
About
Manage your mobile account, pay bills, and shop for electronics. Access exclusive promotions, special offers, and participate in campaigns for gifts. Easily switch between services and track your orders.
What users say
Summarized from real user reviews of Turkcell. Based on 9.8K reviews and a 4.6/5 average, it highlights the 3 positives and 4 negatives reviewers mention most about this Utilities app.
Positive things
- 👍Easy to use
- 🚀Fast and smooth
- 💡Useful features like winning free data
Negative things
- 🐛Frequent crashes and bugs
- ⚠️Unreliable internet connection
- 💰Expensive and poor value
- 🤯Confusing and unintuitive UI
What's New in Turkcell
19.32.0
September 9, 2026
We made performance improvements and bugfixes to make your Turkcell app experience better.
Events
User reviews
Developer apps
User experience
Reported Bugs
3 issues
Login issues
Inability to top-up or purchase packages
Requested Features
3 requests
Add English language support
Improve payment options for non-Turkish cards
FAQ
What can I do with the Turkcell app?
The Turkcell app allows you to monitor your mobile usage, view and pay invoices, top-up your account, and purchase various packages. It also provides access to Turkcell Pasaj for shopping electronics, special promotions, and support services.
How can I shop for electronics on the app?
You can shop for electronics through Turkcell Pasaj, which is accessible from the app's welcome screen. You can browse thousands of technological products, follow campaigns, and take advantage of installment opportunities on items like mobile phones, computers, and household appliances.
Is the Turkcell app free to use?
Yes, the Turkcell app is free to download and use. There are no charges for managing your account, accessing promotions, or shopping through Turkcell Pasaj.
Can I manage multiple Turkcell lines through the app?
Yes, you can perform transactions for other lines within the app, such as paying bills, making top-ups, and sending packages as gifts. You can also apply for new lines or transfer your existing line to Turkcell.
What kind of gifts can I get from the app?
You can participate in the 'Shake and Win' campaign to win various gifts like internet data and digital services weekly. All earned gifts can be viewed and managed in the 'Gift Center'.







