good account visibility and balance checking

Negative things

  • 🐛Frequent app crashes and freezes
  • ⏱️Extremely slow to load (10-30 seconds)
  • 🔴Regular maintenance downtime, especially weekends
  • 😤Unreliable compared to competitor apps
  • 🔐Face ID authentication frequently fails
  • ❌Missing features from previous app version
  • 📉Poor performance after recent updates
  • 🔄Requires frequent app reinstalls to function
  • ⚠️Login process cumbersome and repetitive
  • 🚫Push notifications often fail to arrive
See all reviews

What's New in Coutts

12.200.0

July 20, 2026

We’ve introduced new lending, investing and security features, plus digital transaction disputes, faster insights and 70+ fixes to improve client experience.

More

User reviews

Most RecentHighest RatedLowest Rated

Great Service

No hassle at all to make payments.
Olodumare5Olodumare5

Excellent App

Very easy to use, great functionality, fast, perfect for what I need. Love the ability to do foreign currency payments direct from my current accounts.
JasonShaneJasonShane

Below average

This seems to be down for maintenance on a regular basis. I would always have a back up bank account and app with another bank as this is not reliable and missing a lot of functionality that other banking apps have.
eodkcjeyekcneodkcjeyekcn

Update brings many bugs

Latest update stops Face ID working. Can only open app using passcode. Please fix.
YukosInnitYukosInnit

Does not work

Over the last three weeks the app has worked one day. I can’t get into banking or see my statements. Help desk are super supportive but nothing seems to be done.
rsussexrsussex
See 84 more reviews

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User experience

🐞

Reported Bugs

16 issues

App crashes on iOS 16, iOS 17, iOS 18 updates

Bug

Face ID stops working after updates

Bug

Login fails with 'unexpected error' messages

Bug

Push notifications for payment approvals not received

Bug

App freezes when approval request received

Bug

Screen flashes bright white on login

Bug

App logs out randomly during use

Bug

Desktop authorization approval redirects to mobile version

Bug

Payment approval notifications cause app to switch users

Bug

Search functionality returns incorrect results

Bug

Amount field blanks when entering decimals

Bug

Payee nicknames display instead of actual names

Bug

Missing account details and transaction information

Bug

App won't work on iPad (phone-only formatting)

Bug

General violation errors after updates

Bug

Missing sign-in and authorization requests

Bug
✨

Requested Features

14 requests

Dynamic search for payees (auto-filter as typing)

Feature

Payment receipt with bank name for confirmation

Feature

Ability to download payment advices

Feature

Payment reference visibility in transaction history

Feature

Screenshot functionality for payments

Feature

iPad native application support

Feature

Wealth overview on home page

Feature

Payee grouping by folder instead of alphabetical

Feature

Integrated investment account access

Feature

Self-select ISA functionality in app

Feature

Payment overview/history page

Feature

Open banking integration

Feature

Customizable account visibility

Feature

Real-time transaction notifications

Feature

FAQ

What does the Coutts app do?

The app allows Coutts clients to manage their finances securely and conveniently. You can view all your transactions, monitor the performance of your investments, and transfer money between accounts. It also provides features for approving or declining transactions.

What are the key security features of the app?

The app prioritizes your financial security with multiple login options including fingerprint, face recognition (on selected devices), and a passcode. It also sends notifications to approve or decline transactions, ensuring you are aware of and authorize all financial activity.

Is the Coutts app free to use?

Yes, the app is free to download and use for existing Coutts clients. There are no in-app purchases or advertisements mentioned.

What devices is the Coutts app compatible with?

The app is available for clients with compatible iOS devices. You will also need a UK or international mobile number to use the service.

How can I use the app to manage my investments?

The app provides a feature to see how your investments are performing at any time. This allows you to stay updated on your portfolio's value and make informed decisions about your investments.