Troublesome app????
Actually if I could get into the app every time I wanted to then perhaps my heading would not be accurate!! I use my app several times a day and just lately at least 6/10 times I try and use it there’s a message that babbles on about an error and that is just trying to verify my device, a phone that I haven’t changed for more than 5 years so why????? Is there a reason for this problem,are there others having the same problem and is there a way of solving this problem seeing that when I try to ph the tech dep I have the ph put down on me after holding on for more than 35min. This I’m not prepared to repeat !!!
Thats if one can get through to anybody at all that AI that answers is maddening cause it doesn’t understand me nor can it get anything right!!!!
I just want to no why when I’m transferring why can’t the bar be set to £300 instead of £200 whoever pays a bill spot on 200! And it makes me madder than a jumping jelly fish!!!
Also my d/d list was simple and easily available on in my app but after one of your changes it suddenly disappeared and even finally speaking to someone who said they were Tech dep they would look into my problem and get back to me haha 6 months later I'm still waiting please if somebody reads these things can you please help me by putting my d/d's back where they were!!!
I remain your waffling client
Rose-Marie Hunt
Thats if one can get through to anybody at all that AI that answers is maddening cause it doesn’t understand me nor can it get anything right!!!!
I just want to no why when I’m transferring why can’t the bar be set to £300 instead of £200 whoever pays a bill spot on 200! And it makes me madder than a jumping jelly fish!!!
Also my d/d list was simple and easily available on in my app but after one of your changes it suddenly disappeared and even finally speaking to someone who said they were Tech dep they would look into my problem and get back to me haha 6 months later I'm still waiting please if somebody reads these things can you please help me by putting my d/d's back where they were!!!
I remain your waffling client
Rose-Marie Hunt
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Statement titles!
When downloading statements the order they land in my downloads folder is NOT in date order.
Am I really meant to go through and retitle them all myself if I want them lined up and sortable?
Thats just crazy!
Am I really meant to go through and retitle them all myself if I want them lined up and sortable?
Thats just crazy!
The app is great but…
I want to be able to sort my direct debits & regular payments by date order not alphabetical order which I don’t seem to be able to do. I love everything else about it.
RBS App
Very good simple app, does what it says on the tin
Good service but…
Good service… reliable but would some time like to have the option of talking to a human being….
Glitchy
Glitchy as hell ! Works ok the freezes , have had to restart every time i have used it today. Although it seems to be more glitchier during banking hours.
Like
Been with them for years
Transactions
Is there anyway we can see pending transaction coming in next few days for example direct debits when you come in when you’re going out on my current account?
No go fingerprint
I am supposed to be able to use fingerprint recognition to log into my account, but it doesn’t work. That is despite having to reregister to use the app which worked perfectly well before
An Excellent App which is changing all the time
I have used this app since it started and it just gets better & better. If you are new to it then remember to look at everything available to you. I never need to switch my laptop RBS banking on nowadays which I have to do for another major bank to do some actions. This App does everything I need.
The added security is also reassuring. “Get Cash” makes ATM’s much safer. I never use my debit card in one and just use NatWest or Tesco machines every time I need cash.
The added security is also reassuring. “Get Cash” makes ATM’s much safer. I never use my debit card in one and just use NatWest or Tesco machines every time I need cash.
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Maryum
Love it so so so much
User friendly
This is a very easy to use and efficient app which is extremely informative and useful.
Excellent but a few tweaks
Overall excellent functionality - a bit of duplication which would be reduced. Also would like joint notifications for joint account holders. Maybe some more budgeting tools like bills pots would be good - or a running total of ‘spent today’ ’spent this week’ etc etc. But overall excellent!
Updates
Far too many updates and nonsense contact trying to sell things I don’t need
Bank
Brill app
Biometric hell
This app forced me to have a biometric security passcode. Now the thing doesn’t recognise my voice and in order to remove or change it I need to verify it me so I’m going round and round and no one can help and I’ve tried deleting the app and nothing works. I have a whole bank account I can’t use effectively. Companies should really think about how practical things are for the customer.
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Pristine argyll
East to use but have two directors of the company and only one can have biometrics which limits and is annoying having to take someone on and off
RBS App
Love it
App
Great app,easy to navigate
Stress Free
Great App - easy to use & extremely handy to manage
