Locked out
Often times when I need to open the app in order to check my balance I just can’t! It says I’m locked out, or that there is a technical error and that u should try again later. Sometimes I don’t even get that far… the app just crashes. Although, when I do get into the app I have no issues. It is clear and simple from then on.
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Inconsistent
Activity on app keeps changing Eg I go into one account and it automatically reverts to another
Limited options
I encountered a problem with the Uber payment, and the available options to address the issue are quite limited. Consequently, I am unable to proceed to the next step. There should always be an option stating, "my issue is not listed above" or "I have another issue."
In this advanced AI system, and even after involves collaboration among three companies, your banking system still lags significantly behind current technology.
In this advanced AI system, and even after involves collaboration among three companies, your banking system still lags significantly behind current technology.
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Stop changing the app
We now have pending payments at the top of the screen - who asked for that! - it’s confusing and pending payments were absolutely fine where they were - stop changing the app when it is fine as it is 😠
Good service
The bank is gives good service
