Comparison

Turkcell vs Türk Telekom

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Turkcell

Manage your mobile account, pay bills, and shop for electronics. Access exclusive promotions, special offers, and participate in campaigns for gifts. Easily switch between services and track your orders.

Highlights
  • Monitor usage and pay bills
  • Top-up account and purchase packages
  • Shop for electronics via Turkcell Pasaj
  • Access special promotions and offers
  • Participate in 'Shake and Win' campaigns
  • Request and track support
  • Manage subscriptions and applications
Features
Read full description

With Turkcell app, you can monitor your usage, view and pay your invoices, top-up your account, purchase packages, shop for electronics and much more with ease, speed and free of charge. You can easily switch between Turkcell and Turkcell Pasaj on the renewed interface. Through the app, you can find the opportunity to access our special promotions, reminders and offers. It is time to discover the privilege of shopping for many technological products through Turkcell app with Turkcell Pasaj! • You Can Reach Turkcell Pasaj via Turkcell app! Turkcell Pasaj is Turkey’s first electronic marketplace. You can access Turkcell Pasaj from Turkcell app’s welcome screen. You can follow the campaigns and special offers from the home page. You can review thousands of technological product from the “Categories” section, and follow the status of your orders from the "Orders" section. In the "Pasaj" section of Turkcell app, you can seize the additional installment opportunities offered for you in mobile phones, smartwatches, computers, tablets, household appliances, personal care products and many other categories, in addition to credit cards and addition to the invoice. • Discover the Packages and Tariffs Offered For You! You can check your remaining usage of your current line from the "My Remaining Usage" section on Turkcell home page and if the package is not enough for you, you can have a look at the packages offered for you and easily change your package from the "Packages" section. You can make transactions for another line from Packages section also, such as paying Turkcell bill, making top up and sending packages as a gift to your loved ones. You can also apply for a new line or transfer your line to Turkcell form this section. • You Can Choose Your Surprise Gift with Shake and Win You can participate in the ‘’Salla Kazan’’ campaign through the Turkcell app and get many gifts such as internet and digital services every week. • Viewing All Gifts in the "Gift Center" You can see all the gifts you have earned and can earn from Turkcell via the Gift Center. You can follow new campaigns, gifts and opportunities. You can start using your gifts at any time or share them with your beloved ones. • You Can Request Support In case you have a call and connection problem, you can make a status check from the ‘’Support’’ section. If the problem continues, you can report your problem by sending your location via the App. You can create a request by taking a photo of your document and sending it to us. You can also track the status of your requests and get answers to your questions quickly by messaging with our chatbot. • Complete Your Transactions Easily You can easily access all the transactions under related heading from "Settings" section. You can make applications such as new line application, fixed internet application and Superbox application and track the application status from the "My Subscriptions" section. • Discover the Features That Non-Turkcell Members Can Benefit From! You do not need to be a Turkcell customer to use Turkcell app. Even if you are not a Turkcell customer, you can use Turkcell app free of charge. You can easily switch to Turkcell Pasaj and take the advantage of many technological products with up to 36 months of installments and free shipping. You can also perform many transactions from the welcome screen without logging into the Application. For your loved ones who are Turkcell users, you can make top-up and send packages as a gift. You can also transfer your line to Turkcell or request new lines, apply for fixed internet and track status of your applications, apply for Superbox and discover Turkcell applications.

About

Türk Telekom

Manage all your mobile, home internet, and IPTV services in one place. Track usage, pay bills, discover new packages, and access exclusive offers and gifts.

Highlights
  • Track mobile usage and balance
  • Pay bills and manage invoices
  • Discover and purchase new packages
  • Access exclusive offers and gifts
  • Manage home internet settings
  • Combine multiple Turk Telekom accounts
Features
Read full description

Turk Telekom application is with you 24/7 for all your needs! You can perform your transactions easily, safely and quickly from the Turk Telekom application. • You can review your remaining usage in your tariff and package from the Home Page menu of your mobile account, view your current invoice/balance, and earn GB, minutes and many other gifts by playing Sil Süpür with its gifts renewed every week. • From the Transactions menu, you can easily and safely perform bill payment, review invoice details, manage invoice settings, tariff and package information inquiry, commitment start and end inquiry, TL top-up and TL request transactions, manage line and call settings and many more. • Our postpaid customers can access suitable tariffs and packages via the Tariffs and Packages menu, while our prepaid customers can do so via the Buy Package menu; both can take advantage of digital-exclusive offers. • You can discover other digital services and applications suited to your needs and explore additional offers and deals via the store menu. You can also review Bi’Dunya Opportunity campaigns and benefit from discounts on popular brands. • You can quickly access frequently used bill payment/TL top-up, package purchasing and Special for Me menus via Quick Transactions. • From the home page of your home internet account, you can access details regarding your subscription—such as the campaign name, package speed, and contract end date—view exclusive offers as your contract nears its expiration, and play Sil Süpür to receive monthly renewed gifts. You can also examine your service's connection performance in detail and view recommendations tailored to you. • You can view the latest speed packages suitable for your infrastructure via the Commitment and Speed Packages menu and quickly and easily renew your commitment through the application. • Viewing and paying invoice details from the transactions menu, giving automatic payment orders, updating invoice sending preference and invoice contact information, accessing campaign and package details, application and appointment inquiry, automatic control of your internet connection quality, changing your wifi name and password, changing secure internet profile, etc. You can carry out your transactions quickly and safely. • You can browse the most advantageous app-exclusive offers in the store menu and discover our digital services and applications. Additionally, you can check out the Bi’Dunya Opportunity campaigns and take advantage of discounts from popular brands. • You can quickly access frequently used bill payment, campaign/commitment renewal and speed increase menus via Quick Transactions. Additionally, in all your accounts; • You can access our advantageous offers and information about Turk Telekom products and services from the stories. • You can combine your other Turk Telekom subscription accounts from the Account Management area, switch to your other accounts whenever you want, and have the convenience of managing all your accounts through a single application. Thus, you can perform your mobile, internet, Tivibu IPTV and home phone transactions using a single application.

Screenshots

Turkcell4 screens
Türk Telekom4 screens

Verdict

The call

The clearest difference is ads: Turkcell at none against Türk Telekom's shown. Turkcell also leads on monetization model (free vs free with in-app purchases) and update cadence (every 11 days vs monthly). Türk Telekom's advantage is iOS requirement (13.0 vs 15.0). On price, rating, review sentiment and ratings volume there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.6 for Turkcell against 4.6 for Türk Telekom. Both are backed by a comparable volume of ratings — 9.9K and 12K respectively. Written reviews are what separate them: 31% of Turkcell's written reviews are positive against 26% of Türk Telekom's.

UpkeepUpdate frequency

Turkcell ships an update every 11 days, Türk Telekom monthly. The most recent releases landed on November 8, 2026 and November 10, 2026 respectively.

Scorecard4 real differences · 6 level
Turkcell versus Türk Telekom: the parameters behind the verdict, then further details
ParameterTurkcellTürk Telekom
PriceFreeFree
Rating4.6 (9.9K ratings) — better4.6 (12K ratings)
Positive reviews30.7% of reviews — better26.1% of reviews
Number of ratings9.9K12K — better
Update frequencyEvery 11 days — betterMonthly
AdsNo — betterYes
In-app purchasesNoNo
MonetizationFree — betterFree with in-app purchases
DevicesiPhone, iPodiPhone, iPod
Requires iOS15.013.0 — better
Further details — not scored
Size262 MB439 MB
Age rating4+4+
DeveloperTurkcell Iletisim Hizmetleri A.S.TT Mobil Iletisim Hizmetleri A.S.

Customer experience

Turkcell

All ratings9,852 ratings
Positive90.6%
Neutral3.5%
Negative5.9%
Written reviews225 reviews
Positive30.7%
Neutral6.2%
Negative63.1%

Türk Telekom

All ratings12,390 ratings
Positive89.2%
Neutral3.2%
Negative7.6%
Written reviews211 reviews
Positive26.1%
Neutral8.5%
Negative65.4%

User reviews

Turkcell

From 9.9K App Store ratings

What we love

  • 👍 Easy to use
  • 🚀 Fast and smooth
  • 💡 Useful features like winning free data

Room to improve

  • 🐛 Frequent crashes and bugs
  • ⚠️ Unreliable internet connection
  • 💰 Expensive and poor value
  • 🤯 Confusing and unintuitive UI

Türk Telekom

From 12K App Store ratings

What we love

  • 💯 Excellent service
  • 🚀 Fast and reliable internet
  • 👍 User-friendly app

Room to improve

  • 🔍 Lack of English language support
  • 💰 High prices
  • 🐛 Frequent app crashes
  • ⚠️ Poor customer service
  • 🔌 Unreliable network coverage

Bugs and requests

Turkcell

Reported bugs

3 issues
  • Login issues
  • Inability to top-up or purchase packages
  • Compatibility problems with newer devices

Requested features

3 requests
  • Add English language support
  • Improve payment options for non-Turkish cards
  • Provide more transparent and flexible data packages

Türk Telekom

Reported bugs

3 issues
  • App crashes on launch
  • Unable to top up account
  • Incorrect data usage reporting

Requested features

4 requests
  • Add English language option
  • Improve app stability and performance
  • Provide better customer support
  • Offer more affordable data plans

In-app purchases

None

Turkcell

No in-app purchases

None

Türk Telekom

No in-app purchases

Questions

Is Turkcell free?
Turkcell is free to download, with no in-app purchases.
Is Türk Telekom free?
Türk Telekom is free to download, with no in-app purchases.
Which has better reviews, Turkcell or Türk Telekom?
Turkcell is rated higher. Turkcell averages 4.6 out of 5 from 9.9K ratings, while Türk Telekom averages 4.6 from 12K ratings.
Do Turkcell or Türk Telekom have ads?
Türk Telekom shows ads; Turkcell does not.
Which is updated more often, Turkcell or Türk Telekom?
Turkcell ships an update every 11 days, and Türk Telekom monthly. Most recently, Turkcell was updated on November 8, 2026 and Türk Telekom on November 10, 2026.

Other comparisons