Comparison

LettuceEats vs Potbelly Sandwich Works

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

LettuceEats

Discover dine-in, delivery, and pick-up options from a wide range of restaurants. Make reservations, order food, and manage your rewards and gift cards all in one place. Explore new cuisines and save your favorite dining spots for easy access.

Highlights
  • Personalized home screen with rewards
  • Dine-in, delivery, and pick-up discovery
  • Restaurant reservations
  • Order pick-up or delivery
  • Discover restaurants with filters
  • Save favorite restaurants
  • Rewards Wallet for points and gift cards
Features
Read full description

Meet the New LettuceEats® app: Your pocket guide for all things Lettuce and personalized to you! Log into the app to see your personalized experience: Personalized Home Screen: Get a quick view of your available rewards. Enable location services so we can tailor the experience to you. Not sure if you want to dine out or stay in? You can now discover dine-in, delivery and pick-up options right from the home screen. Discover new restaurants with the new filters and save your favorites to the top of the list for easy future access. Make a reservation: Select the party size, date and time to see what is available across all of the Lettuce restaurants. Make reservations at over 80 locations in Illinois, Las Vegas, Minneapolis, Washington DC, Austin, & Miami. Book your reservation and view your upcoming reservations and future reservations from the home screen. Tap Manage Reservation to make adjustments to your reservation and see the updates reflected in the app. Order Pick-up or Delivery: See what to-go options are available closest to you with estimated delivery and pick-up times. Or enter an alternate address to see what is closest to that location. Get points, redeem rewards and use your gift cards. Discover Restaurants: Use the new filters to search for cuisines, locations and other dining options. View menus to see what you might be in the mood for. Cuisines include: American, Pizza, Chinese, Thai, Italian, Burgers, Seafood, French, Asian, Latin American, Steaks, Wine and Cocktails, BBQ, Ramen, Sushi, Spanish Tapas and Paella, Japanese, Nightclubs, Dessert and Crepes, Tacos, Margaritas and more. Find the restaurant of your choice, get directions, view menus, phone numbers and hours of operation. Save Your Favorites: Tap the heart button on the top right of the restaurant photo to save your favorites for easy access. You can now view your favorites right at the top of the home screen. New Wallet: Check out the new Rewards Wallet! Easy access to all of your rewards, gift cards and vouchers. Track your points progress to the next $10 reward and track your member status. View your transaction history. See how long you have until any vouchers expire. Add a Gift Card or Holiday Bonus: Tap the “Add A Gift Card” button, enter your 16-digit number (and 8 digit pin if you have one), then tap save card. Your Gift Card will now be accessible to redeem in your Wallet with your other rewards and vouchers. Check-in: Check in to Earn points & redeem Reward Dollars: Tap check-in and select the restaurant where you are dining. You will receive a 4 digit code that you can write on your receipt or a QR Code for scanning. You can also now check-in from your upcoming reservation on the home screen. Purchase Gift Cards: Visit the shop tab to Purchase Classic and eGift Cards. Not a Frequent Diner Club member? Enroll on the app to join the club for exclusive member benefits: • Earn one point for every dollar spent on food and drinks. • Every 150 points automatically converts to $10 reward dollars. • Exclusive and custom member offers. • Be the first to know about our new restaurants and happenings. • Reach Silver and Gold status. The more you spend in the calendar year, the more points you earn per dollar spent. Silver Members earn 1.25 points per $1 spent and Gold Members earn 1.5 points per $1 spent. We’d love to hear from you! If you need help or have suggestions on how we can improve our app, please write to us at mobile@lettuce.com. Thank you!

About

Potbelly Sandwich Works

Easily order your favorite sandwiches, salads, and soups for pickup or delivery. The app offers a streamlined menu, simple customization, and fast checkout. Earn rewards and track your progress towards free food with the integrated loyalty program.

Highlights
  • Streamlined menu browsing
  • Simple order customization
  • Fast checkout process
  • Integrated rewards program
  • Delivery and pickup options
  • Catering orders
Features
Read full description

Enjoy an all-new Potbelly app, rebuilt from the ground up to make your mobile ordering experience faster, easier, and more rewarding than ever! Whether you’re craving an oven-toasted sandwich, salad, or soup, we’ve got you covered. Plus, when you sign up for Potbelly Perks, you’ll be earning coins towards free food with every order. QUICK BROWSE: Find your favorites with streamlined craveable menu. SIMPLE CUSTOMIZATION: Add or remove toppings with ease. FAST CHECKOUT: Order confidently on the go. EASY REWARDS: Convert coins, track progress, and earn treats. DELIVERY AND IN-SHOP PICKUP OPTIONS: So you can Potbelly anywhere and bring the good vibes with you. CATERING: It's easier to feed your crew…or hey, maybe you're just reallllllllly hungry.

Screenshots

LettuceEats4 screens
Potbelly Sandwich Works4 screens

Verdict

The call

LettuceEats and Potbelly Sandwich Works both sit at 4.9 stars, but that hides the real split: 59% of LettuceEats's written reviews are positive against 14% of Potbelly Sandwich Works's. LettuceEats also leads on iOS requirement (15.1 vs 18.0). Potbelly Sandwich Works's advantage is chart position (#119 vs unranked) and ratings volume (165K vs 21K). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.9 for LettuceEats against 4.8 for Potbelly Sandwich Works. That said, the two scores are not equally well evidenced: Potbelly Sandwich Works has 165K ratings behind it against 21K, so its average is the more settled of the two. Written reviews are what separate them: 59% of LettuceEats's written reviews are positive against 14% of Potbelly Sandwich Works's.

UpkeepUpdate frequency

LettuceEats ships an update monthly, Potbelly Sandwich Works fortnightly. The most recent releases landed on November 11, 2026 and November 12, 2026 respectively.

Scorecard5 real differences · 6 level
LettuceEats versus Potbelly Sandwich Works: the parameters behind the verdict, then further details
ParameterLettuceEatsPotbelly Sandwich Works
PriceFreeFree
Rating4.9 (21K ratings) — better4.8 (165K ratings)
Positive reviews58.8% of reviews — better14.1% of reviews
Number of ratings21K165K — better
Update frequencyMonthlyFortnightly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank—#119 — better
DevicesiPhone, iPodiPhone, iPad
Requires iOS15.1 — better18.0
Further details — not scored
Size54 MB114 MB
Age rating17+4+
DeveloperLettuce Entertain YouPotbelly Sandwich Works, LLC

Customer experience

LettuceEats

All ratings20,796 ratings
Positive97.2%
Neutral1.2%
Negative1.6%
Written reviews131 reviews
Positive58.8%
Neutral3.8%
Negative37.4%

Potbelly Sandwich Works

All ratings164,839 ratings
Positive95.2%
Neutral1.7%
Negative3.1%
Written reviews354 reviews
Positive14.1%
Neutral7.1%
Negative78.8%

User reviews

LettuceEats

From 21K App Store ratings

What we love

  • 🚀 Convenient and easy to use
  • 👍 Great loyalty program and rewards
  • 💡 Helpful features like reservations and order tracking
  • 🚀 Smooth and intuitive user experience
  • 👍 Accurate and up-to-date points tracking

Room to improve

  • 🐛 Slow to register points
  • 🐛 Inconsistent points tracking and redemption
  • 🐛 Difficulty finding and accessing restaurants outside home location
  • 🐛 Lack of integration between online ordering and rewards
  • 🐛 Unreliable app performance, frequent crashes

Potbelly Sandwich Works

From 165K App Store ratings

What we love

  • 🚀 Fast and responsive app
  • 👍 Intuitive and user-friendly interface
  • 💡 Useful rewards program

Room to improve

  • 🐛 Buggy and glitchy app
  • 🤔 Inconsistent and confusing UI changes
  • 🤯 Frustrating password/login issues
  • 🤔 Poor communication about app updates
  • 🤔 Inaccurate delivery/pickup time estimates

Bugs and requests

LettuceEats

Reported bugs

3 issues
  • Issues with points not being properly credited
  • Error messages preventing app usage
  • Difficulty navigating and finding information

Requested features

5 requests
  • Ability to search for restaurants by location
  • Option to add physical gift cards to the app
  • Filtering and sorting by dietary restrictions
  • Easier way to add points from receipts
  • Ability to have primary and secondary accounts on multiple devices

Potbelly Sandwich Works

Reported bugs

4 issues
  • App crashing or freezing
  • Payment processing issues
  • Lost order history and rewards points
  • Incorrect or missing menu items in orders

Requested features

5 requests
  • Ability to save and reorder past orders
  • Option to pay in-store without placing an order
  • Better integration with rewards program
  • More customization options for sandwiches
  • Notification when items are out of stock

In-app purchases

None

LettuceEats

No in-app purchases

None

Potbelly Sandwich Works

No in-app purchases

Questions

Is LettuceEats free?
LettuceEats is free to download, with no in-app purchases.
Is Potbelly Sandwich Works free?
Potbelly Sandwich Works is free to download, with no in-app purchases.
Which has better reviews, LettuceEats or Potbelly Sandwich Works?
LettuceEats is rated higher. LettuceEats averages 4.9 out of 5 from 21K ratings, while Potbelly Sandwich Works averages 4.8 from 165K ratings.
Do LettuceEats or Potbelly Sandwich Works have ads?
Neither LettuceEats nor Potbelly Sandwich Works shows ads.
Which is updated more often, LettuceEats or Potbelly Sandwich Works?
LettuceEats ships an update monthly, and Potbelly Sandwich Works fortnightly. Most recently, LettuceEats was updated on November 11, 2026 and Potbelly Sandwich Works on November 12, 2026.

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