Notifications do not work
When you purchase something. No notifications appear in the app.
Absolutely useless app
If you don’t have a mobile phone signal, forget it!
The app sends a text message with an OTP (One Time Password) to enable you to log in, as a security measure, with no other alternative option.
If you have a signal, great, if not, a complete and utter waste of time.
Not fit for purpose!
The app sends a text message with an OTP (One Time Password) to enable you to log in, as a security measure, with no other alternative option.
If you have a signal, great, if not, a complete and utter waste of time.
Not fit for purpose!
Terrible app
Let’s RBS down badly and the customer service when you have to phone is even worse. Moving to another credit card provider
Transaction notification delays
Horrendous app. Doesn’t notify you of pending transactions until days after you’ve tried to make a transaction. I had seven notifications overnight from purchases I’d tried to make days before. Needs a rethink as the website is t much better. Both devices at home with excellent Wi-Fi. Used PayPal instead.
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Horrible app - make me move into another bank
Poor notifications.
Always on hold.
Problems on 78% of the transactions and verification, which generate the problem of card blocked
Always on hold.
Problems on 78% of the transactions and verification, which generate the problem of card blocked
