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NatWest International

NatWest International

by NatWest Group plc

253 ratings
122 reviews
💰 Finance
Free

Details

Released
July 26, 2011
Updated
November 4, 2026

Features

Developer

NatWest Group plc
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About

Manage your bank accounts, make payments, and deposit checks securely. Apply for new accounts, track spending, and access financial products. Offers biometric security and personalized payment options.

✓Apply for current and savings accounts
✓View all bank accounts
✓Freeze/unfreeze debit card
✓Biometric security for payments
✓Send money to contacts
✓Deposit cheques
✓Track spending and savings
✓Access mortgages, overdrafts, and loans
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What users say about NatWest International

Reviews of NatWest International are mixed: the Finance app is rated 4.7/5 from 253 App Store ratings. What users like most: easy to use once set up, quick and straightforward transactions. Top complaints: face ID/biometric recognition unreliable, cora AI chatbot ineffective and frustrating. Summarized from real user reviews.

Positive things

  • 👍Easy to use once set up
  • 🚀Quick and straightforward transactions
  • 💳Convenient cheque deposit feature
  • 🔒Biometric security authentication
  • 📱Comprehensive mobile banking functionality
  • 👨‍💼Excellent customer service via phone
  • 💰Good investment platform
  • ✨Continuous app improvements over time
  • 🎯Intuitive interface design
  • 💡Cashless withdrawal feature

Negative things

  • 🐛Face ID/biometric recognition unreliable
  • 😤Cora AI chatbot ineffective and frustrating
  • 🌍Limited international payment functionality
  • ⚠️Confusing UI layout and navigation
  • 🔄Recent updates broke existing features
  • ⏱️Slow app performance
  • 🚫Inconsistent cheque recognition accuracy
  • 📞Poor support responsiveness and ticket closure
  • 🔐Account access issues after phone changes
  • ❌Missing features in international app
  • 🐛Recurring notification badges
  • 🔀Unintuitive transfer and payment buttons
See all reviews
+1

What's New in NatWest International

7.72.0

November 4, 2026

• You can now change your address using Biometric approval.

User reviews

Most RecentHighest RatedLowest Rated

Great banking

Very good service from men international easy to use and setup does everything you need works everywhere I have travelled too.
WJWiggy from Jersey

Happy

Keep our money save
N.nyla ...

Cora is pointless

Unfortunately anytime I try to speak to an agent I deal with Cora who is never able to help and nobody ever comes back
VRVP Riverwalk

Dispute broken

I tried to log a dispute for a fraudulent transaction, but the app wouldn’t let me submit it. The error just kept saying “review the information” but there was nothing wrong and no errors to correct. Very frustrating
MMartyyyn

Mr

App easy to use and very useful for every day use.
HHaleslead
See 117 more reviews

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User experience

🐞

Reported Bugs

12 issues

Face recognition fails in non-perfect lighting conditions

Bug

App crashes on PIN entry

Bug

Invalid character errors in payee fields

Bug

Running balance calculation incorrect

Bug

Transfer between accounts not working after updates

Bug

Mortgage account disappeared from screen after upgrade

Bug

Payment deferral feature non-functional

Bug

Cheque deposit rejection for unclear handwriting

Bug

Biometric authentication not working on new phone despite previous use

Bug

International payments redirect to account opening ads instead of IBAN entry

Bug

App logs out during payment process

Bug

Frame ID verification requires excessive attempts

Bug
✨

Requested Features

12 requests

Faster app performance

Feature

Improved UI/UX design comparable to Revolut

Feature

Built-in budgeting features

Feature

Third-party service compatibility

Feature

Favorites/quick payee access

Feature

Better reference character support for payments

Feature

Spending feature in international app

Feature

Alternative authentication methods to face recognition

Feature

Improved Cora AI capabilities

Feature

Better cheque deposit validation with override option

Feature

Extended support hours for international users

Feature

Transaction export to Excel/Numbers format

Feature

FAQ

What is the NatWest International app?

The NatWest International app is a mobile banking application designed for customers who hold NatWest International bank accounts in the Channel Islands, Isle of Man, or Gibraltar. It allows for easy, quick, and secure day-to-day banking management.

Is the NatWest International app free to download?

Yes, the NatWest International app is free to download and use. It does not have any associated download or subscription fees.

What security features does the NatWest International app offer?

The app offers robust security features including biometric authentication (face or voice), the ability to freeze and unfreeze debit cards instantly, and secure payment processing. Users can also register for enhanced security measures for higher value payments.

Can I deposit cheques using the NatWest International app?

Yes, the app provides a convenient cheque deposit feature, allowing you to deposit cheques directly into your account through the mobile application. Accuracy may vary.

What devices is the NatWest International app compatible with?

The NatWest International app is available for iPhone and iPad devices. It requires a mobile number from specific countries and is available to customers aged 11+.

How often is the NatWest International app updated?

The app was last updated on November 4, 2026, with version 7.72.0. While specific update frequency isn't detailed, this indicates ongoing development and maintenance.

What are some common user complaints about the NatWest International app?

User reviews indicate some users find biometric recognition unreliable, the AI chatbot ineffective, and the UI layout confusing. Some recent updates have also been reported to break existing features, leading to slow performance and inconsistent accuracy.

Does the NatWest International app have ads?

No, the NatWest International app does not contain advertisements. It is a secure banking platform focused on user experience without ad interruptions.